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Summer training at
WIPRO
7/28/2016
1 Submitted by-
Prerna Setia
Contents
7/28/2016
2
ABOUT WIPRO
CULTURE
WIPRO BUSSINESS
1
2
33
 A leader in providing IT solutions and services for
the corporate segment in India.
 Profitable presence in niche market segments of
consumer products and lighting
 Wipro Limited is the first PCMM Level 5 and SEI CMM
Level 5 certified IT Services Company globally.
First company in the world to be certified in BS 7799
(2002) security standards.
It has 66,000+ employees, serves 592 clients, and has
46 development centers across globe.
Wipro is presently ranked among the top 100
Technology companies in the world.
7/28/2016
3
Girish Paranjp
Joint CEO & Member
Girish Paranjpe is the new
Jt. Chief Executive Officer of
Wipro’s IT Business
alongside Suresh Vaswani
and is an Executive
Director in the board of
wipro limited.
Azim H. Premji
Chairman, Wipro
He led Wipro since 1966.
Today a $5 billion revenue
“AT THE CENTER OF
YOUR VISION HAS TO BE
THE CUSTOMER HIS/HER
CHANGING EXPECTATION
AND WANT”
LEAD BY
7/28/2016
4
SUBCIDIARIES
7/28/2016
5
Wipro GE Medical Systems Ltd.
Wipro InfoTech
Wipro Consumer Care & Lighting
Wipro Fluid Power
Wipro Technologies
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IT, BPO, R&D Services, Consulting Services
Wipro Technologies Wipro Infotech
US, Europe & Japan
India, Middle East,
Australia, South East
Asia
Revenue : 68 % Revenue : 19 %
Consumer & Institutional
Products
Wipro Consumer Care &
Lighting
Personal Care, Baby Care &
Wellness Products; Domestic
& Institutional Lighting;
Furniture & Switches
Revenue : 7 %
Wipro GE Healthcare - JV with General Electric. Healthcare Equipment and Solutions.
Leader in South Asia. Global COE for Engineering and Manufacturing for GE Healthcare.
(Revenues not consolidated in Wipro Ltd revenues)
Infrastructure &
Ecological Engineering
Wipro Infrastructure
Engineering
Hydraulic Cylinders &
Products; Ultra Pure Water
Treatment Systems &
Solutions; Clean Energy
Systems & Solutions
Revenue : 6 %
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7
Europe:
Revenue share: 24 %
No. of employees: 5 %
Rest of World:
Revenue share: 8 %
No. of employees: 7 %
India:
Revenue share: 24 %
No. of employees: 80 %
America:
Revenue share (USA): 44 %
No. of employees: 8 %
Global
Footprint
 Serving customers in 50+ countries
 Presence in 35+ countries
 Global workforce comprising of 50+ nationalities
 Investors from 24+ countries
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8
1947 1975 1980 1991
Vegetable
Ghee &
Soap
Hydraulic
cylinders
and
Pneumatic
cylinders
IT Business Lighting &
Baby Care
Products
SERVICES
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9
BPO
IT Services
Technology Infrastructure Service
Product Engineering Solutions
Consulting Services
HP OpenView Network Node Manager
 HP OpenView Network Node Manager (NNM) is a network
management solution platform for discovery, monitoring, and
management of TCP/IP networks.
 NNM’s SNMP-based management capabilities provide an enhanced
solution for managing network and system devices using SNMP in
TCP/IP network environments.
 NNM provides fault, performance and configuration management
for multivendor TCP/IP networks for a site, campus, or enterprise.
7/28/2016
10
How does it work?
• NNM uses several protocols to maintain
communication with each managed device
– SNMPv1, SNMPv2
– TCP/IP, IPX
– UDP
– ICMP
– ARP/RARP
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HP OV NNM Options
 SNMP configuration
 Event Configuration
 Customize event notification messages
 Define the type of event notification
 Define automatic actions when an event is received.
 Create/modify alarm categories
 Configure additional actions for the operator
 Configure event correlations
 SNMP data collection and threshold
 SNMP MIB application builder
 Load/unload MIB
 Network polling configuration
 License password
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SNMP Network Mgmt Model
 Manager
 A manager is an application that executes network
management operations
 The manager monitors and controls agent systems
 SNMP agent
 Resides on a managed node
 An application that acts on behalf of an object
 Object
 Anything that will be managed
Host, router, hub, application, database
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Simple Network Management Protocol
 SNMP is a framework that provides facilities for managing and
monitoring network resources on the Internet.
