The slides from our recent webinar on how User Experience can build better software for life sciences. The webinar can be viewed here: http://www.pistoiaalliance.org/pistoia-alliance-debates-webinar-series/#WatchAgain

1. 6 December, 2017
Moderator: Simon Fortenbacher, GSK
Building better software for life
sciences using User Experience

2. This webinar is being recorded

3. Chair and Panel
Mikko-Pekka Hanski, Customer Experience Strategist, Co-
founder at Idean
Mikko-Pekka Hanski is one of the co-founders of the fastest growing design
company, Idean. For over 15 years, he has helped companies find effective and
inspirational ways to understand their customers. His unique way of crystallising
complicated challenges and turning them into actionable strategies has made
him a true experience design pioneer not only in his native Finland, but
throughout the world.
Chair:
Simon Fortenbacher, UX Consultant, GSK
Simon leads the R&D Tech UX Centre of Excellence, a team
focusing on improving the user experience of applications
used by GSK’s Pharma R&D community. Simon is also on the
Steering Committee of the UXLS project.

4. Panelists contd.
Joel Miller, UX lead at Amgen
Joel is a User Experience Lead at Amgen, one of the world’s leading
biopharmaceutical companies. Joel has been a vocal and influential user-
centered design practitioner throughout his career in the Life Sciences
industry.
Ewan Birney, Director of EMBL-EBI
Ewan Birney is Director of EMBL-EBI with Dr Rolf Apweiler, and runs a small
research group. He played a vital role in annotating the genome sequences of
human, mouse, chicken and several other organisms; this work has had a
profound impact on our understanding of genomic biology.

5. Agenda
Panelist Description
Simon Fortenbacher Welcome
Mikko-Pekka Hanski Introduction to User Experience in
Life Sciences
Ewan Birney The EBI UX story
Joel Miller The UX for the Life Sciences project
Simon Fortenbacher Audience Q&A

6. Poll:
What is your level of UX Expertise?
o Knowledgeable
o Somewhat knowledgeable
o Not very knowledgeable

7. Introduction to User Experience
for the life sciences
Mikko-Pekka Hanski, Idean

8. Poll:
Is UX applied already in your organisation?
o Regularly applied
o Sometimes applied
o Infrequently – if ever applied

9. The EBI UX Story
Ewan Birney, EMBL-EBI

10. The EBI UX Story
Ewan Birney, Director of EMBL-EBI

11. Poll:
In which industry vertical are you working?
o Biopharmaceutical
o Health
o Technology supply
o Academic
o Other

12. The User Experience for Life
Sciences Project
Joel Miller, Amgen

13. The User Experience for Life Sciences project
Joel Miller
Source: Robert Slowley Photography

14. Practicing UX in a lab
environment is challenging
Image credit: UNMEER CC-BY-ND 2.0

15. UX Design: Maximising the value of scientific software in life science R&D by J. Cham & K. Costa
UX is a relatively new discipline in the life
sciences and teams are small

16. UX teams and skills are in demand
Image credit: “Queue” by Richard Summers CC-BY-ND 2.0
“UX in Life Sciences” aims to help fill the gap

17. UX in Life Sciences (UXLS) Goals
• Foster a community to share best practices
• Build a UX toolkit specifically for the life
sciences
• Raise awareness of the value of UX
Image credit: “3D Bullseye” by ccPixs.com CC BY-ND 2.0

18. UXLS includes broad,
global participation
across the life sciences
industry

19. Image credit: Robert Slowley Photography
Value of Working Together

20. UXLS toolkit consists of
• Key UX Methods for R&D life sciences
• Case studies
• Life Science considerations
Image credit: “Tools” by R. Downey CC-BY 2.0

21. UXLS Toolkit
Homepage

22. UXLS Toolkit
Homepage
UX approach
and
key principles

23. A UX method
Life Science
considerations

24. Case study

25. • Release in January 2018
• Will have 10 UX methods and 6 case studies
• Stay connected:
• Project manager: paula.dematos@pistoiaalliance.org
• Project page: http://www.pistoiaalliance.org/projects/uxls/
• UXLS Drug Discovery World publication: UX Design
maximising the value of scientific software in the life science R&D
by J. Cham and K. Costa
What’s next for the UXLS Toolkit

26. UXLS Conference
15th May 2018, Boston, USA
uxls.eventbrite.co.uk

27. Thank you
Image credit: Robert Slowley Photography

28. Audience Question and Answer
Please use the audience function in GoToWebinar
Chair: Simon Fortenbacher

29. Thank you