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SCAFFOLDING
INTERACTION DESIGN
FOR
YOUNG DESIGNERS
        WAYS OF BRIDGING COMMUNICATION
        BETWEEN THE INDIVIDUAL AND THE TEAM
        IN COLLABORATIVE DESIGN




MASTERS IN INTERACTION DESIGN
Malmö University, Sweden
Thesis Project (August 2011)
For today I will

    ‱   My project motivation
    ‱   Problem Formulation
             ‱ Two Stages (individual and group)
    ‱   Design process
             ‱ My roles in the design process
    ‱   Experiments
             ‱ With my team of students
             ‱ Observations
    ‱   Design outcomes
    ‱   Thesis conclusions
    ‱   Future work
             ‱ Something to think about
.




MASTERS IN INTERACTION DESIGN               SCAFFOLDING INTERACTION DESIGN
Malmö University, Sweden                    FOR YOUNG DESIGNERS
                                            WAYS OF BRIDGING COMMUNICATION
Thesis Project (August 2011)                BETWEEN THE INDIVIDUAL AND THE TEAM
                                            IN COLLABORATIVE DESIGN
My project motivation
Different Design methods unfold different outcomes




       DESIGN & TECHNOLOGY                        INTERACTION DESIGN
       -physical form and function                -space and time
       -tactile, tangible                         -experience
       -solo designer                             -design teams

MASTERS IN INTERACTION DESIGN          SCAFFOLDING INTERACTION DESIGN
Malmö University, Sweden               FOR YOUNG DESIGNERS
                                       WAYS OF BRIDGING COMMUNICATION
Thesis Project (August 2011)           BETWEEN THE INDIVIDUAL AND THE TEAM
                                       IN COLLABORATIVE DESIGN
PROBLEM FORMULATION

   STAGE 1
                                (from knowing)




MASTERS IN INTERACTION DESIGN          SCAFFOLDING INTERACTION DESIGN
Malmö University, Sweden               FOR YOUNG DESIGNERS
                                       WAYS OF BRIDGING COMMUNICATION
Thesis Project (August 2011)           BETWEEN THE INDIVIDUAL AND THE TEAM
                                       IN COLLABORATIVE DESIGN
PROBLEM FORMULATION

   STAGE 1
                                (from knowing)




            STAGE 2

                                       (to doing)




MASTERS IN INTERACTION DESIGN          SCAFFOLDING INTERACTION DESIGN
Malmö University, Sweden               FOR YOUNG DESIGNERS
                                       WAYS OF BRIDGING COMMUNICATION
Thesis Project (August 2011)           BETWEEN THE INDIVIDUAL AND THE TEAM
                                       IN COLLABORATIVE DESIGN
DESIGN PROCESS



 EMPHATISE             IDEATE
  EMPHATISE            IDEATE




              DEFINE
              DEFINE            PROTOTYPE
                                PROTOTYPE




                                            TEST
                                            TEST
                                                   DESIGN TEAM




HOW DO I FACILITATE TRANSITIONS IN MODES WITH DESIGN MATERIALS?



                 Flow in design mode thinking
MY ROLE IN
STAGING INTERACTION DESIGN




                                     STUDENT TEAM




MASTERS IN INTERACTION DESIGN   SCAFFOLDING INTERACTION DESIGN
Malmö University, Sweden        FOR YOUNG DESIGNERS
                                WAYS OF BRIDGING COMMUNICATION
Thesis Project (August 2011)    BETWEEN THE INDIVIDUAL AND THE TEAM
                                IN COLLABORATIVE DESIGN
Experiments with my team of students
Team Dynamics in Design Process-
(based on Tuckman Model-1965)




                                HOW DO I SCAFFOLD FOR
                                THEM TO DESIGN AS A TEAM?
                                Moving from individuals in a group
                                To designing as a collaborative team.
Tool & Techniques
used for creating team dialogue
                   WHAT IS HE SAYING?                     WHAT IS HE
    EMOTION                                               THINKING ?
                                                          I wonder whats
                   I wish I didn’t have to carry such a
                                                          the fastest way for
    LOST, SCARED   heavy bag
                                                          me to get to
                                                          class ?




