The document provides an overview of personas, site maps, task flows, and next steps for an information architecture project for a school district website. It describes 5 personas representing different user groups: a helicopter parent, an athletic parent, a student new to the district with special needs, and gives summaries of their characteristics and sample tasks they might perform on the site. It also includes wireframes, site maps, and outlines next steps to further develop the information architecture.
1. Sarah Diodato Jenese Gaston Paul Llanos Anne Miller Christine Rosakranse Site Map and Taskflows Suburbandale, NY Public Schools Information Architecture RPI Spring 2008 [email_address]
9. Daughter Rachel going on honor society trip to NYC Susan is worried; not sure if 13-year-old is ready or if she will be well supervised Wants to chaperone herself, but needs to stay home to watch younger child Met in person with teacher organizing trip for reassurance, but would still like to remain in contact as much as possible Would like a copy of the itinerary of the trip; too late to get it from school office “ My kids are my life, and their education is my top priority. I want to do everything I can to help them succeed and be safe .” Susan Marsh – Helicopter Parent Task summary
10. Step 1: Locate Suburbandale Web site using Google. Step 2: Click on link for Junior High. Step 3: Locate events calendar. Step 4: Click on link for trip in events calendar. Step 5: Click “More details” link. Susan Marsh – Helicopter Parent Task flow
11. Step 6: Not a registered user; must click “New user? Register here.” Step 7: Fill out profile form and enter student’s pin number. Step 8: Check e-mail for password. Step 9: Go back to Junior High calendar. Step 10: Click on link for trip in events calendar. Step 11: Click on “More details” link. Step 12: Enter username and password at prompt. Step 13: Download PDF of itinerary. Susan Marsh – Helicopter Parent Task flow
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14. Step 1: Open browser and type in Web address. Step 2: Click on link for high school. Step 3: Click on college planning section. Step 4: Click on link for events calendar. Step 5: Click on links for events of interest. Step 6: Fill out online registration for events of interest. Robert Chancey - Parent Task Flow Summary
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16. Step 1: Perform search for Suburbandale schools and click on top hit Step 2: Click on “New to Area?” link Step 3: Click on Maps and facilities through left navigation menu Step 4: Click on Suburbandale middle school link Step 5: Go back to new to district navigation menu Step 6: Click on wheelchair link Step 7: Find resources and online enrollment for fall semester specific for handicap students Step 8: Print out necessary forms and bookmark link to handicap resources Jonathan Harris - Student Task Flow Summary