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MASTER’S PUB
Digital du Nord: How Minnesota Leads Digital Innovation
@CRAIGPLADSON
Strategist & Educator
Digital
River
Colle+
McVoy
General
Mills
GoKart
Labs
Gustavus
B.A. ‘00
UST
M.B.A. ‘10
U of M
Adjunct ’16 -‘17
WE STARTED INVENTING SUPER COMPUTERS IN THE 1950’S
“THE EXPLORERS OF YESTERDAY CAN GUIDE US INTO THE FUTURE.”
We’re home to 17
Fortune 500 companies.
We’ve raised $1B in
venture capital funding
the past two years.
Sources: Minnesota Department of Employment and Economic Development, Star Tribune
Sources: Kauffman Foundation, U.S. Bureau of Labor Statistics, TechCrunch
Our 5-year survival rate of
new businesses is 50%.
Sources: Kauffman Foundation, U.S. Bureau of Labor Statistics, EverywhereOnce.com
89.3% of the business
funded by our Angel Tax
Credit have succeeded.
Sources: Kauffman Foundation, U.S. Bureau of Labor Statistics, Star Tribune
We rank among the
top five states in new
patents per capita.
Source: MPRNews.com
We are home to
some of the world’s
best inventions.
Source: LinkedIn
We have 5,123 people
with ‘digital innovation’
in their LinkedIn profile.
Source: Tech.MN, GoKart Labs
We’ve created
560 digital startups.
Source: Brandwatch
We tweeted about digital
innovation and marketing
10,000 times in 2016.
:happy: :puzzled:
DIGITAL INNOVATION HAPPENING IN THE TWIN CITIES
DIGITAL INNOVATION HAPPENING IN THE TWIN CITIES
The Big Know KidizenBest Buy
GoKart Labs invented a content marketing startup that’s
raised $4 in venture funding and is changing the way brands
think about engaging with their audiences.
THE LEARNING ECONOMY IS REAL
Everyone remembers
their favorite teacher.
This is mine
memorable and influential.
TRANSFORMING THE ROLE OF BRAND IN CULTURE
WHO WE’RE WORKING WITH
Everyone loves their favorite teacher.
The Big Know helps brands be that teacher.
Powering better marketing
through branded education
79%
PARTICIPATE IN DISCUSSIONS
3,000+
DISCUSSIONS PER COURSE
Inspiring deep engagement
through community &
discussion
35%
OF TIME IS SPENT WITH
LEARNING ACTIVITIES
Going beyond passive
consumption with strategic
learning exercises
Good relationships take time.
The Big Know gets you that time.
56 minAVG. ENGAGEMENT TIME PER LEARNER
FREE PASSES: GKL 100OFF
DIGITAL INNOVATION HAPPENING IN THE TWIN CITIES
The Big Know KidizenBest Buy
“We didn’t die. Check.
Source: Star Tribune, BestBuy.com
In my turnaround manual, which I
have, you don't start with strategy.
You start with improving what you
have. Then you work on strategy
later, and that's where we are.
Source: Star Tribune, BestBuy.com
“
Source: Star Tribune, BestBuy.com
1. Improving the customer experience
2. Energizing employees
3. Deepening relationships with vendors
4. Increasing ROI through cutting costs
5. Growing sales
Source: Star Tribune
1. Made peace with Richard Shulze
2. Reined the store’s global footprint
3. Cut $1 billion in costs
4. Set up mini-shops within stores
5. Overhauled the supply chain
ONLY 1% OF VISITORS ACTUALLY BOUGHT SOMETHING
NOVEMBER 2012
ONLINE SALES FROM 7% TO 13% OF U.S. REVENUE
2012 - 2016
PRICE MATCH STORE PICKUP
2012 2016
$10
$40
NYSE: BBY
DIGITAL INNOVATION HAPPENING IN THE TWIN CITIES
The Big Know KidizenBest Buy
We failed many more times from that point three
years ago to now. I believe that women, especially
mothers, are really good at failing because we endure.
We’re built for picking ourselves back up, analyzing
our failure, learning from it, and carrying on. If
something doesn’t work the first ten times, we
continue to seek creative solutions.
“
DIGITAL INNOVATION HAPPENING IN THE TWIN CITIES
The Big Know KidizenBest Buy
MAKING DIGITAL INNOVATION HAPPEN
Get Started
Bet The Garden, Not The Farm
Less Planning, More Making
Act On Complacency
Embrace Design Thinking
Find Your Side Hustle
THANK YOU
Digital du Nord: How Minnesota Leads Digital Innovation
craigpladson.com
craigpladson
craig.pladson@gmail.com

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