                                                                                Bubble stickers to start the
                                                                                design process in establishing
                                                                                design space (constraints)


                                                                                  Online blogging as a technique
                                                                                  to evoke empathy for persona and
                                                                                  encourage team dialogue



MASTERS IN INTERACTION DESIGN                                           SCAFFOLDING INTERACTION DESIGN
Malmö University, Sweden                                                FOR YOUNG DESIGNERS
                                                                        WAYS OF BRIDGING COMMUNICATION
Thesis Project (August 2011)                                            BETWEEN THE INDIVIDUAL AND THE TEAM
                                                                        IN COLLABORATIVE DESIGN
Video of the Design Process
        http://vimeo.com/27962779




        Video of the Design Outcome (Scenario)
        http://vimeo.com/27735324




MASTERS IN INTERACTION DESIGN       SCAFFOLDING INTERACTION DESIGN
Malmö University, Sweden            FOR YOUNG DESIGNERS
                                    WAYS OF BRIDGING COMMUNICATION
Thesis Project (August 2011)        BETWEEN THE INDIVIDUAL AND THE TEAM
                                    IN COLLABORATIVE DESIGN
THESIS CONCLUSION
(knowledge contribution)
Interaction Design tools



            GENERIC
            Tools/Techniques
            ‱Adapted to the        SPECIFIC
            Design context         Tools / Techniques
                                   ‱ Context Specific
            eg                     ‱ Insightful for surfacing user needs
            User Interviews
            Personas,
            Cultural Probes,       Sympathy Tools                  Empathy Tools
            Scenarios,             Designed for                    Designed to
            Participatory Design   Team to Share opinions          ‘Experience’ design situation
                                    to establish the design        e.g Blogging to make explicit
                                   space                           needs of users
                                   e.g Bubble stickers




MASTERS IN INTERACTION DESIGN              SCAFFOLDING INTERACTION DESIGN
Malmö University, Sweden                   FOR YOUNG DESIGNERS
                                           WAYS OF BRIDGING COMMUNICATION
Thesis Project (August 2011)               BETWEEN THE INDIVIDUAL AND THE TEAM
                                           IN COLLABORATIVE DESIGN
THESIS CONCLUSION
(knowledge contribution about various roles

      HOW TO STAGE                                                                How to engage
        EMPHATIC                                                                   students with
   EXPERIENCES for the                                                         SYMPATHY TOOLS
    students to relate to                                                      for Design Dialogue
     the design context                                                           between team-
                                                                                     members




                                              STUDENT TEAM




MASTERS IN INTERACTION DESIGN            SCAFFOLDING INTERACTION DESIGN
Malmö University, Sweden                 FOR YOUNG DESIGNERS
                                         WAYS OF BRIDGING COMMUNICATION
Thesis Project (August 2011)             BETWEEN THE INDIVIDUAL AND THE TEAM
                                         IN COLLABORATIVE DESIGN
Video of the Design Process
        http://vimeo.com/27962779




        Video of the Design Outcome (Scenario)
        http://vimeo.com/27735324




MASTERS IN INTERACTION DESIGN       SCAFFOLDING INTERACTION DESIGN
Malmö University, Sweden            FOR YOUNG DESIGNERS
                                    WAYS OF BRIDGING COMMUNICATION
Thesis Project (August 2011)        BETWEEN THE INDIVIDUAL AND THE TEAM
                                    IN COLLABORATIVE DESIGN

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Deliverable final thesis presentation prem chandran

