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Creating opportunities for real
conversations to engage Essex

Lisa Sibley
Employee Engagement Manager
A complex environment and a
challenging backdrop
Engagement... it’s a mix...
        En
        Having      joy      Ac
                someon what       cou
        suppor         e to I
               t/h
                            Le do
            M o elp/develop &ade
                                     nta
          Re t
           a sp i v a              rshi bi
                                         E
                           vi recognise mlit
                                                                           Line manager is the
              l on s t i o          si             p Bu po y
                             n w bility                                    core ingredient




                                                          Ch
               Res liibi                         & s y d er w
                    ponty t       alki




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                                                                m




                                                             all
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                 B ei     siv alk
                                Pu           Le he Ene ay en




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                     ng                                             t




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                            s                                        ad




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                                                                               st
       il      rel
  impo a purpo evance Able                 in what             ar      at     l




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                                    to m                I am d ity/fo ional
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       r          se
 w k ta                                                            ng cu
   p prt e                                   e I am valued a n
some unity towe value each othe                                  ndisions portivy
                                                                                rit
       thi n g          engag                                  de c                 e
                new            e in
                                                r
                                                  o inf luence
                                    Ab    ility t
The Essex engagement mantra…




…a drumbeat getting louder
Creating opportunities for REAL
conversations
Engaging our leaders…
                Nurturing our line
                manager
                community……
Engaging in fun
Feeding back to our leaders
and our managers
                                    “Live the values”
              “Be visible and                            “Trust us”
              approachable”
                                                             “Show an interest”
  “Lead from the front”
                                                               “Look beyond where we
“Make time to talk”                                                  want to be”


    “Listen and learn”                                            “Do what’s right”


       “Spend a day with us”                             “Be open, honest and
                                                             transparent”
                                “Communicate, consult,
                                      deliver”
A week in words                                                      13 April 2012

                  You Said, We Did – take two!
                                                                     Look out for...
                                                                                                TLCE leads to
                                                                                                ACTION….
                  7days takes a look at how this year's Corporate
                  Action Plan (CAP) is going...
                                                                     It’s Real Nappies
                                                                     Week next week (16 –
                                                                     22 April). Click here to


                                                                                                Actively championed
                                                                     find out how you can
                  If Carlsberg made line                             get a free nappy pack.
                  managers...                                        Chelmsford based
                                                                     employees can


                                                                                                by our leaders…
                                                                     contact Kayleigh
                  Plans are rolling on to make ECC's line managers
                                                                     Maguire to pick one up
                  the best...
                                                                     from County Hall.

                                                                     Contact us:
                  In your face!
                                                                     7days@essex.gov.uk
                  Face-to-face communications are big business       Ednet 40207
                  here at ECC…                                       01245 434207
                                                                     www.ecc7days.co.uk



                  Developing a skilled and happy
                  workforce
                  Listen to Margaret Lee, Executive Director for
                  Finance talk about her CAP priority of Personal
                  Development…
                                                                     Don't forget to
                  Keeping you in the know                            answer this week's
                                                                     mini poll. It's all
                                                                     about Let’s Talk!
                  Changing the way we manage change…
                                                                     day...
Some personal reflections…
•   Value the things you can't measure or
    put a price on
•   Have courage to experiment
•   Engage your leaders early
•   Cherish your line managers
•   Tea and empathy makes a difference
•   Elevate your relational support
•   Make time to nurture your networks, let
    new ones evolve
•   Your team has to be engaging role
    models and walk the talk - literally!
•   It's not rocket science..........but
    engagement is infectious
lisa.sibley@essex.gov.uk
       07702 300339
   Talk, listen, connect to engage
   - don’t hesitate to get in touch!

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Lisa Sibley - Creating opportunities for real converstion to engage Essex - PPMA Seminar April 2012

  • 1. Creating opportunities for real conversations to engage Essex Lisa Sibley Employee Engagement Manager
  • 2. A complex environment and a challenging backdrop
  • 3. Engagement... it’s a mix... En Having joy Ac someon what cou suppor e to I t/h Le do M o elp/develop &ade nta Re t a sp i v a rshi bi E vi recognise mlit Line manager is the l on s t i o si p Bu po y n w bility core ingredient Ch Res liibi & s y d er w ponty t alki ng m all ng t B ei siv alk Pu Le he Ene ay en en Passbu e S rpose aders rgis ahe ng t En am RewarHave a cle iony te imuWinexemplar aTo deods Variety s ad te s g th t i a lat g us ds ar p Fulfeeing packa urpelie o s I o me B osef rk I enjoyCl nspirthing usefu ia S ge st il rel impo a purpo evance Able in what ar at l ic to m I am d ity/fo ional Oorpolacnt to the In a team wher ake a differeoice Sups Autho r se w k ta ng cu p prt e e I am valued a n some unity towe value each othe ndisions portivy rit thi n g engag de c e new e in r o inf luence Ab ility t
  • 4. The Essex engagement mantra… …a drumbeat getting louder
  • 5. Creating opportunities for REAL conversations
  • 6. Engaging our leaders… Nurturing our line manager community……
  • 8. Feeding back to our leaders and our managers “Live the values” “Be visible and “Trust us” approachable” “Show an interest” “Lead from the front” “Look beyond where we “Make time to talk” want to be” “Listen and learn” “Do what’s right” “Spend a day with us” “Be open, honest and transparent” “Communicate, consult, deliver”
  • 9. A week in words 13 April 2012 You Said, We Did – take two! Look out for... TLCE leads to ACTION…. 7days takes a look at how this year's Corporate Action Plan (CAP) is going... It’s Real Nappies Week next week (16 – 22 April). Click here to Actively championed find out how you can If Carlsberg made line get a free nappy pack. managers... Chelmsford based employees can by our leaders… contact Kayleigh Plans are rolling on to make ECC's line managers Maguire to pick one up the best... from County Hall. Contact us: In your face! 7days@essex.gov.uk Face-to-face communications are big business Ednet 40207 here at ECC… 01245 434207 www.ecc7days.co.uk Developing a skilled and happy workforce Listen to Margaret Lee, Executive Director for Finance talk about her CAP priority of Personal Development… Don't forget to Keeping you in the know answer this week's mini poll. It's all about Let’s Talk! Changing the way we manage change… day...
  • 10. Some personal reflections… • Value the things you can't measure or put a price on • Have courage to experiment • Engage your leaders early • Cherish your line managers • Tea and empathy makes a difference • Elevate your relational support • Make time to nurture your networks, let new ones evolve • Your team has to be engaging role models and walk the talk - literally! • It's not rocket science..........but engagement is infectious
  • 11. lisa.sibley@essex.gov.uk 07702 300339 Talk, listen, connect to engage - don’t hesitate to get in touch!

Hinweis der Redaktion

  1. Transformation journey started over 3 years ago Moving to a commissioning model HR’s role is pivotal in the council’s ambition to change – in terms of structure, Ulrich Model Current headcount c.157 (137FTE) key priorities over the next five years, for Essex are: - enabling each individual to achieve their ambitions by supporting a world-class education and skills offer in the county; - securing the infrastructure and environment to enable businesses to grow; - improving public health and wellbeing; - protecting and safeguarding vulnerable people; and giving people a greater say and a greater role in building safer and stronger communities.