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SupportBee's Echelon Pitch
1.
Prateek Dayal
Co-founder/CEO prateek@supportbee.com http://supportbee.com
2.
A Simple &
Snappy Help Desk Software that doesn’t kill your company’s Human Face
3.
Targeted at SMEs
that outgrow Gmail for their Customer Support needs but don’t want a complicated and bloated software
4.
5.
6.
A Snappy Single
Page Web App backed by a powerful and usable API
7.
The API can
be used to
8.
The API can
be used to • Route tickets based on customer info
9.
The API can
be used to • Route tickets based on customer info • Send notifications to Campfire/SMS etc
10.
The API can
be used to • Route tickets based on customer info • Send notifications to Campfire/SMS etc • Build custom analytics
11.
Pricing based on
volume of tickets and not number of logins
12.
We really love
SupportBee. Even support agents that are not tech savvy at all are finding it easy to use
13.
We love using
SupportBee. The only program that has the right balance of features and simplicity
14.
15.
Roadmap
16.
Roadmap • Charge Beta
Customers
17.
Roadmap • Charge Beta
Customers • Public Launch
18.
Roadmap • Charge Beta
Customers • Public Launch • Launch the App platform
19.
Roadmap • Charge Beta
Customers • Public Launch • Launch the App platform • Enjoy the new wealth
20.
Team • Prateek Dayal
(Co-founder/CEO) • Nithya Rajaram (Co-founder/Customer Support/Community) • Avinasha Shastry (Hacker)
21.
Team...
22.
Team... • Bootstrapped Muziboo
to over half a million users
23.
Team... • Bootstrapped Muziboo
to over half a million users • and profitability!
24.
Team... • Bootstrapped Muziboo
to over half a million users • and profitability! • Contribute to open source...
25.
Team... • Bootstrapped Muziboo
to over half a million users • and profitability! • Contribute to open source... • and startup community (hackerstreet.in/ OCC Santiago etc)
26.
http://supportbee.com http://blog.supportbee.com http://developer.supportbee.com
Questions?
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