IT management involves overseeing all aspects of a company's information technology according to its needs, including managing human resources, organizational data, physical infrastructure, and application portfolio. Effective IT management must address challenges such as rapid technological change, expanding data and applications, and external disruptions. It also requires developing specialized training, improving infrastructure security and access, knowing what software is owned and its effectiveness, and establishing systems for change management, ethics, outsourcing, global deployment, and performance measurement.

1. Managing Information
Technology

2. Information
Technology ?
Name of technique which is
used for handling and providing
the information

3. Information technology
management
IT management is the discipline whereby all
of the information technology resources of a
firm are managed in accordance with its needs
and priorities.

4. CHALLENGES…
 Rapid technological change
 Exploding applications and data
 Frequent External Shocks

5. MANAGING THE ASSETS IN AN
IS ORGANIZATON
IS leadership must manage these organizational
assets:
 Human Resources
 Organizational data
 Physical Infrastructure
 Application Portfolio

6. Developing Human Resource
Provide specialized IT training for IS
professionals and others

7. Improving the physical infrastructure
Infrastructure management issues addressed here are:
1. Location
2. The workstation
3. Supported operating systems
4. Redundancy
5. Supported communications p
6. Bandwidth
7. Security versus ease of access
8. Access to external data services

8. Managing the application portfolio
• Most companies cannot operate without
software applications – they are critical assets
• Just as physical infrastructure, software
portfolio needs managed as an asset

9. Managing the application portfolio
A company must know:
What software it owns
Where it is located
What it does
 How effective it is
What condition it is in

10. INFORMATION TECHNOLOGY
MANAGEMENT SYSTEM
ISSUES
1. Developing effective change management system
2. Ethical use of IT
3. Determining an outsourcing strategy
4. Deploying global information systems
5. Ensuring regular performance measurement