This book review summarizes the book "Fish! Tales" which presents real life stories and experiences through four principles: Play, Make Their Day, Be There, and Choose Your Attitude. It discusses how each principle is exemplified in stories in the book and how they can be applied. The review provides an overview of the content, recommends the book for changing attitudes and learning from anything, and concludes that it is a brief but effective book that illustrates the impact of attitude on work and life.

1. BOOK REVIEW ON
"FISH! TALES"
PRESENTED BY:-
1-HAMZA ALI AHMED
2-PRITAM GHOSH
3-NEHA SHARMA
4-ADITI CHOUDHARY

2. ACKNOWLEDGEMENT
 We would like to express our gratitude towards the
faculty members of IFBI for giving us the opportunity to
work on the presentation on FISH! TALES dealing with
real life stories and experiences.

6. RECOMMENDATION OF THIS BOOK
 HELPS TO CHANGE THE
ATTITUDE
 LEARNING FROM ANYTHING
 NOTHING IS IMPOSSIBLE

7. INTRODUCTION
 The story of a group of fishmongers from the Pick Place
Fish market in Seattle
 The story of these fishmongers was told in the book
FISH!
 The principles for a great life at work are
- “PLAY”
- “MAKE THEIR DAY”
- “BE THERE”
- “CHOOSE YOUR ATTITUDE”

8.  These principles are a part of the Fish! Philosophy
 The book holds a core message -
“A richer and more rewarding life may simply be a few
choices away
from where you are.”
 The first four section in this book features a real life story
that highlights
all the four Fish! Principles
 The book also contains several short stories called
SMALL BITES

9.  Play is not just an activity; it is a state of mind that
brings new energy and sparks creativity.
 Work made fun usually gets done.
 Staying connected with each other.
 Playing with a purpose.

10.  Giving people a choice not to play.
 Creating ownership, stimulating energy.
 Having a good time is healthy. Work becomes a
reward not just a way to reward.
 It is important to have fun in a respected manner .
 Fun is fundamental (SMALL BITES).

11.  The world becomes a better place
the moment you act on an intention
to serve another.
 Making someone's day through a
small kindness.
 Selling what a customer needs.
 Making a difference.

12.  ‘Make their day’ focuses on making
a customers remember their
experience.
 Including customers in the fun part.
 Be caring towards each other
 Do a little extra for one person
EVERYDAY

13.  Treat people the way you
want to be treated
 Always be ready to help a
co-worker
 Fleecing the customer

14.  You can multi task with ‘stuff’, but you
need to “be there” for people.
 Be there years be fully present when you
are interacting with another person.
 Sprawling the joy
 Customer want full attention when you
are with there.

15. Smile more
Be alterative

16. Build relationship with customers
Positive gesture
Valuable service

17. 1-call a meeting & speak from the heart.
2-Find a message that communicates the notion of
choosing your attitude in a way that everyone will
understand & personalize
3-Provide motivation.
4-Persist with faith.

18.  FACING CHALLENGES:-
Manager of operations Group on the “Third”
 ENJOY YOUR WORK:-
Make work fun rather than compulsion or necessity
 CHANGE MANAGEMENT
 NON ATTITUDE

19. AUTHOR’S SUCCESS MANTRA
 Confidence & Risk Assessment:-
Confidence gives one courage and extends his
reach.
“Can do”ATTITUDE:-
Work would get done on time & with the
highest quality.
 TAKING RESPONSIBILITIES:-
death of Dan made her a responsible person.

20. The book is great for the following
reasons:-
• It’s a quick read.
• Illustrate “impact of ATTITUDE on work
settings and on quality of life”,very effectively.
• Preferred by employees and students for
reading-easy read-no massive investment of
time & energy required.

21. The book is poor for the following
reasons:-
• Authors never gave way to implement ideas.
• What will it take to be successful-not explained.
• Key point author have neglected to mention in
the book:-
1-Employees must trust the management
2-Top management must be fully committed & practice
what they preach
3-Importance of the term ”Social Capital”

22. Our concluding thought
• A brief,simple but elegant book.
• An “Eye opener”for the people who believe-work
is serious,lets have no fooling around.
• It’s a book-not just about business-but about
LIFE
• Its conveys four most powerful principles
- The bedrock of a successful company
• We command the author on conveying this to
the reader