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What is in it for




                            1
Friday, November 20, 2009
What is in it for




                            1
Friday, November 20, 2009
Launched in August 1999




                             2
Friday, November 20, 2009
Launched in August 1999
  By FOUR ordained Rabbis




                             2
Friday, November 20, 2009
3
Friday, November 20, 2009
#	
  1	
  In	
  traffic	
  in	
  the	
  online	
  
              jewelry	
  category

        	
  Unique	
  visitors	
  
               1.3	
  Million

        No.	
  of	
  registered	
  
           customers
               1.6	
  Million

  Acquired	
  Diamond.com	
  
          in	
  2006

                                                      3
Friday, November 20, 2009
What we have learnt over time…

                                                     iConsumer
                                       Group Consumption
                            Group Production
          Individual




Friday, November 20, 2009
NB – Dark Ages
        Pinny Cave man

             Concept

             •   Learn how to cooperate and work together

             •   Had to trust each other

             •   Hunter-gatherers

             •   Didn’t see the bigger picture, lived in the now, immediate gratification

             •   Today’s consumer – overnight shipping, want it now, immediate gratification – order online
                 get it before 9am




                                                              5
Friday, November 20, 2009
Caveman
        NB – Dark Ages
        Pinny Cave man

             Concept

             •   Learn how to cooperate and work together

             •   Had to trust each other

             •   Hunter-gatherers

             •   Didn’t see the bigger picture, lived in the now, immediate gratification

             •   Today’s consumer – overnight shipping, want it now, immediate gratification – order online
                 get it before 9am




                                                              5
Friday, November 20, 2009
Team	
  Work	
                    ConversaJon

                            Barter	
  
                                6
Friday, November 20, 2009
Team	
  Work	
                    ConversaJon

                            Barter	
  
                                6
Friday, November 20, 2009
The Age of
         Merchants




                            7
Friday, November 20, 2009
Commerce
         Agriculture                     InnovaJon	
  
         Team	
  Work	
                  ConversaJon

                            Barter	
  
                              8
Friday, November 20, 2009
Commerce
         Agriculture                     InnovaJon	
  
         Team	
  Work	
                  ConversaJon

                            Barter	
  
                              8
Friday, November 20, 2009
Friday, November 20, 2009
The Age of
       Knowledge




Friday, November 20, 2009
What do think this is?




                            10
Friday, November 20, 2009
EducaJon
                                            Transparency
          Mass	
  
                                             Commerce
     Agriculture                             InnovaJon	
  
            Team	
  Work	
                   ConversaJon

                               Barter	
  
                                   11
Friday, November 20, 2009
EducaJon
                                            Transparency
          Mass	
  
                                             Commerce
     Agriculture                             InnovaJon	
  
            Team	
  Work	
                   ConversaJon

                               Barter	
  
                                   11
Friday, November 20, 2009
What happened on
            December 16 th 1773?




                            12
Friday, November 20, 2009
Boston Tea Party party
                                   Boston tea




                                   13
Friday, November 20, 2009
Freedom             Equality
                            14
Friday, November 20, 2009
Freedom
                            14
Friday, November 20, 2009
Flash Mob




                            15
Friday, November 20, 2009
16
Friday, November 20, 2009
Gold Rush




                            16
Friday, November 20, 2009
Industrial revolution




                            17
Friday, November 20, 2009
18
Friday, November 20, 2009
60’s




                             19
Friday, November 20, 2009
20
Friday, November 20, 2009
21
Friday, November 20, 2009
22
Friday, November 20, 2009
What are 40% of people
       doing while watching TV?

