As the music industry continues its rapid evolution to digitalization, those in the music business must adapt to change. At Impact 2014, Broadcast Music , Inc (BMI), a global leader in performance rights managements, shared their vision and approach to innovating their operational platform. BMI continues their own evolution by integrating BPM, Operational Decision Management (ODM) and IBM Integration Bus to support and manage more than 8.5 million musical works for BMI's 650 thousand-plus songwriters, composers, & publishers. We welcome you back to learn how BMI is continuing this strategic initiative, sharing some lessons learned and successes they are realizing with IBM's most advanced suite of BPM, ODM
Why Teams call analytics are critical to your entire business
How bmi is revolutionizing the music business using ibm's bpm and integration technology
1. How BMI is Revolutionizing the
Music Business through IBM’s
Technology Solutions
Brian Graves: Sr. Director, Enterprise Services Broadcast Music,
Inc.
Kristin Chew: Solutions Architect Broadcast Music, Inc.
Prithvi Srinivasan: Practice Head: Integration, Infra & Cloud Services Prolifics
2. Broadcast Music, Inc. –
1939
Operates on a non-profit
making basis
Collects license fees and
distributes royalties
Performing Rights
Organization (PRO)
Seven locations: Nashville,
New York, Los Angeles,
Atlanta, Miami, London,
Puerto Rico
More than 600 employees
Broadcast Music Inc.
Highlights:
3. 8.5 million musical works
Ed Sheeran
Taylor Swift
Kayne West
John Legend
Eminem
650,000 songwriters,
composers, and
publishers
Represents all genres of
music
Broadcast Music Inc.
Highlights:
4. When music is performed publicly, by law, songwriters
and publishers must be paid for the use of their music
Broadcast Music Inc.
10. BMI Challenges:
Transactional numbers are through the
roof
6000 tables across various database systems
400+ major applications in production
Twenty-four different programming languages
Many years of growth and expansion
Music is global; copyright law differs by country
Over 100 billion copyright transactions per year
Over one million musical works registered per
year
Digital Music Impacts
11. Create a single view of data
Integrated/Common UX/UI
Services Oriented Architecture
Optimized Business Processes
Trust
Access
Simplicity
Efficiency
BETTER SERVICE AND A MORE VALUABLE EXPERIENCE
BMI’s Commitment
12. Single View of Data
Increased Data Quality
Alignment of business processes and business data
through master data management
Predicted analytics to
support business strategy
Consolidate over 6000 tables into single view of data
Service enabled QualityStage
and DataStage jobs
Cleansing, de-duplication,
and consolidation
Cognos
13. App
1
App
2
App
3
App
4
Flexible Business Process
COMPOSITE
APPLICATIONS
Mine and redefine business functions and business process
Service Oriented Architecture
SOA
APP 4APP 3APP 2APP 1
Services Common to All Apps
SILO
Common Database
* such as Enterprise
Security based on RBAC
Common
Infrastructure
Services*
Migrate data to new data model for increased flexibility
Create Service Model and new Process(Orchestrations)
14. Optimized Business Processes
Process Improvements: Quotes:
Dramatic reduction of
processing time
Fully automated global
society search
Instances of human
error minimized
Process Owner: “BPM for the
first time has given us
transparency into our
processes.”
Affiliate Analysts: “BPM has
replaced many manual steps
and created a unified
workspace.”
15. BMI Live allows BMI
songwriters who play their
music live, regardless of venue
size, to easily submit those
performances for royalty
payments
Since 2011, this innovative
program has granted
thousands of songwriters
who have never received
royalties a means to apply for
their first royalty check
“BMI Live has impacted my career in a positive way by paying me for
live performances in venues I never received royalties from previously.”
~ Songwriter / BMI Live top earner, Granger Smith
Integrated UX/UI – BMI Live
17. 5-Years Compound
Annual Growth
Rate
19%
Employees
Worldwide
1,500
Global Presence
United States, United Kingdom, Germany, India
20+
Technology
Accelerators
550+
Technical
Certification
s
Over 10 Technology and
Solutions Awards since 2009
including Business Agility,
Customer Integration and
Digital Experience, the first
ever Beacon Laureate for
Business Agility
Over 160 global customers
are currently Fortune
1000 companies
Best-in-class architects and
specialty experts:
BPM, Integration, Digital
Experience, Security, Testing,
Business Analytics and
Enterprise Content
Management
Rate of Repeat
Engagements*
91%
Years in
Business
35+
Offices
14
Awards
Technology Expertise
Fortune 1000
Prolifics at a Glance
18. BMI ENTERPRISE PARTNERS
Current State: BMI Enterprise
Key Challenges…
Independent Tightly coupled
Applications – 100’s
Multiple Database Systems
(Oracle, DB2, SQL Server, MS
Access)
Integration – File Processing only
Data Ingestion – Manual
Data Structures – Inconsistent
Distribution – Time consuming
High Maintenance Cost –
Numerous Technology &
Applications
Lack of Development Standards –
Numerous Tools & Technologies
Lack of Enterprise Framework
20. Aligning Business Strategy with Technology
Define Strategic Goals
Identify Client Values
Prioritize Client Values
Define Unit Of Measurements
Verify Values with Clients
Define Client Value Map and Capabilities Map, Competitive Analysis
Prioritize Capabilities (hence create Product Roadmap/timeline)
Prospects to
Licensee
Contracts to
License Fee
Applicant to
Affiliation
Performance to
Asset Management
Performance to
Distribution
Implement tactical Goals
Architecture / Process Governance
Program Implementation team will derive & align
End to End Processes from Client Values
Program Charter / Project list with Priorities
28. Multiple IBM tools/products acquired at once
Architecture Issues
Architecture Resolution
Established informal Enterprise Architecture
Creation of tool agnostic architecture approach
Overlaid products into appropriate architectural
layers
Documenting tool selection, usage, abilities,
patterns
Changing architectural direction / implementation for
tools
Continued development and training of existing staff
Implementing new projects in new pattern
Growing existing staff’s confidence in ability to
deliver in product sets
30. There are more than 12,000 television stations in the US
Television Licensing
Project
Stations playing programming with BMI represented
music
must license with BMI Cue sheets are the primary means by which performing rights
organizations track the use of music in films and TV
31. Current process has…
Project Challenges
Manual data ingestion
Manual validation of fee calculations
Lack of visibility into process performance
Lack of data flow between legacy systems
32. Integrated Process
BPM Process Implementation
Automate workflow & file intake process
Monitor for events and track business process
Rule driven payment determination
Aggregates legacy systems/data for user review & approval
Established thresholds to indicate when to end cycle
Benefits
Defined common data view, leveraging legacy data
stores:
Program, Cue, License, BMI Represented Works
Granular data request
Decrease process lifecycle
Provide consistent, traceable and reporting clarity into the
process
Consistent fee determination and calculation
33. Project Architecture
TV Stations BMI Personnel
Security
DataPower / AD
Business Process
BPM
Enterprise Service Bus
IIB / MQ
Licensing
Document
Repository
Cue
Sheets
Works
Writer
Publisher
Status
Reporting
Rule Engine
ODM
Reporting
(SMDB)
Data Access Layer
WAS / DataStage
CRM
34. Lessons Learned
Rational Software Architect’s generation of services base
on a common library of objects – granularity issues
Invocation options (web service, MQ, IIB)
Performance tweaking
Communication between the ESB and DataStage
ODM
Infrastructure Configuration
Cross-product deployment