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Leadership in Turbulent
  Times – Surfing the
   waves of change
      Kersten England
Chief Executive, City of York
          Council
A bit about me
• Chief Executive of City of York Council
• Background in
   • equalities, organisational development
   • communities
   • central/ local Government
•Belief in agency of individuals and
communities
•Necessity of respect and collaboration
Our Context –
                Paradigm Shift


   From
paternalistic
    and
‘benevolent’                     To catalyst
                                    and
                                 facilitator
Two Overriding Priorities
•City of Enterprise
•Resilient, capable communities

     ….And for the Organisation
  •Innovative
  •Entrepreneurial
  •Resident focussed
Organisational Development Agenda
•Structural change

•Investment in
leadership

•Mature,
professional
relationships
Organisational Development Agenda

•Investment in
communication

•Recognising and celebrating
contributions and excellence

•Crowd-sourcing ideas
Utilising talent
•Talented individuals in non-work
life

•Hierarchy and schemes of
delegation unhelpful

•Proceed until
 apprehended
First Fruits
•Co-producing the future –
developing a co-operative
library service

•Each one teach one on the
service to city programme

•Utilising untapped skills
First Fruits
•GeniUS ideas

•Closing the digital
divide
•Corporate Social
Responsibility
•# TeamYork
Offer to public sector workers
•No longer a job for life
•Can’t keep head down and get on
              SO
•Will offer decent employment
•Support to help shape the organisation
and wider community
•Support informed choices about how
services are delivered
Alternative models of employment
 •Transfers to other employers
 •Employee mutual
 •Self-employment
Things I have learnt / am learning
 •Find ‘True North’
 •Develop strong narrative
 •Conscious constant articulation
 •Unlock potential
 •Co-create / produce
Things I have learnt / am learning
 •Honour the past
 •Dissent
 •Hurt
 •Create safe uncertainty
 •Work in the circle of influence
 •Rest, recuperate
 •Celebrate
Conclusion
•Empower everyone to
shape the vision for the
community
•Make engaging and
involving staff the priority
•The future is more in our
control than ever before

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PPMA National Service Debate at CIPD Conf 8 Nov 2012 - Kersten England

  • 1. Leadership in Turbulent Times – Surfing the waves of change Kersten England Chief Executive, City of York Council
  • 2. A bit about me • Chief Executive of City of York Council • Background in • equalities, organisational development • communities • central/ local Government •Belief in agency of individuals and communities •Necessity of respect and collaboration
  • 3. Our Context – Paradigm Shift From paternalistic and ‘benevolent’ To catalyst and facilitator
  • 4. Two Overriding Priorities •City of Enterprise •Resilient, capable communities ….And for the Organisation •Innovative •Entrepreneurial •Resident focussed
  • 5. Organisational Development Agenda •Structural change •Investment in leadership •Mature, professional relationships
  • 6. Organisational Development Agenda •Investment in communication •Recognising and celebrating contributions and excellence •Crowd-sourcing ideas
  • 7. Utilising talent •Talented individuals in non-work life •Hierarchy and schemes of delegation unhelpful •Proceed until apprehended
  • 8. First Fruits •Co-producing the future – developing a co-operative library service •Each one teach one on the service to city programme •Utilising untapped skills
  • 9. First Fruits •GeniUS ideas •Closing the digital divide •Corporate Social Responsibility •# TeamYork
  • 10. Offer to public sector workers •No longer a job for life •Can’t keep head down and get on SO •Will offer decent employment •Support to help shape the organisation and wider community •Support informed choices about how services are delivered
  • 11. Alternative models of employment •Transfers to other employers •Employee mutual •Self-employment
  • 12. Things I have learnt / am learning •Find ‘True North’ •Develop strong narrative •Conscious constant articulation •Unlock potential •Co-create / produce
  • 13. Things I have learnt / am learning •Honour the past •Dissent •Hurt •Create safe uncertainty •Work in the circle of influence •Rest, recuperate •Celebrate
  • 14. Conclusion •Empower everyone to shape the vision for the community •Make engaging and involving staff the priority •The future is more in our control than ever before