                                A) Eating popcorn
                                B) Surfing channels
                            C) Watching Sex in the City
                                    D) Sleeping


                                         23
Friday, November 20, 2009
Engaging the Consumer in a
 Multi-Channel World
                                What other activities, if any, do you regularly do while watching TV?
               77%
     69%
                                60%                             59%                               Total         18-34
                      52%                       51%
                                      43%                                       43%
                                                      40%                                       40%
                                                                      36%             36%             35% 37%




           1                2               3               4               5               6               7
                        Web                                            House
         Eat                           Phone           Read                            Sleep              Cook
                       Surfing                                        cleaning




                                        Yahoo! Global Market Research Study, 2006.
Friday, November 20, 2009
Engaging the Consumer in a
 Multi-Channel World
                                What other activities, if any, do you regularly do while watching TV?
               77%
     69%
                                60%                             59%                               Total         18-34
                      52%                       51%
                                      43%                                       43%
                                                      40%                                       40%
                                                                      36%             36%             35% 37%




           1                2               3               4               5               6               7
                        Web                                            House
         Eat                           Phone           Read                            Sleep              Cook
                       Surfing                                        cleaning




                                        Yahoo! Global Market Research Study, 2006.
Friday, November 20, 2009
25
Friday, November 20, 2009
Over 1000 TV
     channels




                            26
Friday, November 20, 2009
27
Friday, November 20, 2009
Friday, November 20, 2009
                            ?
                            27
28
Friday, November 20, 2009
Human
          Educated	
  
                                            Simplicity

                   Innova-ve          Transparency

                                        Experience




                                 28
Friday, November 20, 2009
The moment of Realization




                                       29
Friday, November 20, 2009
Banana theory




                            30
Friday, November 20, 2009
Bait	
  and	
  switch




                                 31
Friday, November 20, 2009
Target                       Mission	
  
                                 Yield
                                       statement	
  
                    strategy
                                       Direct	
  hit
         Bait	
  and	
  switch
                            Call	
  to	
  acJon
        Champion                       Decoy
                                  31
Friday, November 20, 2009
32
Friday, November 20, 2009
Brand Hell


                            33
Friday, November 20, 2009
Brand Hell


                            33
Friday, November 20, 2009
Quality
                            Products




               •


                               34
Friday, November 20, 2009
5.3 million views




                                    35
Friday, November 20, 2009
Friday, November 20, 2009
Nothing personal...




                                 ...It’s business!
                            37
Friday, November 20, 2009
New Kind
       Leadership




                            38
Friday, November 20, 2009
the new boss




  video of the conductor or pic of him




                                 39
Friday, November 20, 2009
President                                     CEO




  (video of the file landing on the table FBI)




                                   40
Friday, November 20, 2009
change the rules




                            41
Friday, November 20, 2009
turn               everything    upside down    




                              42
Friday, November 20, 2009
turn               everything    upside down    




                              42
Friday, November 20, 2009
Where is all began




                                    43
Friday, November 20, 2009
Internet


             • Picture of web




                                44
Friday, November 20, 2009
MIT paper on Packet Switches
                         1961

                                                        First SPAM email sent
                                                        1978

                                                           Tim Berners Lee father the NET
                                                           1980

                                                                            Al Gore coins the phrase "Super High
                                                                            1990

                                                                                AOL Launches
                                                                                1992

                  US Government sets up ARPA                                        Amazon is created        N
                  1958                                                              1995                     20



       1955       1960      1965    1970    1975        1980    1985     1990    1995    2000     2005

                                                          45
Friday, November 20, 2009
46
Friday, November 20, 2009
Dot com bust
                                    2000

     Yahoo rises %300                    Google changes CPC
     1996                                2002

                    Google is founded                          Facebook is opened for all
                    1998                                       2006

                            The term BLog was created                   Firefox 3.0 launches
                            1999                                        2008



                             2000                       2005                  2010
                                                   47
Friday, November 20, 2009
48
Friday, November 20, 2009
• 1 computer per child




                                      49
Friday, November 20, 2009
Daily break down
                                              Newspapers
                              Internet* 17%      8% Magazines
                                                       7%




                       Radio 19%                         W atching TV
                                                             37%



                                Video or
                               DVDs 12%




                                              50
Friday, November 20, 2009
Where are they coming
                      from




                            51
Friday, November 20, 2009
Age Breakdown
                                                       Gen Y (18-32)
                                                       Gen X (33-44)
                                 4%                    Young boomers (45-54)
                            7%                         Older Boomers (55-63)
                                                       Silent Generation (64-72)
                                            30%        Geasers (73+)
              13%




