The document provides tips for small businesses and nonprofits on boosting their marketing strategy with social media. It states that over half of small businesses and nonprofits need help with social media marketing. It then addresses common concerns about social media and outlines the top 6 social networks to use. The document recommends starting with Facebook, providing tips on creating a page and posting schedule. It also suggests using free and low-cost tools to plan and schedule posts and monitor conversations.
5. You are not alone
of small businesses
54% of nonprofits
57%
Source: Constant Contact Nonprofit
Pulse Survey
Source: Constant Contact Small
Business Survey
need help with social
media marketing.
need help with social
media marketing.
6. Concerns?
I’ll never have
millions of fans.
Social media looks
really interesting,
BUT…
I don’t know what to
say on social media.
Using new
marketing tools
sound great, BUT…
I’ll never have a
dedicated staff to do
it right.
Reading what’s
being said sounds
useful, BUT…
I just don’t have the
time to stay current.
I hear about new
tools and networks
every day, BUT…
7. Social Media
Then vs. now
source: Constant Contact Small Businesses Then & Now study
10%
2008
% of small businesses using social media marketing
8. Social Media
Then vs. now
source: Constant Contact Small Businesses Then & Now study
87%
2013
% of small businesses using social media marketing
9. Why use social media? | Top 5 social networks |
What do I say? | Get started today
10. Why use social media?
Your competitors are social
Nonprofit
93%
Source: Nonprofit Social
Networking Benchmark Report
86%
B2C
Source: Uberflip
87%
B2B
Source: Clearpoint Agency
11.
12. Why use social media?
It influences decisions
55%
Source: Fedelta
share purchases
on social networks
68%
Source: MDG Advertising
learn more about
a charity if they
see a friend
posting about it
74%
rely on social
networks to guide
purchase
decisions
Source: Fedelta
13. Why use social media?
Engagement is the new word of mouth
14. Why use social media? | Top 5 social networks |
What do I say?| Get started today
15.
16. Top 6 social networks
Which social media?
The top networks
Facebook
Pinterest
TwitterLinkedIn
Google+Instagram
17. Top 6 social networks
Facebook
All
Primary Audience
Useful, interesting, informative
content
Looking For
Sharing text, photos, videos and
reaching a large audience
Best For
B2B, B2C, nonprofit
Used By
19. Top 6 social networks
Linkedin
Business
Primary Audience
Industry news, tips, solutions
Looking For
Sharing thought leadership
Best For
Mostly B2B
Used By
20. Top 6 social networks
Twitter
Young adults
Primary Audience
News, brand updates, trends
Looking For
Sharing news, and original and
curated content
Best For
B2C, nonprofit
Used By
21.
22. Top 6 social networks
Pinterest
Women, foodies, crafters
Primary Audience
Photos, videos, products, tips
Looking For
Sharing visual content for products,
how-to, e-books
Best For
B2C
Used By
23. Top 6 social networks
Instagram
Young Adults
Primary Audience
Photos of People & Products
Looking For
Sharing visual content for products,
adding links to website, blog
Best For
B2C
Used By
24. Top 6 social networks
Google+
Men, students, software developers
Primary Audience
Links, photos, video, news, blog
posts
Looking For
Increasing your search ability and
expertise
Best For
B2B, B2C, nonprofit
Used By
25. Why use social media? | Top 5 social networks |
What do I say? | Get started today
26. What do I say?
What do I say?
Get likes, shares,
comments
Entertain, invite conversation, ask
questions, images & video
50%
Be useful & informative
Industry info, hints + tips,
curate content
30%
About your business
Calls to action, not “buy now” 20%
27.
28.
29.
30. Why use social media? | Top 5 social networks |
What do I say? | Get started today
32. Get started today
Tip 1:
Page vs. profile
Facebook.com/pages/
create
Fill out info
Add logo and cover
photo
Create your page
33.
34. Get started today
Tip 2:
Email marketing
In your store/office
Website
Events
Business cards
Tell people
you’re there!
35. Get started today
Tip 3:
50% 30% 20% rule
Use the 3 questions
Ask your audience
Start posting
36. One week of Facebook posts
Friday
Time: noon
Fun fact!
Monday
Time: morning
Monday
motivation
quote
Tuesday
Time: noon
Did you
know?
OR
Check out
these tips
Wednesday
Time: morning
Fill in the
blank
Thursday
Time: afternoon
Having a
sale this
weekend!
37. Save Time with Simple Tools
Free and Low-Cost Tools can help
Plan and schedule posts
Monitor what others are saying
38. Summary
Decide which Social Sites are right for you
Just beginning? Start with Facebook
Schedule out your posts, plan weekly
3-5 times a week
Make it easy for people to find & friend you