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Selec%ng	
  the	
  right	
  tool	
  for	
  your	
  
virtual	
  mee%ng	
  
Mor	
  Sela,	
  Principle	
  Consultant	
  
www.Be=erCollabora%on.org	
  	
  
www.Be=erCollabora%on.org

©2013	
  Be=er	
  Collabora%on,	
  all	
  rights	
  reserved	
  	
  

1	
  
st	
  century	
  
Welcome	
  to	
  the	
  21

§  There	
  is	
  no	
  reason	
  to	
  have	
  
audio-­‐only	
  conference	
  
calls	
  anymore.	
  
§  Video-­‐enabled	
  
conferencing	
  includes	
  the	
  
op%on	
  for	
  quality	
  audio,	
  
with	
  the	
  flexibility	
  to	
  share	
  
applica%ons	
  and	
  view	
  
each	
  other.	
  
©2013	
  Be=er	
  Collabora%on,	
  all	
  rights	
  reserved	
  	
  

2	
  
The	
  Value	
  of	
  Face	
  to	
  Face	
  Interac%on	
  
Face	
  to	
  face	
  
interac%on	
  is	
  a	
  cri%cal	
  
ingredient	
  for	
  
fostering	
  rela%onship,	
  	
  
conveying	
  a	
  message	
  
and	
  making	
  sure	
  it	
  
adequacy	
  received.	
  	
  
Face	
  to	
  Face	
  =	
  Engagement	
  

©2013	
  Be=er	
  Collabora%on,	
  all	
  rights	
  reserved	
  	
  

3	
  
Video/Visual	
  Collabora%on	
  Tools…	
  
allows	
  you	
  to	
  benefit	
  from	
  
face-­‐to-­‐face	
  interac%on	
  and	
  
work	
  more	
  efficiently	
  with	
  
remote	
  co-­‐workers,	
  
partners	
  and	
  customers…	
  
whether	
  they're	
  on	
  a	
  
different	
  floor	
  or	
  in	
  a	
  
different	
  hemisphere.	
  	
  
©2013	
  Be=er	
  Collabora%on,	
  all	
  rights	
  reserved	
  	
  

4	
  
So	
  many	
  tools	
  to	
  choose	
  from…*	
  
*	
  Par%al	
  list	
  

©2013	
  Be=er	
  Collabora%on,	
  all	
  rights	
  reserved	
  	
  

5	
  
Q:	
  Which	
  one	
  should	
  I	
  be	
  using?	
  

©2013	
  Be=er	
  Collabora%on,	
  all	
  rights	
  reserved	
  	
  

6	
  
A:	
  Depends…	
  	
  
§  How	
  Many	
  
Par9cipants?	
  
§  Is	
  everyone	
  part	
  of	
  the	
  
same	
  organiza9on?	
  	
  
§  What	
  type	
  of	
  sharing	
  is	
  
required?	
  
§  Do	
  you	
  need	
  to	
  be	
  in	
  
control	
  of	
  the	
  mee9ng?	
  	
  
§  What’s	
  my	
  budget?	
  	
  

§  What	
  devices	
  will	
  
people	
  be	
  using	
  to	
  
connect?	
  	
  
§  Where	
  will	
  people	
  be	
  
joining	
  from?	
  	
  
§  How	
  frequently	
  do	
  you	
  
meet?	
  	
  
§  What	
  are	
  my	
  network	
  
requirements?	
  	
  

©2013	
  Be=er	
  Collabora%on,	
  all	
  rights	
  reserved	
  	
  

7	
  
How	
  Many	
  Par9cipants?	
  
Some	
  tools	
  can	
  
show	
  up	
  to	
  5	
  
video	
  steams,	
  
others	
  9,	
  16,	
  
and	
  even	
  25.	
  

©2013	
  Be=er	
  Collabora%on,	
  all	
  rights	
  reserved	
  	
  

8	
  
Is	
  everyone	
  part	
  of	
  the	
  same	
  
organiza9on?	
  
If	
  all	
  par%cipants	
  are	
  
internal,	
  you	
  may	
  
want	
  to	
  use	
  a	
  tool	
  
that	
  integrates	
  with	
  
the	
  organiza%on’s	
  
directory	
  and	
  
presence	
  systems.	
  	
  

©2013	
  Be=er	
  Collabora%on,	
  all	
  rights	
  reserved	
  	
  

9	
  
What	
  type	
  of	
  sharing	
  is	
  required?	
  
For	
  example,	
  will	
  
people	
  need	
  to	
  
watch	
  a	
  video	
  at	
  
the	
  same	
  %me?	
  	
  
Annotate	
  a	
  
document?	
  
Text	
  chat?	
  
Not	
  all	
  tools	
  allow	
  
it.	
  	
  
©2013	
  Be=er	
  Collabora%on,	
  all	
  rights	
  reserved	
  	
  

10	
  
What	
  devices	
  will	
  people	
  be	
  using	
  to	
  
connect?	
  	
  
will	
  some	
  be	
  using	
  a	
  
desktop?	
  Laptop?	
  