                 22%

                                      23%




                                                  52
Friday, November 20, 2009
99% of online population search in a month




                            53
Friday, November 20, 2009
99% of online population search in a month

                 73% of online population stream a video


                                 53
Friday, November 20, 2009
99% of online population search in a month

                 73% of online population stream a video

                   67%      of online population visit a social networking site



                                      53
Friday, November 20, 2009
191 million
      U.S. people age 2+ online in a month,




                            54
Friday, November 20, 2009
But 77% of            841 million
          global Internet users now outside of U.S.




Friday, November 20, 2009
56
Friday, November 20, 2009
56
Friday, November 20, 2009
Arnel Pineda




                                 57
Friday, November 20, 2009
58
Friday, November 20, 2009
HOW DOES THE NET DIFFER FROM
                  OTHER CHANNELS




                            59
Friday, November 20, 2009
HOW DOES THE NET DIFFER FROM
                  OTHER CHANNELS

                                           Universal
             Availability   Global Reach
                                           Standards

                            Information
            Interactivity               Personalization
                              Density

                               Cost
                   Social                   Long Tail
                             Reduction
                                  59
Friday, November 20, 2009
HOW DOES THE NET DIFFER FROM
                  OTHER CHANNELS

                                           Universal
             Availability   Global Reach
                                           Standards

                            Information
            Interactivity               Personalization
                              Density

                               Cost
                   Social                   Long Tail
                             Reduction
                                  59
Friday, November 20, 2009
HOW DOES THE NET DIFFER FROM
                  OTHER CHANNELS

                                           Universal
             Availability   Global Reach
                                           Standards

                            Information
            Interactivity               Personalization
                              Density

                               Cost
                   Social                   Long Tail
                             Reduction
                                  59
Friday, November 20, 2009
HOW DOES THE NET DIFFER FROM
                  OTHER CHANNELS

                                           Universal
             Availability   Global Reach
                                           Standards

                            Information
            Interactivity               Personalization
                              Density

                               Cost
                   Social                   Long Tail
                             Reduction
                                  59
Friday, November 20, 2009
HOW DOES THE NET DIFFER FROM
                  OTHER CHANNELS

                                           Universal
             Availability   Global Reach
                                           Standards

                            Information
            Interactivity               Personalization
                              Density

                               Cost
                   Social                   Long Tail
                             Reduction
                                  59
Friday, November 20, 2009
HOW DOES THE NET DIFFER FROM
                  OTHER CHANNELS

                                           Universal
             Availability   Global Reach
                                           Standards

                            Information
            Interactivity               Personalization
                              Density

                               Cost
                   Social                   Long Tail
                             Reduction
                                  59
Friday, November 20, 2009
HOW DOES THE NET DIFFER FROM
                  OTHER CHANNELS

                                           Universal
             Availability   Global Reach
                                           Standards

                            Information
            Interactivity               Personalization
                              Density

                               Cost
                   Social                   Long Tail
                             Reduction
                                  59
Friday, November 20, 2009
HOW DOES THE NET DIFFER FROM
                  OTHER CHANNELS

                                           Universal
             Availability   Global Reach
                                           Standards

                            Information
            Interactivity               Personalization
                              Density

                               Cost
                   Social                   Long Tail
                             Reduction
                                  59
Friday, November 20, 2009
HOW DOES THE NET DIFFER FROM
                  OTHER CHANNELS

                                           Universal
             Availability   Global Reach
                                           Standards

                            Information
            Interactivity               Personalization
                              Density

                               Cost
                   Social                   Long Tail
                             Reduction
                                  59
Friday, November 20, 2009
Ecommerce numbers

                   • Online sales 253 Billion
                   • %70 of households are online
                   • 117 million have bought online
                   • B2B to reach 3.8 trillion


