1. Curriculum vitae
PREETAM SINGH S/o Sh. RATAN SINGH
V.P.O – AURANGABAD
TEH: – HODAL
DIST:– PALWAL, 121105
Mob: - 09813111205, 09099939679 , 9215161777 (Whats App)
Email: - Preetam.chauhan2010@gmail.com
Skype Id :-preetam@singh.com
Apply for the postof: - Sr. TOLL Manager.
Summary
A enthusiastic and self driven professional with more than 12+ years of experience in the field of Operations,
corporate strategy/ strategic planning.
I am an excellent team player, hardworking and result oriented. I possess analytical and communication skills
with in-depth business understanding along with strong research skills. I have interacted with top management
to create and implement strategic solutions that meet company’s varied business needs.
Specialties :Toll Operations, Market Research and Analysis, Corporate Strategy Formulation and
Implementation, Budgeting ,P&L, Business Process Improvement, Business, Branding Strategy ,etc
STRENTHS:- Good and fast learner, hard & smart worker, logical approach in dealing situations and
sincere towards my responsibilities.
ACADMIC QUALIFICATION:-
 High School Passed from H.B.S.E., Bhiwani.
 10+2 passed from H.B.S.E., Bhiwani.
 Graduation passed from Sikkim Manipal University.
 Pursuing M.B.A. 2nd sum from M.D. University Rohtak.
TECHNICAL QUALIFICATION:-
 One Year diploma in Computer Application from Brilliant computer Education Institute.
 Windows 98, 2000 Professional, XP Professional, Windows 2000 Server, Windows Server 2003
enterprise edition.

2. EXEPERIENCE:-
 Worked with Skylark pvt.ltd as a Post Shift Incharge at Srinagar toll plaza in DGR
(Palwal) 2004 to 2005.
 Worked with Om Construction Pvt.ltd. Palwal as a Post Shift incharge 2006 to 2007.
 Worked with Sirius Informatics (I) Ltd. (working with NHAI Projects) As a Technician (Dasna Toll
Plaza, Mahuvan Toll Plaza, Maharajpur Toll Plaza, Anantram Toll Plaza) from April 2007 to 30
Nov 2010.
 Worked with MEP Infrastructure & Developers Pvt. Ltd. (Mumbai) As a Toll Supervisor in Odisha
projects (Manguli Toll Plaza, Panikoli Toll Plaza, Sergarh Toll Plaza) from 22 January 2011 to 12
April 2013.
 Worked with Konark Infrastructure Ltd. As a Shift Incharge in Odisha Project (Panikoli Toll
Plaza, Gaurapalli Toll Plaza, Baretha Toll Plaza, pundag toll plaza Ranchi Nh 33) from 20 April
2013 to 31 July 2014.
 Worked with Skylark securities pvt.ltd.as a post of A.p.m worked at km 42 toll plaza
maneshar gurgoan august 2014 to dec 2014.
 Worked with Kosher infrastructure pvt.ltd. As a post plaza manager at Vavdikhurd toll
plaza Godhra to Ahemdabad project(Gujarat) January 2015 to 15 may 2015.
 Working with Patel Infrastructure pvt.ltd.As a post Toll Manager Operation Palanpur to samakhiyali
(GUJARAT) OMT PROJECT 20 may 2015 to present date.
JOB RESPONSIBLITIES:-
a) Ensures proper toll collection processes are followed and toll is duly collected and submitted.
b) Manages the Toll Department including functional and organizational management of all staff forming
part of it
c) Prepares reports, analysis and forecasts of toll revenue for the Concessionaire and submits
recommendations to maximise returns in accordance with approved policies and procedures
d) Management of toll customer comments, complaints or suggestions
e) Management of the department staff
DETAIL OF TASKS:-
a) Organizes activities of the Toll and Customer Service Center Section to ensure effective implementation
of departmental plans, effective customer care and the achievement of objectives;

3. b) Establishes the Toll Department: finalization of Operational Manuals and job descriptions, development
of collection and banking procedures, statistical analysis, recruitment, finalization of agreements with
banks and fund transfer, participation in the commissioning of the facilities
c) Performs all activities related to management of staff including defining roles and responsibilities,
provides leadership, develops team work, setting goals, priorities, facilitating work, removing
barriers/resolving differences, counselling, appraising performance and training and developing staff;
d) Provides inputs and regular updates to the toll policy, including priority areas and objectives;
ADMINISTRATIVE TASKS:-
a) Reviews and approves projections for manpower requirements, manpower complements, and materials
consumptions, including requirements for regular part time staff and contractual workers;
b) Prepares, updates and is responsible for the budget of his Section and submits the same for approval;
c) Prepares regular and ad hoc management reports according to procedures;
d) Acts as the necessary communication line between the hierarchy and the other staff of the Section;
e) Checks and enforces all policies, particularly covering work attitude, attendance, dress code, grooming,
and personal appearance;
QUALITY CONTROL:-
f) Monitors the implementation of operating plans against forecasts, and prepares variance reports
accordingly;
g) Monitors compliance with procedures, and quality standards, and objectives;
h) Participates in the review and preparation of recommendations on improvements on facilities, work
methods, procedures, organization, working conditions, etc.
WORKING ENVIRONMENT:-
Normal office environment;On site toll plazas (i.e. in lanes, in toll booths, on the carriageway)
MEASURES OF PERFORMANCE:-
1. Assurance of minimal closure of operating lanes;
2. Minimal or no incidence of toll leakage;
3. Implementation of tollways level of service
4. Minimal or no run out of toll-related consumables, materials, supplies or spare parts;
JOB PROFILE:-
 Performance management skills.

4.  Team management skills.
 Business prospective & Planning
POSITIVE POINTS:-
 Maintaining cordial relationship among colleagues.
 To take responsibility and initiative.
 I have the ability to think logically and conceptually.
 I have good communication and presentation skill.
PERSONALINFORMATION;-
ADD: V.p.o. – Aurangabad, Tehsil- Hodal
Distt. Palwal, State-Haryana Pin.no.121105
DOB: 07/07/1987
Nationality: Indian
Sex: Male
Language: Hindi & English
Marital Status: Married
DECLARATION: - Here by, I declare that all of the above information are correct and best of my
knowledge in case of any information is proved to be wrong whole responsibility will be mine only.
DATE:
PLACE:
PREETAM SINGH.