Tablet?	
  Cell	
  phone?	
  	
  
Will	
  some	
  be	
  calling	
  
from	
  a	
  conference	
  
room?	
  
Not	
  all	
  tools	
  are	
  great	
  
in	
  suppor%ng	
  Android	
  
devices	
  for	
  example.	
  
©2013	
  Be=er	
  Collabora%on,	
  all	
  rights	
  reserved	
  	
  

11	
  
Video	
  Collabora%on	
  Devices	
  	
  
(End	
  Points)	
  
Personal	
  Device	
  	
  
(Desktop,	
  Laptop,	
  Tablet,	
  Smartphone)	
  

Low	
  Cost	
  

High	
  Cost	
  

Room	
  System	
  

©2013	
  Be=er	
  Collabora%on,	
  all	
  rights	
  reserved	
  	
  

12	
  
Video	
  Collabora%on	
  Use	
  Cases	
  
Personal	
  Device	
  	
  
(Desktop,	
  Laptop,	
  Tablet,	
  Smartphone)	
  

Point	
  to	
  Point	
  

Group	
  Mee%ng	
  

Webinar/Training	
  

Room	
  System	
  
©2013	
  Be=er	
  Collabora%on,	
  all	
  rights	
  reserved	
  	
  

13	
  
Solu%ons	
  by	
  Use	
  Case	
  &	
  Cost	
  
*	
  Par%al	
  list	
  
Low	
  Cost	
  

P2P	
  Call	
  

Group	
  Mee%ng	
  

Webinar	
  

High	
  Cost	
  
©2013	
  Be=er	
  Collabora%on,	
  all	
  rights	
  reserved	
  	
  

14	
  
Adop%ng	
  New	
  technology	
  Can	
  Be	
  a	
  
Pain	
  
Proper	
  Adop%on	
  
planning	
  and	
  
execu%on	
  will	
  
make	
  the	
  
difference	
  

©2013	
  Be=er	
  Collabora%on,	
  all	
  rights	
  reserved	
  	
  

15	
  
Adop%on	
  Plan	
  Ingredients	
  
§  Iden9fy	
  key	
  team	
  members	
  and	
  execu9ves	
  who	
  will	
  
play	
  an	
  integral	
  role	
  in	
  the	
  process.	
  
§  Develop	
  a	
  project	
  plan	
  and	
  clear,	
  measurable	
  success	
  
metrics	
  so	
  the	
  implementa%on	
  stays	
  on	
  track.	
  
§  Conduct	
  on-­‐site	
  and	
  virtual	
  training	
  sessions	
  tailored	
  
to	
  achieving	
  your	
  business	
  goals.	
  
§  Customize	
  promo9onal	
  materials	
  including	
  marke%ng	
  
collateral,	
  internal	
  adver%sements,	
  user	
  guides	
  and	
  
informa%onal	
  web	
  sites.	
  
§  Con9nually	
  measure	
  adop%on,	
  usage	
  and	
  ROI.	
  
§  Provide	
  reports	
  with	
  quan%ta%ve	
  and	
  qualita%ve	
  
metrics	
  relevant	
  to	
  the	
  stated	
  objec%ves	
  
©2013	
  Be=er	
  Collabora%on,	
  all	
  rights	
  reserved	
  	
  

16	
  
Management	
  Commitment	
  is	
  Key	
  

©2013	
  Be=er	
  Collabora%on,	
  all	
  rights	
  reserved	
  	
  

17	
  
About	
  Be=er	
  Collabora%on	
  
Helping	
  organiza%ons	
  
maximize	
  produc%vity	
  
and	
  efficiency	
  by	
  taking	
  
full	
  advantage	
  of	
  visual	
  
communica%on	
  &	
  
collabora%on	
  tools	
  
Be=erCollabora%on.org	
  
©2013	
  Be=er	
  Collabora%on,	
  all	
  rights	
  reserved	
  	
  

18	
  
©2013	
  Be=er	
  Collabora%on,	
  all	
  rights	
  reserved	
  	
  

19	
  

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Selecting the right tool for virtual meeting - by Better Collaboration