 Components of SNMP:
 SNMP agents
 SNMP managers
 Management Information Bases (MIBs)
 SNMP protocol itself
SNMP agent
SNMP
manager
SNMP agent
SNMP agent
SNMP
protocol
messages
14
Simple Network Management
Protocol
 SNMP agent is software that runs on a piece of network equipment (host,
router, printer, or others) and that maintains information about its
configuration and current state in a database
 Information in the database is described by Management Information Bases
(MIBs)
 An SNMP manager is an application program that contacts an SNMP agent to
query or modify the database at the agent.
 SNMP protocol is the application layer protocol used by SNMP agents and
managers to send and receive data.
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MIBS
 A MIB specifies the managed objects
 MIB is a text file that describes managed objects using the
syntax of ASN.1 (Abstract Syntax Notation 1)
 ASN.1 is a formal language for describing data and its
properties
 In Linux, MIB files are in the directory /usr/share/snmp/mibs
 Multiple MIB files
 MIB-II (defined in RFC 1213) defines the managed objects of
TCP/IP networks
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Organization of managed
objects
 Managed objects are
organized in a tree-like
hierarchy and the OIDs
reflect the structure of the
hierarchy.
 Each OID represents a node
in the tree.
 The OID 1.3.6.1.2.1
(iso.org.dod.internet.mgmt.
mib-2) is at the top of the
hierarchy for all managed
objects of the MIB-II.
 Manufacturers of
networking equipment can
add product specific objects
to the hierarchy.
7/28/2016
17
iso(1)
org (3)
dod (6)
internet (1)
mib-2 (1)
system (1) at (3) icmp (5) udp (7) snmp (11)
ipForwDatagrams (6)
directory (1) mgmt (2) experimental (3) private (4)
interface (2) ip (4) tcp (6) egp (8) transmission
. root
Traps
 Traps are messages that asynchronously sent by an agent to
a manager
 Traps are triggered by an event
 Defined traps include:
 linkDown: Even that an interface went donw
 coldStart - unexpected restart (i.e., system crash)
 warmStart - soft reboot
 linkUp - the opposite of linkDown
 (SNMP) AuthenticationFailure
 …
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SNMP Versions
 Three versions are in use today:
 SNMPv1 (1990)
 SNMPv2c (1996)
 Adds “GetBulk” function and some new types
 Adds RMON (remote monitoring) capability
 SNMPv3 (2002)
 SNMPv3 started from SNMPv1 (and not SNMPv2c)
 Addresses security
 All versions are still used today
 Many SNMP agents and managers support all three versions of
the protocol.
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Manager-Agent Communication
through SNMP
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20
Manager Agent MIB
SNMP Request with
Community Name
Retrieve (get)
management
information
Alter (set)
management
information
SNMP Replies
SNMP Traps
7/28/2016
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Automatic Discovery and
Layout
 All IP and Level 2 devices on the network are automatically
discovered and mapped
 IPX devices are also discovered
 Map is a logical representation of your network
 Automatic discovery may take several hours or even
overnight
7/28/2016
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7/28/2016
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Example of network discovery and
layout
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TOPOLOGY MAP
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Network Discovery (cont’d)
 NNM discovers the following objects and put
them on the default map
 Internet-level submap
IP networks, gateways, routers and multihomed
workstations
 Network-level submaps
Bus, star and ring segments
 Segment-level submaps
Hosts, gateways, routers, switches, hubs, and bridges
 Node-level submaps
Network interface cards
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Simplified Distribution Model for NNM
7/28/2016
27
Management Consoles
 NNM gives the ability to have 15 to 25 operators
simultaneously monitoring the network
 Operators can share one map , or have individual maps
 Individual maps create area of responsibility on the network for
each operator
 More efficient in large networks
7/28/2016
28
HP OV NNM Overview
7/28/2016
29
HP OV NNM Platform
Map Topology
IP SNMP
Object
Network
Discovery
Map
Event
Performance
Configuration
Fault
Tools
Options
Others
1. Get data from
and
Send data to
the network
2. Build network
data
3. Use maps/events
to present data
to network
managers
4. Network manager
perform management
functions
HP OV NNM Overview
7/28/2016
30
HP OV NNM Platform
Map Topology
IP SNMP
Object
Network
Discovery
Mapping
Event
Performance
Configuration
Fault
Tools
Options
Others
HP OV NNM Event Generation
 NNM processes and SNMP agents continuously watch
for certain incidents to occur
 When an incident occurs, an event is generated
 Events are categorized based on the alarm type
 Alarm types are user definable
 Events are displayed with color coded severity
 Severity and color codes are user definable
 Event trap configuration
 Pre-defined
 User-defined generic traps
 User-defined specific traps
7/28/2016
31
HP OMW
 HP Operations Manager (formerly known as OpenView Operations—
OVO) has evolved from a mere NNM (Network Node Manager),
gathering its data via SNMP traps, to a host-and-application focused
monitoring product.