  • 1. SCAFFOLDING INTERACTION DESIGN FOR YOUNG DESIGNERS WAYS OF BRIDGING COMMUNICATION BETWEEN THE INDIVIDUAL AND THE TEAM IN COLLABORATIVE DESIGN MASTERS IN INTERACTION DESIGN Malmö University, Sweden Thesis Project (August 2011)
  • 2. For today I will
 ‱ My project motivation ‱ Problem Formulation ‱ Two Stages (individual and group) ‱ Design process ‱ My roles in the design process ‱ Experiments ‱ With my team of students ‱ Observations ‱ Design outcomes ‱ Thesis conclusions ‱ Future work ‱ Something to think about
. MASTERS IN INTERACTION DESIGN SCAFFOLDING INTERACTION DESIGN Malmö University, Sweden FOR YOUNG DESIGNERS WAYS OF BRIDGING COMMUNICATION Thesis Project (August 2011) BETWEEN THE INDIVIDUAL AND THE TEAM IN COLLABORATIVE DESIGN
  • 3. My project motivation Different Design methods unfold different outcomes DESIGN & TECHNOLOGY INTERACTION DESIGN -physical form and function -space and time -tactile, tangible -experience -solo designer -design teams MASTERS IN INTERACTION DESIGN SCAFFOLDING INTERACTION DESIGN Malmö University, Sweden FOR YOUNG DESIGNERS WAYS OF BRIDGING COMMUNICATION Thesis Project (August 2011) BETWEEN THE INDIVIDUAL AND THE TEAM IN COLLABORATIVE DESIGN
  • 4. PROBLEM FORMULATION STAGE 1 (from knowing) MASTERS IN INTERACTION DESIGN SCAFFOLDING INTERACTION DESIGN Malmö University, Sweden FOR YOUNG DESIGNERS WAYS OF BRIDGING COMMUNICATION Thesis Project (August 2011) BETWEEN THE INDIVIDUAL AND THE TEAM IN COLLABORATIVE DESIGN
  • 5. PROBLEM FORMULATION STAGE 1 (from knowing) STAGE 2 (to doing) MASTERS IN INTERACTION DESIGN SCAFFOLDING INTERACTION DESIGN Malmö University, Sweden FOR YOUNG DESIGNERS WAYS OF BRIDGING COMMUNICATION Thesis Project (August 2011) BETWEEN THE INDIVIDUAL AND THE TEAM IN COLLABORATIVE DESIGN
  • 6. DESIGN PROCESS EMPHATISE IDEATE EMPHATISE IDEATE DEFINE DEFINE PROTOTYPE PROTOTYPE TEST TEST DESIGN TEAM HOW DO I FACILITATE TRANSITIONS IN MODES WITH DESIGN MATERIALS? Flow in design mode thinking
  • 7. MY ROLE IN STAGING INTERACTION DESIGN STUDENT TEAM MASTERS IN INTERACTION DESIGN SCAFFOLDING INTERACTION DESIGN Malmö University, Sweden FOR YOUNG DESIGNERS WAYS OF BRIDGING COMMUNICATION Thesis Project (August 2011) BETWEEN THE INDIVIDUAL AND THE TEAM IN COLLABORATIVE DESIGN
  • 8. Experiments with my team of students Team Dynamics in Design Process- (based on Tuckman Model-1965) HOW DO I SCAFFOLD FOR THEM TO DESIGN AS A TEAM? Moving from individuals in a group To designing as a collaborative team.
  • 9. Tool & Techniques used for creating team dialogue WHAT IS HE SAYING? WHAT IS HE EMOTION THINKING ? I wonder whats I wish I didn’t have to carry such a the fastest way for LOST, SCARED heavy bag me to get to class ? Bubble stickers to start the design process in establishing design space (constraints) Online blogging as a technique to evoke empathy for persona and encourage team dialogue MASTERS IN INTERACTION DESIGN SCAFFOLDING INTERACTION DESIGN Malmö University, Sweden FOR YOUNG DESIGNERS WAYS OF BRIDGING COMMUNICATION Thesis Project (August 2011) BETWEEN THE INDIVIDUAL AND THE TEAM IN COLLABORATIVE DESIGN
  • 10. Video of the Design Process http://vimeo.com/27962779 Video of the Design Outcome (Scenario) http://vimeo.com/27735324 MASTERS IN INTERACTION DESIGN SCAFFOLDING INTERACTION DESIGN Malmö University, Sweden FOR YOUNG DESIGNERS WAYS OF BRIDGING COMMUNICATION Thesis Project (August 2011) BETWEEN THE INDIVIDUAL AND THE TEAM IN COLLABORATIVE DESIGN
  • 11. THESIS CONCLUSION (knowledge contribution) Interaction Design tools GENERIC Tools/Techniques ‱Adapted to the SPECIFIC Design context Tools / Techniques ‱ Context Specific eg ‱ Insightful for surfacing user needs User Interviews Personas, Cultural Probes, Sympathy Tools Empathy Tools Scenarios, Designed for Designed to Participatory Design Team to Share opinions ‘Experience’ design situation to establish the design e.g Blogging to make explicit space needs of users e.g Bubble stickers MASTERS IN INTERACTION DESIGN SCAFFOLDING INTERACTION DESIGN Malmö University, Sweden FOR YOUNG DESIGNERS WAYS OF BRIDGING COMMUNICATION Thesis Project (August 2011) BETWEEN THE INDIVIDUAL AND THE TEAM IN COLLABORATIVE DESIGN
  • 12. THESIS CONCLUSION (knowledge contribution about various roles HOW TO STAGE How to engage EMPHATIC students with EXPERIENCES for the SYMPATHY TOOLS students to relate to for Design Dialogue the design context between team- members STUDENT TEAM MASTERS IN INTERACTION DESIGN SCAFFOLDING INTERACTION DESIGN Malmö University, Sweden FOR YOUNG DESIGNERS WAYS OF BRIDGING COMMUNICATION Thesis Project (August 2011) BETWEEN THE INDIVIDUAL AND THE TEAM IN COLLABORATIVE DESIGN
  • 13. Video of the Design Process http://vimeo.com/27962779 Video of the Design Outcome (Scenario) http://vimeo.com/27735324 MASTERS IN INTERACTION DESIGN SCAFFOLDING INTERACTION DESIGN Malmö University, Sweden FOR YOUNG DESIGNERS WAYS OF BRIDGING COMMUNICATION Thesis Project (August 2011) BETWEEN THE INDIVIDUAL AND THE TEAM IN COLLABORATIVE DESIGN