                                       60
Friday, November 20, 2009
Corporate
                               Site

                                61
Friday, November 20, 2009
Corporate
                                    Site




                            61
Friday, November 20, 2009
Online marketing toolkit




        Search
       SEO/SEM                                   Viral     Social
                            Email   Comparison
                                               Marketing   Media    Affiliates
                                               62
Friday, November 20, 2009
Online marketing toolkit




        Search
       SEO/SEM                                   Viral     Social
                            Email   Comparison
                                               Marketing   Media        Affiliates
                                                                aljal




                                               62
Friday, November 20, 2009

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Internet Commerce and how we got here (McGill)

  • 1. What is in it for 1 Friday, November 20, 2009
  • 2. What is in it for 1 Friday, November 20, 2009
  • 3. Launched in August 1999 2 Friday, November 20, 2009
  • 4. Launched in August 1999 By FOUR ordained Rabbis 2 Friday, November 20, 2009
  • 6. #  1  In  traffic  in  the  online   jewelry  category   Unique  visitors    1.3  Million  No.  of  registered   customers  1.6  Million  Acquired  Diamond.com   in  2006 3 Friday, November 20, 2009
  • 7. What we have learnt over time… iConsumer Group Consumption Group Production Individual Friday, November 20, 2009
  • 8. NB – Dark Ages Pinny Cave man Concept • Learn how to cooperate and work together • Had to trust each other • Hunter-gatherers • Didn’t see the bigger picture, lived in the now, immediate gratification • Today’s consumer – overnight shipping, want it now, immediate gratification – order online get it before 9am 5 Friday, November 20, 2009
  • 9. Caveman NB – Dark Ages Pinny Cave man Concept • Learn how to cooperate and work together • Had to trust each other • Hunter-gatherers • Didn’t see the bigger picture, lived in the now, immediate gratification • Today’s consumer – overnight shipping, want it now, immediate gratification – order online get it before 9am 5 Friday, November 20, 2009
  • 10. Team  Work   ConversaJon Barter   6 Friday, November 20, 2009
  • 11. Team  Work   ConversaJon Barter   6 Friday, November 20, 2009
  • 12. The Age of Merchants 7 Friday, November 20, 2009
  • 13. Commerce Agriculture InnovaJon   Team  Work   ConversaJon Barter   8 Friday, November 20, 2009
  • 14. Commerce Agriculture InnovaJon   Team  Work   ConversaJon Barter   8 Friday, November 20, 2009
  • 16. The Age of Knowledge Friday, November 20, 2009
  • 17. What do think this is? 10 Friday, November 20, 2009
  • 18. EducaJon Transparency Mass   Commerce Agriculture InnovaJon   Team  Work   ConversaJon Barter   11 Friday, November 20, 2009
  • 19. EducaJon Transparency Mass   Commerce Agriculture InnovaJon   Team  Work   ConversaJon Barter   11 Friday, November 20, 2009
  • 20. What happened on December 16 th 1773? 12 Friday, November 20, 2009
  • 21. Boston Tea Party party Boston tea 13 Friday, November 20, 2009
  • 22. Freedom Equality 14 Friday, November 20, 2009
  • 23. Freedom 14 Friday, November 20, 2009
  • 24. Flash Mob 15 Friday, November 20, 2009
  • 26. Gold Rush 16 Friday, November 20, 2009
  • 27. Industrial revolution 17 Friday, November 20, 2009
  • 29. 60’s 19 Friday, November 20, 2009
  • 33. What are 40% of people doing while watching TV? A) Eating popcorn B) Surfing channels C) Watching Sex in the City D) Sleeping 23 Friday, November 20, 2009
