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Pramesh Vaidya
CSM, CSPO, CSP, SAFe Agilist, Deputy Director LogPoint
pramesh.vaidya@gmail.com
Empowering Teams & Self Organization
70
Self Organization
Agile software development works because of self-organizing
teams
Process where a structure or pattern appears in a system
without a central authority or external element imposing it
through planning1
1 http://www.mgt30.com/self-organization/
But HOW do we grow a valuable self-organizing system?
Well, NOT by putting a control center on top of a living system
Control from the bottom up:
In a complex system, everything happens at
once, and problems ignore any central
authority. Therefore, overall governance must
be spread among all the parts.
Distributed Control
Kelly, Kevin. Out of Control. Boston: Addison-Wesley, 1994, page 469
Empowerment is implementing distributed control by delegating
authority
Empowerment
70
70
70
70
70
Assignment of authority and responsibility to another person
(normally from a manager to a subordinate) to carry out specific
activities
Delegation
- http://en.wikipedia.org/wiki/Delegation
Self Organization
Distributed Control
Empowering Teams
Delegate
Self Organization Loop
Different levels of delegation
Help managers to gradually transfer responsibility to a team
Manager can learn to trust a team, and the team learns to
deal with the additional responsibility
Manager assigns more power to the team without totally
renouncing his involvement
Major step towards self-organizing teams
Techniques for delegation
RACI Matrix
C
DACI MatrixCLAM Approach
Delegation Poker
Delegation Poker: Preparation
Each team plays this game differently
Start by making a list of pre-defined cases or situations in
which you want to create a delegation policy
Team members should be organized in groups of three to
seven people
Each teammate gets a set of cards numbered 1 through 7,
signifying the Seven Levels of Delegation
Delegation Poker: Process
One person picks out a situation to read aloud
Each player chooses one of the seven delegation cards
privately, reflecting on how she would delegate the decision
When all players have decided, they reveal their selected
cards
People with the highest and the lowest cards explain the
reasoning behind their choices
Create a Delegation Board to show the results of the
consensus
Delegation Board
Examples: Key Decision Areas
Leave Approval Core working Hours and Holidays
Project Management Framework
Coding Convention & Tool Selection
Relocate to other office building
Team events planning and budgets
Recruitment
Salary Review
Sprint length and deliverable
Vacation Days
Choose logo for business
Replace waterfall with Scrum
Select new team member
Workshop: Delegation Poker Story
Imagine forming a new Agile Team among yourselves of 3 - 9
Within the team identify one Manager and Facilitator
Identify Key Decision Areas where no clear responsibilities are
defined between two entities
Each participant receives a deck of cards: In our case our
fingers J
Workshop: Process
The facilitator names the topic
Each participant think on your own of the level of delegation
you feel is appropriate.
If everyone is ready, the facilitator asks to reveal their decision
People with the highest and lowest value share their decision
with the others
There will be a time-boxed discussion
Workshop: Process
A new voting will take place, in which the results should be
more equal
Participants then decide on one level of delegation
Discussion that leads to a mutual understanding is the most
important part here
Make the results publicly available by drawing a Delegation
board on a flip chart and sharing your experience with other
participants
Workshop: Timings
Total Time: 35 mins (Game Play) + 15 mins (Experience Sharing)
Group formation; Manger and Facilitator Identification; Delegation Board
template preparation, Key Decision Area Identification (3 – 5): 10 mins
Game Play including preparation for experience sharing: 25 mins
Experience sharing: 3 mins each team (Total time of all teams: 15 mins)
Learning Summary
Delegation is not a binary thing. Plenty of “shades of gray”
Delegation is a step-by-step process. Hand over accountability
to other people, in a controlled and gradual way
Delegation is context-dependent
It is not a one time activity. Review the delegation matrix as
the team matures
Thank You
• https://management30.com/product/delegation-poker/
• https://management30.com/practice/delegation-board/
• https://vividbreeze.com/delegation-poker/
• https://de.slideshare.net/jurgenappelo/agile-management-authority-delegation
• https://hackernoon.com/who-really-decides-how-to-play-delegation-poker-d11544ceb7d9
• https://medium.com/seek-blog/how-to-empower-your-team-with-delegation-poker-810bf8ea7ba5
• https://medium.com/@jurgenappelo/the-7-levels-of-delegation-672ec2a48103
• https://dzone.com/articles/delegation-poker-game
• https://harrynieboer.com/wp-content/uploads/2017/02/Management-3.0-Games-WoMiWoWoMiWo-
Management-3.0-games-2-Delegation-Poker.pdf
• https://www.toolshero.com/project-management/raci-matrix/
• https://www.linkedin.com/pulse/problem-raci-ray-sheen/
References

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Empowering Teams & Self Organization

  • 1. Pramesh Vaidya CSM, CSPO, CSP, SAFe Agilist, Deputy Director LogPoint pramesh.vaidya@gmail.com Empowering Teams & Self Organization
  • 2. 70 Self Organization Agile software development works because of self-organizing teams Process where a structure or pattern appears in a system without a central authority or external element imposing it through planning1 1 http://www.mgt30.com/self-organization/
  • 3. But HOW do we grow a valuable self-organizing system?
