Salesforce is the worlds best Customer Relationship Management (CRM) platform which is flexible and powerful database supplier in the market.This blog is introducing about Salesforce and it’s CRM, Multitenant Architecture etc.

1. BASIC SALESFORCE.COM
INTRODUCTION
Jignesh Chovatia
Salesforce Developer

2. Salesforce is the worlds' first and most popular CRM
system headquartered in San Francisco.
It was founded in March 1999 by former Oracle executive Marc Benioff
and Parker Harris
Low cost, Low risk Cloud based solution software service to buy
Multitenant Architecture
Introduction

3. Multitenant
Architecture

4. What is CRM
• Defining CRM. C-R-M stands for Customer Relationship
Management. ... At its simplest definition, a CRM system allows
businesses to manage business relationships and the data and
information associated with them.
• Salesforce.com's customer relationship management (CRM) service is
broken down into several broad categories: Commerce Cloud, Sales
Cloud, Service Cloud, Data Cloud , Marketing Cloud, Community Cloud
(including Chatter), Analytics Cloud, App Cloud, and IoT with over
100,000 customers.

6. Salesforce Applications
Salesforce
CRM Custom Apps App Exchange
Sales Cloud Service Cloud

7. Salesforce Editions
• Contact Manager Edition
• Group Edition
• Developer Edition
• Personal Edition
• Professional Edition
• Enterprise Edition
• Unlimited Edition
• Performance Edition
• Database.com Edition

9. Sales Objects—includes accounts, contacts, opportunities, leads, campaigns, and oth
objects
Task and Event Objects—includes tasks and events and their related objects
Support Objects—includes cases and solutions and their related objects
Document, Note, and Attachment Objects—includes documents, notes, and attachmen
related
objects
User and Profile Objects—includes users, profiles, and roles
Record Type Objects—includes record types and business processes and their related
Salesforce Data Model (Objects)

11. URL & ID generation of records
Whenever you are going to see any record details, the URL something :-
https://na6.salesforce.com/00Q8000000YYIet
This is record unique ID, for particular org
It will be 15 or 18 digit (starting 3 characters represent the Object)
00QXXXXXXXXXXXX

12. Lookup Relationships Master-Detail Relationships
Loosely coupled Tightly coupled
Child field value may be optional Child field value is always required
No cascade delete Cascade delete
Independent ownership & sharing Inherited ownership & sharing
Maximum 25 lookup relationships per child Maximum 2 master relationships per detail
object.
Can be multiple levels deep If master is a standard object: 2 additional
sub details
If master is a custom object: 3 additional
sub details
RELATIONSHIPS

13.  A self Relationship is a lookup relationship to the same object.
 For Example:-
 User Object has a special type of lookup relationship: the hierarchy relationship. For example a
hierarchy relationship allows developers to create a Manager field on the User object to relate another
User.
 We can achieve this type of relationships , by creating a junction object to connect 2
objects.

A junction object is a Custom object with 2 master-child relationships.
Self Relationships
Many to Many Relationships

14. Contact US if you need anything about for
Salesforce development services.
•Email : info@Habilelabs.io
•Web : http://www.habilelabs.io/
•Telephone: +91-9828247415

15. Thank You!