1. CURRICULUM VITAE
A.V. Praveen Kumar
Mobile: +919700883157 E-mail: avp.0118@gmail.com
CareerSummary
Seeking a challenging career with a progressive organization, which will utilize
my skills, abilities and education in system and networking, provides an articulate
environment to initiate, improvise and execute while offering opportunities to grow.
Areas of Expertise
System Administration / Desktop Support Engineer [L1, L2 Support]
Platform
 Microsoft
Skill Summary
 Excellent communication skills
 Ability to work as a team player
 In-depth to Knowledge of Windows Active Directory
 Able to work independently and pressure also
ProfessionalExperience
Title and Work Location Company Duration
Network Desktop Support
Engineer
Turbonet Systems
PVT LTD
1st
August 2014 to
Till Date
Windows and Desktop
Support Engineer
Allied Digital IT Services
LTD., Hyderabad
1st
April 2013 to Till
Date
Customer Desktop
Support Engineer
Pride IT Services,
Hyderabad
May 2012 to January
2013
TechnicalSkillSet
 Excellent acknowledge of Assembling & Trouble shooting any system

2.  Excellent acknowledge of installation Any Microsoft Operating system &Any
Software
 Monitoring connectivity and maintenance.
 Working with various topologies
 Troubleshooting the problems
 Creating a proper documentation for the troubleshooting and closing the case

Education
Education/Degree University/College Degree Score
B Tech (IT) in 2011 Murthy Institute of Technology
& science(JNTU)-Hyderabad
59%
INTER-MPC Wesley Junior College,
Hyderabad
51%
ProfessionalExperience Profile
Organization : Turbonet Systems PVT LTD
Role : Offsite System administrative Network Desktop Support
Engineer L1 & L2
Handled projects
DMART PROJECT
 Giving It support to all 10 Dmart’s in Hyderabad Warangal & Kakinada
 Working on remedy ticketing tool system
 Closing the tickets which are assigned to me without breaching SLA
 Trouble shooting mainly on cash drawyers, Bill printers & Bed Scanners
 Handling and repairing Posiflex Bed scanners & Bixolon Srp Printers
 Trouble shooting on system related issues like hardware& software
 Maintaining total 30 servers in all Dmart’s
 Upgrading the servers from 2003 to 2008 r2 standard version
 Shutdown of the servers for ups maintaince activity
 Creating the stock take servers which are used for inventory checking all the
Dmart’s
 Creating the domain users according to respective Dmart’s
 Trouble shooting on HP printers, check printer etc.
 Installation of ADC, PDC.R-SOFT servers…
 Installing Various Software’s for user desktop based on requirement.
 Antivirus installation and updates (Symantec)
 Configuration and Troubleshooting Microsoft Outlook 2007 & 2010

3.  Cat -6 cable crimping to RJ-45 Connector
 Collecting all IT assets details in ALL DMARTS
ProfessionalPrevious Experience Profile
Organization : Allied Digital IT Services LTD., Hyderabad
Role : Windows and Desktop Support L1 Engineer
DMARTPROJECT:
 Giving It support to all 10 Dmart’s in Hyderabad Region
 Working on remedy ticketing tool system
 Closing the tickets which are assigned to me without breaching SLA
 Trouble shooting on system related issues like hardware& software
 Maintaining total 30 servers in all Dmart’s
 Upgrading the servers from 2003 to 2008 r2 standard version
 Shutdown of the servers for ups maintaince activity
 Creating the stock take servers which are used for inventory checking all the
Dmart’s
 Creating the domain users according to respective Dmart’s
 Trouble shooting on bed scanners, billing printers, barcode printers,hp printers,
check printer etc.
 Installation of ADC, PDC.R-SOFT servers…
 Installing Various Software’s for user desktop based on requirement.
 Antivirus installation and updates (Symantec)
 Configuration and Troubleshooting Microsoft Outlook 2007 & 2010
 Handled different sites like Mobile stores, Emami Products, IDBI Bank
 Did Trouble shooting & gave onsite support for this sites
ProfessionalPrevious Experience Profile
Organization : Pride IT Services, Hyderabad
Role : Offsite –Technical Support Engineer
 Installation and Trouble Shooting of LAN, Hardware Devices for Computers and
other peripheral devices.
 OS Installing and troubleshooting win XP/ Win7 & Windows 2003/2008 Server
 Installing Various Software’s for user desktop
 Antivirus installation and updates (Symantec)
 Solving problems of customers relating to Desktop computers, Peripherals.

4.  Configuring, Maintenance & Troubleshooting Network Printers
 Maintaining Software and Hardware inventory records.
Outlook in life:
“Once a goal is set in my life I see that I offer my very best time, commitment &
dedication towards it. I give preference to taking responsibility and ownership in ensuring
to be the achiever”.
PersonalDetails:
 Father’s Name : A.L. Vijay Kumar
 Date-Of-Birth : 18th Jan 1988
 Marital Status : Married
 Nationality : Indian
Declaration:
I hereby declare that the above mentioned information is true and the best of my
Knowledge
Place: Hyderabad. Yours Truly,
Date: