Profile of Proteus Hospitality, a Hotel Consultancy Firm

1. Proteus Hospitality
122 Kuber Complex Phone : + 91 022 4264 7872
New Link Road Email : info@proteushospitality.com
Andheri (W) Website: www.proteushospitality.com
Mumbai 400 053
Company Services
Profile Hotel Operations
Mission Food & Beverage
Our Approach Sales & Marketing
Clients Training
Contact

2. Company : Profile
 Proteus Hospitality is comprised of an experienced management team
and is based in Mumbai
 Independent Hotel Consultancy Firm with a broad range of services
for todays’ competitive field
 Strong and reliable team to accommodate our client’s service
requirements
 Good track record in creating value for our clients

3. Company: Philosophy
 Proteus Hospitality stands for extensive experience in Hotel
Operations, Marketing and Training
 The focus of our services lies on the creation of sustainable, trustful
and long-term relationships with our clients
 Extensive support of our clients and their investors following a
successful assignment or training is one of the cornerstones of
Proteus Hospitality’s philosophy
 Proteus Hospitality stands for the deliverance of the highest levels
of professionalism working together with clients

4. Company: Our Approach
Strategy
Implementation Sustain
 Due diligence  Implement Revenue  Evaluation of
and Service Revenue and
 Evaluation of Strategies Service Targets
business model
 Implement standard  Refresher
 Evaluation of operating procedures Training
revenue and
service targets  Implement ‘zero  Service Quality
error’ processes Audits
 Assessment of
market and  Training
industry

5. Services : Overview
We offer our clients a host of services with a structured approach, designed to
suit the individual needs of their hotel, resort or service apartment
Hotel Operations Sales & Marketing Training
 Front Office  Sales Representation  Job Descriptions
 Food & Beverage  Marketing & PR  Performance Appraisals
 Facility Planning  Revenue Management  Soft Skills Training
 Functional Training
Programs
 Management Development
Programs

6. Services : Hotel Operations
Front Office
• Standard Operating Procedures
• Operations Manuals
• Work Flow Management
• Implement ‘zero error’ processes
• Manpower Planning & Recruitment
• Service Quality Audits
Food & Beverage
• Conceptualization & Design
• Menu Planning
• Work Flow Management
• Standard Operating Procedures
• Operations Manuals
• Manpower Planning & Recruitment
• Service Quality Audits
• Support post launch for the first 4 weeks

7. Facility Planning
• Conceptualization
• Schematic Design
• Equipment – Procurement & Installation
• Commissioning of facility
• Manpower Planning & Recruitment

8. Services : Sales & Marketing
Sales Representation
• Define areas for promoting your Hotel, Resort or Service
Apartment
• Dedicated Sales Team
Marketing & PR
• Strategic tie-ups
• Events and Promotions
• Media & PR Representation
Revenue Management
• Optimization of Revenue
• Electronic Marketing & Promotion

9. Services : Training
Job Descriptions & Performance Appraisals
• Developing Job Descriptions
• Performance Appraisals for each position
Soft Skills Training
• Front Line Staff – Creating a positive Impression
• Guest Relations Management
• Going Beyond Expectations

10. Services : Training

11. Company : Clients
Hotel Fidalgo, Goa – 4 star Hotel in Goa
Hotel Parle International – 3 star Hotel in Mumbai
The Grand Imperial, Agra – Heritage Property in Agra

12. Company : Contact
Preeti M Bhave
Proteus Hospitality
122 Kuber Complex,
New Link Road,
Andheri (W)
Mumbai 400 053
Tel : 022- 4264 7872
Email : info@proteushospitality.com
Website : www.proteushospitality.com