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Pharmaceutical Medical Professionals
Tips for Managerial Success
What do managers need to do to be effective? Here’s a few tips...
a
GIVE DIRECTION
Where’s the team going? What’s
the strategy? What are the goals
and objectives? How will results
be measured? Clarity equates to success.
Efficiency and effectiveness will be
enhanced when team members have
clear direction.
RESOLVE PROBLEMS
Handle conflicts effectively.
Have the conversations. Don’t
ignore issues hoping they will
go away. Likely, they’ll get
worse. Listen to people. Hear the facts.
Make decisions. Follow up.
CREATE VALUE
Focus on creating value for the team. Bring in new customers. Hire more
staff. Run training sessions. Develop better ways of working. Introduce new
technologies. Be innovative. Be a thought-leader. The team will appreciate your
insight and your contribution.
SET PERFORMANCE EXPECTATIONS
Set clear expectations – for both your team members and yourself. High
performing teams move in the same direction, at the same pace, with
great results. Address underperformance quickly. Ask “Is everyone performing to the best of
their ability?” If not, have the managerial courage to own the situation and improve it.
Sydney (612) 8877 8777 Melbourne (613) 9938 7100	 www.PMPconnect.com
EDUCATE
YOURSELF
Embrace continuous learning. The
world is rapidly changing. Stay on
top of everything. Read – books,
newsletters, blogs, news feeds. Talk
– to colleagues, mentors, leaders.
Observe – what works, what
doesn’t. Have the knowledge to
handle complexity and ambiguity.BUILD NETWORKS
Continue to build your
networks. Improve your
visibility. Meet your team
member’s customers.
Understand their issues.
The additional insight will enhance your
credibility and make the team more
productive.
LISTEN TO FEEDBACK
Your managerial peers want
you to be successful. They will
see and hear what you may
not. It’s not easy for them to
comment so be gracious, not
defensive. Learn and understand.		
Be flexible. Be adaptable. Everyone	
will benefit.
MANAGE TIME EFFECTIVELY
Everyone is busy. Make sure that you’re not wasting your team member’s time
with non-productive meetings, reports that remain unread, and policies and
procedures which are time-consuming and add little value. Keep the team
focused on what’s important. They will thank you.
REMOVE OBSTACLES
Everyone wants to be
successful. Remove any
obstacles so that others
can succeed. Provide
additional resources, new customer
leads, better technology. Not just
ideas but actions. Be involved.
Be engaged. Understand what
obstacles need removing and
make it happen.
BE FRIENDLY, 		
NOT FAMILIAR
Team members
value team
cohesiveness,
working together,
collaborating. They respect
manager’s who are friendly to
everyone, not selectively. Effective
managers know when to share
the right amount of information,
and in the right context. Set the
boundaries. Not too personal. Not
too familiar.

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Tips for Managerial Success

  • 1. Pharmaceutical Medical Professionals Tips for Managerial Success What do managers need to do to be effective? Here’s a few tips... a GIVE DIRECTION Where’s the team going? What’s the strategy? What are the goals and objectives? How will results be measured? Clarity equates to success. Efficiency and effectiveness will be enhanced when team members have clear direction. RESOLVE PROBLEMS Handle conflicts effectively. Have the conversations. Don’t ignore issues hoping they will go away. Likely, they’ll get worse. Listen to people. Hear the facts. Make decisions. Follow up. CREATE VALUE Focus on creating value for the team. Bring in new customers. Hire more staff. Run training sessions. Develop better ways of working. Introduce new technologies. Be innovative. Be a thought-leader. The team will appreciate your insight and your contribution. SET PERFORMANCE EXPECTATIONS Set clear expectations – for both your team members and yourself. High performing teams move in the same direction, at the same pace, with great results. Address underperformance quickly. Ask “Is everyone performing to the best of their ability?” If not, have the managerial courage to own the situation and improve it. Sydney (612) 8877 8777 Melbourne (613) 9938 7100 www.PMPconnect.com EDUCATE YOURSELF Embrace continuous learning. The world is rapidly changing. Stay on top of everything. Read – books, newsletters, blogs, news feeds. Talk – to colleagues, mentors, leaders. Observe – what works, what doesn’t. Have the knowledge to handle complexity and ambiguity.BUILD NETWORKS Continue to build your networks. Improve your visibility. Meet your team member’s customers. Understand their issues. The additional insight will enhance your credibility and make the team more productive. LISTEN TO FEEDBACK Your managerial peers want you to be successful. They will see and hear what you may not. It’s not easy for them to comment so be gracious, not defensive. Learn and understand. Be flexible. Be adaptable. Everyone will benefit. MANAGE TIME EFFECTIVELY Everyone is busy. Make sure that you’re not wasting your team member’s time with non-productive meetings, reports that remain unread, and policies and procedures which are time-consuming and add little value. Keep the team focused on what’s important. They will thank you. REMOVE OBSTACLES Everyone wants to be successful. Remove any obstacles so that others can succeed. Provide additional resources, new customer leads, better technology. Not just ideas but actions. Be involved. Be engaged. Understand what obstacles need removing and make it happen. BE FRIENDLY, NOT FAMILIAR Team members value team cohesiveness, working together, collaborating. They respect manager’s who are friendly to everyone, not selectively. Effective managers know when to share the right amount of information, and in the right context. Set the boundaries. Not too personal. Not too familiar.