 OVO talks to your devices and gets all kinds of information from them
without having to connect each device to a management station.
Basically a software program to automatically question any or all of your
devices every so often. It uses simple templates to access a database of
information on the target device, like, health, workload, missing
processes, missing devices and so on.
 HP Operations Manager (HPOM) is a distributed client-server software
solution designed to help system administrators detect, solve, and
prevent problems occurring in networks, systems, and applications in
any enterprise.

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Technical benefits
 Network Management can help achieve those goals by:
 Fault and Problem Management
 Reduced downtime of network systems and devices
 Quick detection and correction of network problems
 Performance Management
 Ability to monitor data to anticipate problems
 Log information for historical analysis
Business Benefits
 Network Management can help achieve those goals
through:
 Accounting Management
 Obtains statistical information on network use
 Track individual resource utilization
 Security Management
 Protects the network and its systems from unauthorized access,
use, and harm
Summary
 hp OpenView NNM is a robust network management
platform that can provide a graphical look into your
network and provide many benefits like Fault and
Problem management, Performance management,
etc
 Makes network management proactive instead of
reactive
 NNM uses SNMP to discover devices on the network
and automatically manage and monitor them
 NNM can play an integral role in achieving both the
technical and business goals of an organization

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Summer training at WIPRO

  • 1. Summer training at WIPRO 7/28/2016 1 Submitted by- Prerna Setia
  • 3.  A leader in providing IT solutions and services for the corporate segment in India.  Profitable presence in niche market segments of consumer products and lighting  Wipro Limited is the first PCMM Level 5 and SEI CMM Level 5 certified IT Services Company globally. First company in the world to be certified in BS 7799 (2002) security standards. It has 66,000+ employees, serves 592 clients, and has 46 development centers across globe. Wipro is presently ranked among the top 100 Technology companies in the world. 7/28/2016 3
  • 4. Girish Paranjp Joint CEO & Member Girish Paranjpe is the new Jt. Chief Executive Officer of Wipro’s IT Business alongside Suresh Vaswani and is an Executive Director in the board of wipro limited. Azim H. Premji Chairman, Wipro He led Wipro since 1966. Today a $5 billion revenue “AT THE CENTER OF YOUR VISION HAS TO BE THE CUSTOMER HIS/HER CHANGING EXPECTATION AND WANT” LEAD BY 7/28/2016 4
  • 5. SUBCIDIARIES 7/28/2016 5 Wipro GE Medical Systems Ltd. Wipro InfoTech Wipro Consumer Care & Lighting Wipro Fluid Power Wipro Technologies
  • 6. 7/28/2016 6 IT, BPO, R&D Services, Consulting Services Wipro Technologies Wipro Infotech US, Europe & Japan India, Middle East, Australia, South East Asia Revenue : 68 % Revenue : 19 % Consumer & Institutional Products Wipro Consumer Care & Lighting Personal Care, Baby Care & Wellness Products; Domestic & Institutional Lighting; Furniture & Switches Revenue : 7 % Wipro GE Healthcare - JV with General Electric. Healthcare Equipment and Solutions. Leader in South Asia. Global COE for Engineering and Manufacturing for GE Healthcare. (Revenues not consolidated in Wipro Ltd revenues) Infrastructure & Ecological Engineering Wipro Infrastructure Engineering Hydraulic Cylinders & Products; Ultra Pure Water Treatment Systems & Solutions; Clean Energy Systems & Solutions Revenue : 6 %
  • 7. 7/28/2016 7 Europe: Revenue share: 24 % No. of employees: 5 % Rest of World: Revenue share: 8 % No. of employees: 7 % India: Revenue share: 24 % No. of employees: 80 % America: Revenue share (USA): 44 % No. of employees: 8 % Global Footprint  Serving customers in 50+ countries  Presence in 35+ countries  Global workforce comprising of 50+ nationalities  Investors from 24+ countries
  • 8. 7/28/2016 8 1947 1975 1980 1991 Vegetable Ghee & Soap Hydraulic cylinders and Pneumatic cylinders IT Business Lighting & Baby Care Products
