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National Thank Your Customers Week: 5 ways to show gratitude
1. National Thank Your Customers Week: 5 ways to show gratitude
Image source: deluxe.com
Have you missed the opportunity to thank your customers during thanksgiving? Though
thanking your customers should never be occasion specific, we thought this could be a good
opportunity to convey a heartfelt thank you to your valued customers.
Research shows that customers are likely to spend more if they are thanked on a regular
basis. Here are few proven ways to show gratitude to your customers this new year’s:
1. Take it personally
Don’t hesitate to connect with your customers on a personal level. It doesn’t mean you to
have to know where they are spending their next holidays at, but simply a call on their
birthdays or anniversaries or any special occasion to convey a thank you message would be
nice.
2. Connect on social media
Connecting with customers on the social media sphere can be very rewarding. There always
will be a lot of customers and patrons who show their loyalty to you via social media. Spot
2. them, connect with them and reward them online. For e.g. – take their permission to use
their image and tag them to give out a thank you post.
3. A freebie always work
Take time to craft a nice gift and send them to your valued customer with a personalized
note. Select a gift which has utility, try to identify what your customer would prefer. Wait till
you get a call back from your customer all delighted and feeling good about the freebie
received.
4. Mail a hand written note
The old ways never fail to charm customers. Write down a hand written letter and mail it
the traditional way. You can use a vintage look to make things more appealing. Get a nice
vintage cover, use yellow pages and write with ink. You may want to mail a fresh bouquet of
lilies along with the letter.
5. Hold an event and invite them over
Organize an event especially for the customers you want to thank. Create an agenda,
arrange a buffet, score promotional goodie bags, etc. Invite customers over and tell them
how much thankful you are. Click loads of pictures and later send them the framed ones.
Whatever you do make sure you do it with authenticity. People are not fools, a fake thank
you will always be noticed. Do it, if it only comes from the heart. Don’t attempt to thank
everyone at the same time, you can’t make everyone feel special at the same time. Try and
make it significant for a few and go all out.
By ArtworkServicesUSA
