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http://www.youtube.com/watch?v=45Z-GevoYB8
The Most Asked Questions
1. What are the business objectives? (e.g. increase market share)
2. What are the communications objectives? (e.g. increase brand awareness)
3. What are the campaign objectives? (e.g. education, CRM)
4. What is the role of mobile in this campaign?
5. What is the creative idea? Are there limitations?
6. Who is the campaign aimed at? (e.g. demographics, socio-demographics, values)
7. Which territories is this for?
8. What is the overall budget for this campaign?
9. What is the budget allocated for mobile? (e.g. development and media)
10. When will the campaign be live?
11. When will it end?
12. Is there a copy deadline for creative?
The Process for Mobile Marketing
Campaign is simple


 Marketing Challenge

     The Idea

          The Experience Journey
Marketing Challenge
Assets Vs Media
Target Audience
Mapping
Targeting Options On Ad Networks
Use a Consumer Usage Mapping Chart




                 This allows you to know exactly what your
                 consumer is doing & how much of what aspect of
                 mobile is being consumed.
The Idea
The Experience
Journey
The Idea will Ride on…
Based on what The ‘Business Challenge’ is
The Experience Journey Can be Build
Here is another successful example
Quickbeds.com




http://www.youtube.com/watch?v=drQ8LwQ4fN4&feature=player_embedded
Let’s Look at experiences in Ads




http://www.smorgasbord.nu/mma/2012/wwf/earth-hour-rich-media-banner/
High End Integration
Chevy Game Time




http://www.youtube.com/watch?v=mHrW0owZPFw
Unilever Case Study
http://mashable.com/2012/06/06/mobile-site-mobile-app-infographic/
App or Not to App

                           App                                 No App

Have sufficient long term content plan           Do not have sufficient content

Achieves a business goal                         Business goal is short term / tactical

Have IT staff to support long term development   Do have budgets to support long term

Want to access device level features             Just want to be present on mobile devices
Design for Use

                 One Eye




                  One Thumb
Fat Fingers (& Thumbs)

                                           Recommended Target Areas by
                                           Manufacturers




                                             28 Pixels   34 Pixels 44 pixels
       57 Pixels               72 Pixels
                   Average Digit Sizes


Source: MIT - Touch Lab 2003
Responsive Design
Important to choose
 between static sites vs
responsive design. As it
    will impact your
   technology costs.
Making a Mobile Site
Making a Mobile Site (2)
Basic Landing Pages Can be Made
Measurement
Set Clear Expectations from Performance
Google Analytics for APPs
Evaluating Rich Media Campaigns

OS Performance         Impressions   Clicks   Ad CTR   Total Page Views          25,421
Android                  6,161,183   41,986   0.68%    Unique Page Views         18,774
iOS                      4,003,315   21,320   0.53%    Average Time Spent        0:04:41
Total                   10,164,498   63,306   0.62%                     Events                                0   500   1000   1500
                                                       Game: Start Game          1,390
                                                                                           Game: Start Game
Operator Performance   Impressions   Clicks   Ad CTR   Game: Q1                   904
                                                       Game: Q2                   451             Game: Q1
MobileOne SG             1,800,987   11,530   0.64%
                                                       Game: Q3                   408
SingTel SG                520,543     1,258   0.24%                                               Game: Q2
                                                       Game: Q4                   398
StarHub SG               2,789,738   18,539   0.66%
                                                       Game: Q5                   386             Game: Q3
WiFi                     5,053,230   31,979   0.63%    Game: Replay               155
Total                   10,164,498   63,306   0.62%    Link: Sample Product        16             Game: Q4

                                                       Link: Go to final page      31             Game: Q5
Ad Size Performance    Impressions   Clicks   Ad CTR   Link: FB Share              4
300*250                    54,052     513     0.95%    Link: Twitter Share         4          Game: Replay
320*48                   3,663,456   17,440   0.48%    Link: Go To Website        229
320*50                   6,446,990   45,353   0.70%    Grand Total               4,376
Total                   10,164,498   63,306   0.62%    Engagement Level          17%
Measuring Success
                            Going back to what you set to achieve

     Business Metrics                        Media Metrics

    Sales / Registrations                        Clicks

      App Downloads                   Dwell Time / Engagement Rate

    Coupon Redemption                        Social Shares

        Brand Uplift                          Time Spent
Mobile Needs to integrated part of
the marketing challenge