  • 9. SERVICES 7/28/2016 9 BPO IT Services Technology Infrastructure Service Product Engineering Solutions Consulting Services
  • 10. HP OpenView Network Node Manager  HP OpenView Network Node Manager (NNM) is a network management solution platform for discovery, monitoring, and management of TCP/IP networks.  NNM’s SNMP-based management capabilities provide an enhanced solution for managing network and system devices using SNMP in TCP/IP network environments.  NNM provides fault, performance and configuration management for multivendor TCP/IP networks for a site, campus, or enterprise. 7/28/2016 10
  • 11. How does it work? • NNM uses several protocols to maintain communication with each managed device – SNMPv1, SNMPv2 – TCP/IP, IPX – UDP – ICMP – ARP/RARP 7/28/2016 11
  • 12. HP OV NNM Options  SNMP configuration  Event Configuration  Customize event notification messages  Define the type of event notification  Define automatic actions when an event is received.  Create/modify alarm categories  Configure additional actions for the operator  Configure event correlations  SNMP data collection and threshold  SNMP MIB application builder  Load/unload MIB  Network polling configuration  License password 7/28/2016 12
  • 13. SNMP Network Mgmt Model  Manager  A manager is an application that executes network management operations  The manager monitors and controls agent systems  SNMP agent  Resides on a managed node  An application that acts on behalf of an object  Object  Anything that will be managed Host, router, hub, application, database 7/28/2016 13
  • 14. Simple Network Management Protocol  SNMP is a framework that provides facilities for managing and monitoring network resources on the Internet.  Components of SNMP:  SNMP agents  SNMP managers  Management Information Bases (MIBs)  SNMP protocol itself SNMP agent SNMP manager SNMP agent SNMP agent SNMP protocol messages 14
  • 15. Simple Network Management Protocol  SNMP agent is software that runs on a piece of network equipment (host, router, printer, or others) and that maintains information about its configuration and current state in a database  Information in the database is described by Management Information Bases (MIBs)  An SNMP manager is an application program that contacts an SNMP agent to query or modify the database at the agent.  SNMP protocol is the application layer protocol used by SNMP agents and managers to send and receive data. 7/28/2016 15
  • 16. MIBS  A MIB specifies the managed objects  MIB is a text file that describes managed objects using the syntax of ASN.1 (Abstract Syntax Notation 1)  ASN.1 is a formal language for describing data and its properties  In Linux, MIB files are in the directory /usr/share/snmp/mibs  Multiple MIB files  MIB-II (defined in RFC 1213) defines the managed objects of TCP/IP networks 7/28/2016 16
  • 17. Organization of managed objects  Managed objects are organized in a tree-like hierarchy and the OIDs reflect the structure of the hierarchy.  Each OID represents a node in the tree.  The OID 1.3.6.1.2.1 (iso.org.dod.internet.mgmt. mib-2) is at the top of the hierarchy for all managed objects of the MIB-II.  Manufacturers of networking equipment can add product specific objects to the hierarchy. 7/28/2016 17 iso(1) org (3) dod (6) internet (1) mib-2 (1) system (1) at (3) icmp (5) udp (7) snmp (11) ipForwDatagrams (6) directory (1) mgmt (2) experimental (3) private (4) interface (2) ip (4) tcp (6) egp (8) transmission . root
  • 18. Traps  Traps are messages that asynchronously sent by an agent to a manager  Traps are triggered by an event  Defined traps include:  linkDown: Even that an interface went donw  coldStart - unexpected restart (i.e., system crash)  warmStart - soft reboot  linkUp - the opposite of linkDown  (SNMP) AuthenticationFailure  … 7/28/2016 18
  • 19. SNMP Versions  Three versions are in use today:  SNMPv1 (1990)  SNMPv2c (1996)  Adds “GetBulk” function and some new types  Adds RMON (remote monitoring) capability  SNMPv3 (2002)  SNMPv3 started from SNMPv1 (and not SNMPv2c)  Addresses security  All versions are still used today  Many SNMP agents and managers support all three versions of the protocol. 7/28/2016 19