  • 1. Selec%ng  the  right  tool  for  your   virtual  mee%ng   Mor  Sela,  Principle  Consultant   www.Be=erCollabora%on.org     www.Be=erCollabora%on.org ©2013  Be=er  Collabora%on,  all  rights  reserved     1  
  • 2. st  century   Welcome  to  the  21 §  There  is  no  reason  to  have   audio-­‐only  conference   calls  anymore.   §  Video-­‐enabled   conferencing  includes  the   op%on  for  quality  audio,   with  the  flexibility  to  share   applica%ons  and  view   each  other.   ©2013  Be=er  Collabora%on,  all  rights  reserved     2  
  • 3. The  Value  of  Face  to  Face  Interac%on   Face  to  face   interac%on  is  a  cri%cal   ingredient  for   fostering  rela%onship,     conveying  a  message   and  making  sure  it   adequacy  received.     Face  to  Face  =  Engagement   ©2013  Be=er  Collabora%on,  all  rights  reserved     3  
  • 4. Video/Visual  Collabora%on  Tools…   allows  you  to  benefit  from   face-­‐to-­‐face  interac%on  and   work  more  efficiently  with   remote  co-­‐workers,   partners  and  customers…   whether  they're  on  a   different  floor  or  in  a   different  hemisphere.     ©2013  Be=er  Collabora%on,  all  rights  reserved     4  
  • 5. So  many  tools  to  choose  from…*   *  Par%al  list   ©2013  Be=er  Collabora%on,  all  rights  reserved     5  
  • 6. Q:  Which  one  should  I  be  using?   ©2013  Be=er  Collabora%on,  all  rights  reserved     6  
  • 7. A:  Depends…     §  How  Many   Par9cipants?   §  Is  everyone  part  of  the   same  organiza9on?     §  What  type  of  sharing  is   required?   §  Do  you  need  to  be  in   control  of  the  mee9ng?     §  What’s  my  budget?     §  What  devices  will   people  be  using  to   connect?     §  Where  will  people  be   joining  from?     §  How  frequently  do  you   meet?     §  What  are  my  network   requirements?     ©2013  Be=er  Collabora%on,  all  rights  reserved     7  
  • 8. How  Many  Par9cipants?   Some  tools  can   show  up  to  5   video  steams,   others  9,  16,   and  even  25.   ©2013  Be=er  Collabora%on,  all  rights  reserved     8  
  • 9. Is  everyone  part  of  the  same   organiza9on?   If  all  par%cipants  are   internal,  you  may   want  to  use  a  tool   that  integrates  with   the  organiza%on’s   directory  and   presence  systems.     ©2013  Be=er  Collabora%on,  all  rights  reserved     9  
  • 10. What  type  of  sharing  is  required?   For  example,  will   people  need  to   watch  a  video  at   the  same  %me?     Annotate  a   document?   Text  chat?   Not  all  tools  allow   it.     ©2013  Be=er  Collabora%on,  all  rights  reserved     10  
  • 11. What  devices  will  people  be  using  to   connect?     will  some  be  using  a   desktop?  Laptop?   Tablet?  Cell  phone?     Will  some  be  calling   from  a  conference   room?   Not  all  tools  are  great   in  suppor%ng  Android   devices  for  example.   ©2013  Be=er  Collabora%on,  all  rights  reserved     11  
  • 12. Video  Collabora%on  Devices     (End  Points)   Personal  Device     (Desktop,  Laptop,  Tablet,  Smartphone)   Low  Cost   High  Cost   Room  System   ©2013  Be=er  Collabora%on,  all  rights  reserved     12  
  • 13. Video  Collabora%on  Use  Cases   Personal  Device     (Desktop,  Laptop,  Tablet,  Smartphone)   Point  to  Point   Group  Mee%ng   Webinar/Training   Room  System   ©2013  Be=er  Collabora%on,  all  rights  reserved     13  
  • 14. Solu%ons  by  Use  Case  &  Cost   *  Par%al  list   Low  Cost   P2P  Call   Group  Mee%ng   Webinar   High  Cost   ©2013  Be=er  Collabora%on,  all  rights  reserved     14  
  • 15. Adop%ng  New  technology  Can  Be  a   Pain   Proper  Adop%on   planning  and   execu%on  will   make  the   difference   ©2013  Be=er  Collabora%on,  all  rights  reserved     15  
  • 16. Adop%on  Plan  Ingredients   §  Iden9fy  key  team  members  and  execu9ves  who  will   play  an  integral  role  in  the  process.   §  Develop  a  project  plan  and  clear,  measurable  success   metrics  so  the  implementa%on  stays  on  track.   §  Conduct  on-­‐site  and  virtual  training  sessions  tailored   to  achieving  your  business  goals.   §  Customize  promo9onal  materials  including  marke%ng   collateral,  internal  adver%sements,  user  guides  and   informa%onal  web  sites.   §  Con9nually  measure  adop%on,  usage  and  ROI.   §  Provide  reports  with  quan%ta%ve  and  qualita%ve   metrics  relevant  to  the  stated  objec%ves   ©2013  Be=er  Collabora%on,  all  rights  reserved     16  
  • 17. Management  Commitment  is  Key   ©2013  Be=er  Collabora%on,  all  rights  reserved     17  
  • 18. About  Be=er  Collabora%on   Helping  organiza%ons   maximize  produc%vity   and  efficiency  by  taking   full  advantage  of  visual   communica%on  &   collabora%on  tools   Be=erCollabora%on.org   ©2013  Be=er  Collabora%on,  all  rights  reserved     18  
  • 19. ©2013  Be=er  Collabora%on,  all  rights  reserved     19