We must identify what role Mobile
will play in our marketing mix

Measure & track success to
business.
Thank You

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Mobile marketing part 2

  • 2. The Most Asked Questions 1. What are the business objectives? (e.g. increase market share) 2. What are the communications objectives? (e.g. increase brand awareness) 3. What are the campaign objectives? (e.g. education, CRM) 4. What is the role of mobile in this campaign? 5. What is the creative idea? Are there limitations? 6. Who is the campaign aimed at? (e.g. demographics, socio-demographics, values) 7. Which territories is this for? 8. What is the overall budget for this campaign? 9. What is the budget allocated for mobile? (e.g. development and media) 10. When will the campaign be live? 11. When will it end? 12. Is there a copy deadline for creative?
  • 3. The Process for Mobile Marketing Campaign is simple Marketing Challenge The Idea The Experience Journey
  • 7. Targeting Options On Ad Networks
  • 8. Use a Consumer Usage Mapping Chart This allows you to know exactly what your consumer is doing & how much of what aspect of mobile is being consumed.
  • 11. The Idea will Ride on…
  • 12. Based on what The ‘Business Challenge’ is The Experience Journey Can be Build
  • 13. Here is another successful example Quickbeds.com http://www.youtube.com/watch?v=drQ8LwQ4fN4&feature=player_embedded
  • 14. Let’s Look at experiences in Ads http://www.smorgasbord.nu/mma/2012/wwf/earth-hour-rich-media-banner/
  • 15. High End Integration Chevy Game Time http://www.youtube.com/watch?v=mHrW0owZPFw
  • 17.
  • 18.
  • 20. App or Not to App App No App Have sufficient long term content plan Do not have sufficient content Achieves a business goal Business goal is short term / tactical Have IT staff to support long term development Do have budgets to support long term Want to access device level features Just want to be present on mobile devices
  • 21. Design for Use One Eye One Thumb
  • 22. Fat Fingers (& Thumbs) Recommended Target Areas by Manufacturers 28 Pixels 34 Pixels 44 pixels 57 Pixels 72 Pixels Average Digit Sizes Source: MIT - Touch Lab 2003
  • 23.
  • 25. Important to choose between static sites vs responsive design. As it will impact your technology costs.
  • 27. Making a Mobile Site (2)
  • 28. Basic Landing Pages Can be Made
  • 30. Set Clear Expectations from Performance
  • 31.
  • 33.
  • 34. Evaluating Rich Media Campaigns OS Performance Impressions Clicks Ad CTR Total Page Views 25,421 Android 6,161,183 41,986 0.68% Unique Page Views 18,774 iOS 4,003,315 21,320 0.53% Average Time Spent 0:04:41 Total 10,164,498 63,306 0.62% Events 0 500 1000 1500 Game: Start Game 1,390 Game: Start Game Operator Performance Impressions Clicks Ad CTR Game: Q1 904 Game: Q2 451 Game: Q1 MobileOne SG 1,800,987 11,530 0.64% Game: Q3 408 SingTel SG 520,543 1,258 0.24% Game: Q2 Game: Q4 398 StarHub SG 2,789,738 18,539 0.66% Game: Q5 386 Game: Q3 WiFi 5,053,230 31,979 0.63% Game: Replay 155 Total 10,164,498 63,306 0.62% Link: Sample Product 16 Game: Q4 Link: Go to final page 31 Game: Q5 Ad Size Performance Impressions Clicks Ad CTR Link: FB Share 4 300*250 54,052 513 0.95% Link: Twitter Share 4 Game: Replay 320*48 3,663,456 17,440 0.48% Link: Go To Website 229 320*50 6,446,990 45,353 0.70% Grand Total 4,376 Total 10,164,498 63,306 0.62% Engagement Level 17%
  • 35. Measuring Success Going back to what you set to achieve Business Metrics Media Metrics Sales / Registrations Clicks App Downloads Dwell Time / Engagement Rate Coupon Redemption Social Shares Brand Uplift Time Spent
  • 36.
  • 37. Mobile Needs to integrated part of the marketing challenge We must identify what role Mobile will play in our marketing mix Measure & track success to business.