1. Pharmaceutical Medical Professionals
Tips for Managerial Success
What do managers need to do to be effective? Here’s a few tips...
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GIVE DIRECTION
Where’s the team going? What’s
the strategy? What are the goals
and objectives? How will results
be measured? Clarity equates to success.
Efficiency and effectiveness will be
enhanced when team members have
clear direction.
RESOLVE PROBLEMS
Handle conflicts effectively.
Have the conversations. Don’t
ignore issues hoping they will
go away. Likely, they’ll get
worse. Listen to people. Hear the facts.
Make decisions. Follow up.
CREATE VALUE
Focus on creating value for the team. Bring in new customers. Hire more
staff. Run training sessions. Develop better ways of working. Introduce new
technologies. Be innovative. Be a thought-leader. The team will appreciate your
insight and your contribution.
SET PERFORMANCE EXPECTATIONS
Set clear expectations – for both your team members and yourself. High
performing teams move in the same direction, at the same pace, with
great results. Address underperformance quickly. Ask “Is everyone performing to the best of
their ability?” If not, have the managerial courage to own the situation and improve it.
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EDUCATE
YOURSELF
Embrace continuous learning. The
world is rapidly changing. Stay on
top of everything. Read – books,
newsletters, blogs, news feeds. Talk
– to colleagues, mentors, leaders.
Observe – what works, what
doesn’t. Have the knowledge to
handle complexity and ambiguity.BUILD NETWORKS
Continue to build your
networks. Improve your
visibility. Meet your team
member’s customers.
Understand their issues.
The additional insight will enhance your
credibility and make the team more
productive.
LISTEN TO FEEDBACK
Your managerial peers want
you to be successful. They will
see and hear what you may
not. It’s not easy for them to
comment so be gracious, not
defensive. Learn and understand.
Be flexible. Be adaptable. Everyone
will benefit.
MANAGE TIME EFFECTIVELY
Everyone is busy. Make sure that you’re not wasting your team member’s time
with non-productive meetings, reports that remain unread, and policies and
procedures which are time-consuming and add little value. Keep the team
focused on what’s important. They will thank you.
REMOVE OBSTACLES
Everyone wants to be
successful. Remove any
obstacles so that others
can succeed. Provide
additional resources, new customer
leads, better technology. Not just
ideas but actions. Be involved.
Be engaged. Understand what
obstacles need removing and
make it happen.
BE FRIENDLY,
NOT FAMILIAR
Team members
value team
cohesiveness,
working together,
collaborating. They respect
manager’s who are friendly to
everyone, not selectively. Effective
managers know when to share
the right amount of information,
and in the right context. Set the
boundaries. Not too personal. Not
too familiar.