1. COMMUNITY INITIATIVE
TASK FORCE
Training and Technical Assistance – Coaching Team

2. Roles & Responsibilities
The primary role of the CITF Coach is to:
Partner with the RPS team to move the GASPS providers
through the SPF process;
Assist the RPS team in gaining a better understanding of the
specific needs of GASPS providers;
Ensure timely and appropriate guidance throughout the SPF
process.

3. Training and
Technical Assistance
Training: To increase knowledge and skills of SPF
using various state approved tools
Technical Assistance: Coach GASPS providers to
understand and adopt the principles of SPF

4. Getting Help Has Never Been Easier
Support Elements
RPS: Regional Prevention
Specialist
GSU Coaches: Georgia State
University Prevention Coaches
Electronic Control
Coordination Operations
(ECCO): T/TA tracking system

5. Your First Stop
Visit the GASPS Portal: www.ga-sps.org
• To submit questions
or request support
via ECCO
• Access documents
• Learn about
upcoming events

6. Electronic Control Coordination
Operations (ECCO):
 ECCO allows you to
submit questions and
request Training and
TA support at any time
 Web-based and
accessible from any
browser

7. Using ECCO
 To enter ALL contract
related inquiries
 To enter ALL requests
for technical support
or training regarding
any aspect of GASPS

8. Steps for Entering an ECCO
Request
 Go the GASPS Portal at
www.ga-sps.org
 Click on the ECCO link
 Enter all of the requested There will be a screen
information to the best of shot placed here
your knowledge
 Enter the nature of your
concern/request
 Click Submit

9. ECCO Helps Share Provider
Needs
Provider RPS/GSU
Expect to receive a follow-up call with a response or requesting additional
information to address the matter within 1-2 business days.

10. What Never Gets Entered
Into ECCO
 Personal information (i.e.
SSN, personal addresses)
 Gossip
 Non-factual information

11. Your RPS Team
 Review your progress
reports
 Address ECCO
requests
 Visit your operations
 Provide
training, technical
assistance, and
guidance on
contractual and GASPS
related issues

12. Your GSU Support
 Provide the research
for SPF application
 Collaborate with RPS
to provide training on
SPF related issues
 Administer technical
assistance on SPF
related issues

13. Training & Technical
Assistance Modalities
In an effort to maximize TTA resources and
create minimum staff burden for GASPS
providers, RPS/GSU will employ the following
modalities to deliver TTA services:
 Face to face training/TA sessions (F2F)
 Conference Call TA sessions (CC)
 Conference Call/Screen Share TA sessions
(CSS)
 Webinar trainings (WT)

14. Face-to-Face (F2F)
 F2F sessions can be
scheduled for training or
technical assistance
 Typically focused around
the current SPF step or
transition
 Product/deliverable
centered

15. Conference Call (C)
 C sessions are generally used to
handle very specific issues or
general care and share.
 Conference call-in instructions will
be sent out via email prior to the
call with an agenda and additional
details to prepare for the call.

16. Conference Call/Screen Share
(CSS)
 CSS calls can be used for TA with one or
multiple providers.
 Call in/log in instructions will be sent out
via email prior to the call with an agenda
and additional details to prepare for the
call.
 Gotomeeting.com is the system used by
CITF for distance-based training and TA.

17. Webinar Training (WT)
 WT can be used for training with
multiple providers.
 Instructions will be sent out via email
prior to the webinar to register and
provide additional details to prepare
you for the webinar.

18. Support Team by Region
Region RPS Team GSU CITF Team
1 Kristie Burchett* Marcus Bouligny - Coach
2 Becky Croft
3 Kimberly Fluellen Tiffiany Aholou - Coach
4 Tamika Jonas*
5 Tamika Jonas Shayla Bennett - Coach
6 Deanne Bergen
Dr. Jim Wolk, PI
* Interim Adriel Jones – Logistics
Dr. Amy Glass – Research