The "Platinum Rule" for interviewing is to do unto others as they would have you do unto them. To apply this rule, one should discover their own communication style, quickly recognize others' styles, and modify their communication to adapt to the other person's style. The document describes four communication styles - Driver, Expressive, Amiable, and Analytical - that are determined based on a person's level of assertiveness and responsiveness.
2. “Platinum Rule”
What is it
“Do unto others as they would
have you do unto them”.
3. “Platinum Rule”
• Three things to know to use it
1. Your own way of communications
2. Quickly recognizing others’ way of
communication
3. How to modify your own communications to
adapt to others communications
4. Discover Your
Communication Style
• This brief assay will help you determine
your most comfortable way of
communicating
5. How the 4 styles are derived
• Assertiveness • Responsiveness
– A measure of the degree – A measure of the degree to
to which a person which a person responds to
influences other people by other people’s comments.
what he or she says. At At one end of the axis is
one end of the axis is Tell Control Responsive: these
Assertive: these people tell people use factual, precise
what they think. At the words, their body language
other end is Ask Assertive: is reserved and their facial
these people ask others’ expressions stay the same
thoughts before telling their no matter the topic. At the
own thoughts. other end is Emote
Responsive: these people
convey what they think with
facial expressions, colorful
words with lots of
adjectives and very open
body language.
7. Driver Attributes
• Focus on one thing at a time
and talk about one point at a
time
• Make use of
schedules, agendas, “to-do”
lists
• Thinks in the immediate
present
• Uses primarily nouns & verbs
• Can appear rude, hard, cold
• Rarely speaks about personal
things
8. Expressive Attributes
• Jump from thought to
thought
• Appears to never finish
anything or any topic
• Uses lots of adjectives &
adverbs
• Makes wide arm
movements
• Welcomes your
participation in their
thinking & problem-
solving process
9. Amiable Attributes
• Uses descriptive
sentences
• Speaks very calmly &
slowly
• Asks lots of questions
about what other people
think or how they did
things
• Takes a long time to
make decisions
• Faces of amiables are
very expressive
• Has a hard time saying
no
10. Analytical Attributes
• Uses precise, specific words
and facts, figures, reason &
logic
• Likes lots of information
• Wants to make a perfect
decision
• Has a hard time with things
that are new or changes
• Asks for lots of information
• Rarely speaks about personal
matters
• Speaks deliberately, obviously
choosing their words carefully
• Appears calm in any interview
• Rarely shows outward
enthusiasm
11. Recognizing Styles
• Can you recognize which
communication style is being
used from these phrases we’ve all
heard before.