  • 20. Manager-Agent Communication through SNMP 7/28/2016 20 Manager Agent MIB SNMP Request with Community Name Retrieve (get) management information Alter (set) management information SNMP Replies SNMP Traps
  • 22. Automatic Discovery and Layout  All IP and Level 2 devices on the network are automatically discovered and mapped  IPX devices are also discovered  Map is a logical representation of your network  Automatic discovery may take several hours or even overnight 7/28/2016 22
  • 24. Example of network discovery and layout 7/28/2016 24
  • 26. Network Discovery (cont’d)  NNM discovers the following objects and put them on the default map  Internet-level submap IP networks, gateways, routers and multihomed workstations  Network-level submaps Bus, star and ring segments  Segment-level submaps Hosts, gateways, routers, switches, hubs, and bridges  Node-level submaps Network interface cards 7/28/2016 26
  • 27. Simplified Distribution Model for NNM 7/28/2016 27
  • 28. Management Consoles  NNM gives the ability to have 15 to 25 operators simultaneously monitoring the network  Operators can share one map , or have individual maps  Individual maps create area of responsibility on the network for each operator  More efficient in large networks 7/28/2016 28
  • 29. HP OV NNM Overview 7/28/2016 29 HP OV NNM Platform Map Topology IP SNMP Object Network Discovery Map Event Performance Configuration Fault Tools Options Others 1. Get data from and Send data to the network 2. Build network data 3. Use maps/events to present data to network managers 4. Network manager perform management functions
  • 30. HP OV NNM Overview 7/28/2016 30 HP OV NNM Platform Map Topology IP SNMP Object Network Discovery Mapping Event Performance Configuration Fault Tools Options Others
  • 31. HP OV NNM Event Generation  NNM processes and SNMP agents continuously watch for certain incidents to occur  When an incident occurs, an event is generated  Events are categorized based on the alarm type  Alarm types are user definable  Events are displayed with color coded severity  Severity and color codes are user definable  Event trap configuration  Pre-defined  User-defined generic traps  User-defined specific traps 7/28/2016 31
  • 32. HP OMW  HP Operations Manager (formerly known as OpenView Operations— OVO) has evolved from a mere NNM (Network Node Manager), gathering its data via SNMP traps, to a host-and-application focused monitoring product.  OVO talks to your devices and gets all kinds of information from them without having to connect each device to a management station. Basically a software program to automatically question any or all of your devices every so often. It uses simple templates to access a database of information on the target device, like, health, workload, missing processes, missing devices and so on.  HP Operations Manager (HPOM) is a distributed client-server software solution designed to help system administrators detect, solve, and prevent problems occurring in networks, systems, and applications in any enterprise.  7/28/2016 32
  • 38. Technical benefits  Network Management can help achieve those goals by:  Fault and Problem Management  Reduced downtime of network systems and devices  Quick detection and correction of network problems  Performance Management  Ability to monitor data to anticipate problems  Log information for historical analysis
  • 39. Business Benefits  Network Management can help achieve those goals through:  Accounting Management  Obtains statistical information on network use  Track individual resource utilization  Security Management  Protects the network and its systems from unauthorized access, use, and harm
  • 40. Summary  hp OpenView NNM is a robust network management platform that can provide a graphical look into your network and provide many benefits like Fault and Problem management, Performance management, etc  Makes network management proactive instead of reactive  NNM uses SNMP to discover devices on the network and automatically manage and monitor them  NNM can play an integral role in achieving both the technical and business goals of an organization