Hinweis der Redaktion

  1. For my experiments with my team of students, I took them through several workshops to try and unravel the design space in a meaning way for them. It started with them conducting user interviews and blogging their expereinces living through the experiences of an online persona via facebook and then bodystorming with navigation devices to finally arrive at a concept that was tested with users within the school. The most insightful experiments was online persona blogging and bodystorming using navigation devices that led to the idea of the QR interactive aspect in the map that could be used with a mobile device.
  2. Here I highlight 2 important tools meaningful to the design process, the bubble stickers and online blogging. Both techniques were useful in giving the individual designers in the team a voice for an opinion they could share with others in the team. This was useful in surfacing the design constraints and user needs that could not be evoked by simply brainstorming.
  3. Now I’m going to show you the videos created by the students to explain the design process that they took and a scenario of use of the design outcome
  4. To summarise my findings from my thesis, I conclude it with my understanding of the qualities I’ve observed in the design tools we use in interaction design. There are generic tools and techniques which can be adapted to the design context. Then there are tools which are more meaningful and insightful which actually engages team members in a more meaningful and insightful form of design to surface user needs to the designers. These tools are context specific and operate in 2 varieties, Sympathy tools which help establish the design space such as the bubble stickers. Empathy tools which put designers in the shoes of the users they are designing for.
  5. Now I’m going to show you the videos created by the students to explain the design process that they took and a scenario of use of the design outcome