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DIY Support? 5 Reasons You Need a Support Agreement
Andy Kucharski
@akucharski
@prometsource
DIY Support?
Support is as important as development in
providing a superior user experience
Can you Do It Yourself?
Ask yourself these questions…
DIY Support?
1. Can you describe all functionality of your site in
terms of your underlying code base?
=
DIY Support?
2. Do you have a proper Dev environment where
you can test changes to your site?
DIY Support?
3. Are you using, and are you comfortable with,
source control?
Source: betterexplained.com
DIY Support?
4. Do you make regular backups of your database?
DIY Support
Do you have someone who knows, and can
respond to server side issues?
High load issues?
Malicious attacks?
Updating PHP?
DIY Support
Have you answered YES to ALL these questions?
If not, you are a candidate for Drupal managed
support
Talk to us!

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DIY Support? 5 Key Benefits of Managed Drupal Support

  • 1. DIY Support? 5 Reasons You Need a Support Agreement Andy Kucharski @akucharski @prometsource
  • 2. DIY Support? Support is as important as development in providing a superior user experience Can you Do It Yourself? Ask yourself these questions…
  • 3. DIY Support? 1. Can you describe all functionality of your site in terms of your underlying code base? =
  • 4. DIY Support? 2. Do you have a proper Dev environment where you can test changes to your site?
  • 5. DIY Support? 3. Are you using, and are you comfortable with, source control? Source: betterexplained.com
  • 6. DIY Support? 4. Do you make regular backups of your database?
  • 7. DIY Support Do you have someone who knows, and can respond to server side issues? High load issues? Malicious attacks? Updating PHP?
  • 8. DIY Support Have you answered YES to ALL these questions? If not, you are a candidate for Drupal managed support Talk to us!