  • 4. Well, NOT by putting a control center on top of a living system
  • 5. Control from the bottom up: In a complex system, everything happens at once, and problems ignore any central authority. Therefore, overall governance must be spread among all the parts. Distributed Control Kelly, Kevin. Out of Control. Boston: Addison-Wesley, 1994, page 469
  • 6. Empowerment is implementing distributed control by delegating authority Empowerment 70 70 70 70 70
  • 7. Assignment of authority and responsibility to another person (normally from a manager to a subordinate) to carry out specific activities Delegation - http://en.wikipedia.org/wiki/Delegation
  • 8. Self Organization Distributed Control Empowering Teams Delegate Self Organization Loop
  • 9. Different levels of delegation Help managers to gradually transfer responsibility to a team Manager can learn to trust a team, and the team learns to deal with the additional responsibility Manager assigns more power to the team without totally renouncing his involvement Major step towards self-organizing teams
  • 10. Techniques for delegation RACI Matrix C DACI MatrixCLAM Approach
  • 12. Delegation Poker: Preparation Each team plays this game differently Start by making a list of pre-defined cases or situations in which you want to create a delegation policy Team members should be organized in groups of three to seven people Each teammate gets a set of cards numbered 1 through 7, signifying the Seven Levels of Delegation
  • 13. Delegation Poker: Process One person picks out a situation to read aloud Each player chooses one of the seven delegation cards privately, reflecting on how she would delegate the decision When all players have decided, they reveal their selected cards People with the highest and the lowest cards explain the reasoning behind their choices Create a Delegation Board to show the results of the consensus
  • 15. Examples: Key Decision Areas Leave Approval Core working Hours and Holidays Project Management Framework Coding Convention & Tool Selection Relocate to other office building Team events planning and budgets Recruitment Salary Review Sprint length and deliverable Vacation Days Choose logo for business Replace waterfall with Scrum Select new team member
  • 16. Workshop: Delegation Poker Story Imagine forming a new Agile Team among yourselves of 3 - 9 Within the team identify one Manager and Facilitator Identify Key Decision Areas where no clear responsibilities are defined between two entities Each participant receives a deck of cards: In our case our fingers J
  • 17. Workshop: Process The facilitator names the topic Each participant think on your own of the level of delegation you feel is appropriate. If everyone is ready, the facilitator asks to reveal their decision People with the highest and lowest value share their decision with the others There will be a time-boxed discussion
  • 18. Workshop: Process A new voting will take place, in which the results should be more equal Participants then decide on one level of delegation Discussion that leads to a mutual understanding is the most important part here Make the results publicly available by drawing a Delegation board on a flip chart and sharing your experience with other participants
  • 19. Workshop: Timings Total Time: 35 mins (Game Play) + 15 mins (Experience Sharing) Group formation; Manger and Facilitator Identification; Delegation Board template preparation, Key Decision Area Identification (3 – 5): 10 mins Game Play including preparation for experience sharing: 25 mins Experience sharing: 3 mins each team (Total time of all teams: 15 mins)
  • 20. Learning Summary Delegation is not a binary thing. Plenty of “shades of gray” Delegation is a step-by-step process. Hand over accountability to other people, in a controlled and gradual way Delegation is context-dependent It is not a one time activity. Review the delegation matrix as the team matures
  • 22. • https://management30.com/product/delegation-poker/ • https://management30.com/practice/delegation-board/ • https://vividbreeze.com/delegation-poker/ • https://de.slideshare.net/jurgenappelo/agile-management-authority-delegation • https://hackernoon.com/who-really-decides-how-to-play-delegation-poker-d11544ceb7d9 • https://medium.com/seek-blog/how-to-empower-your-team-with-delegation-poker-810bf8ea7ba5 • https://medium.com/@jurgenappelo/the-7-levels-of-delegation-672ec2a48103 • https://dzone.com/articles/delegation-poker-game • https://harrynieboer.com/wp-content/uploads/2017/02/Management-3.0-Games-WoMiWoWoMiWo- Management-3.0-games-2-Delegation-Poker.pdf • https://www.toolshero.com/project-management/raci-matrix/ • https://www.linkedin.com/pulse/problem-raci-ray-sheen/ References