  • 34. Engaging the Consumer in a Multi-Channel World What other activities, if any, do you regularly do while watching TV? 77% 69% 60% 59% Total 18-34 52% 51% 43% 43% 40% 40% 36% 36% 35% 37% 1 2 3 4 5 6 7 Web House Eat Phone Read Sleep Cook Surfing cleaning Yahoo! Global Market Research Study, 2006. Friday, November 20, 2009
  • 35. Engaging the Consumer in a Multi-Channel World What other activities, if any, do you regularly do while watching TV? 77% 69% 60% 59% Total 18-34 52% 51% 43% 43% 40% 40% 36% 36% 35% 37% 1 2 3 4 5 6 7 Web House Eat Phone Read Sleep Cook Surfing cleaning Yahoo! Global Market Research Study, 2006. Friday, November 20, 2009
  • 37. Over 1000 TV channels 26 Friday, November 20, 2009
  • 39. Friday, November 20, 2009 ? 27
  • 41. Human Educated   Simplicity Innova-ve Transparency Experience 28 Friday, November 20, 2009
  • 42. The moment of Realization 29 Friday, November 20, 2009
  • 43. Banana theory 30 Friday, November 20, 2009
  • 44. Bait  and  switch 31 Friday, November 20, 2009
  • 45. Target Mission   Yield statement   strategy Direct  hit Bait  and  switch Call  to  acJon Champion Decoy 31 Friday, November 20, 2009
  • 47. Brand Hell 33 Friday, November 20, 2009
  • 48. Brand Hell 33 Friday, November 20, 2009
  • 49. Quality Products • 34 Friday, November 20, 2009
  • 50. 5.3 million views 35 Friday, November 20, 2009
  • 52. Nothing personal... ...It’s business! 37 Friday, November 20, 2009
  • 53. New Kind Leadership 38 Friday, November 20, 2009
  • 54. the new boss video of the conductor or pic of him 39 Friday, November 20, 2009
  • 55. President CEO (video of the file landing on the table FBI) 40 Friday, November 20, 2009
  • 56. change the rules 41 Friday, November 20, 2009
  • 57. turn everything upside down     42 Friday, November 20, 2009
  • 58. turn everything upside down     42 Friday, November 20, 2009
  • 59. Where is all began 43 Friday, November 20, 2009
  • 60. Internet • Picture of web 44 Friday, November 20, 2009
  • 61. MIT paper on Packet Switches 1961 First SPAM email sent 1978 Tim Berners Lee father the NET 1980 Al Gore coins the phrase "Super High 1990 AOL Launches 1992 US Government sets up ARPA Amazon is created N 1958 1995 20 1955 1960 1965 1970 1975 1980 1985 1990 1995 2000 2005 45 Friday, November 20, 2009
  • 63. Dot com bust 2000 Yahoo rises %300 Google changes CPC 1996 2002 Google is founded Facebook is opened for all 1998 2006 The term BLog was created Firefox 3.0 launches 1999 2008 2000 2005 2010 47 Friday, November 20, 2009
  • 65. • 1 computer per child 49 Friday, November 20, 2009
  • 66. Daily break down Newspapers Internet* 17% 8% Magazines 7% Radio 19% W atching TV 37% Video or DVDs 12% 50 Friday, November 20, 2009
  • 67. Where are they coming from 51 Friday, November 20, 2009
  • 68. Age Breakdown Gen Y (18-32) Gen X (33-44) 4% Young boomers (45-54) 7% Older Boomers (55-63) Silent Generation (64-72) 30% Geasers (73+) 13% 22% 23% 52 Friday, November 20, 2009
  • 69. 99% of online population search in a month 53 Friday, November 20, 2009
  • 70. 99% of online population search in a month 73% of online population stream a video 53 Friday, November 20, 2009
  • 71. 99% of online population search in a month 73% of online population stream a video 67% of online population visit a social networking site 53 Friday, November 20, 2009
  • 72. 191 million U.S. people age 2+ online in a month, 54 Friday, November 20, 2009
  • 73. But 77% of 841 million global Internet users now outside of U.S. Friday, November 20, 2009
  • 76. Arnel Pineda 57 Friday, November 20, 2009
  • 78. HOW DOES THE NET DIFFER FROM OTHER CHANNELS 59 Friday, November 20, 2009
  • 79. HOW DOES THE NET DIFFER FROM OTHER CHANNELS Universal Availability Global Reach Standards Information Interactivity Personalization Density Cost Social Long Tail Reduction 59 Friday, November 20, 2009
  • 80. HOW DOES THE NET DIFFER FROM OTHER CHANNELS Universal Availability Global Reach Standards Information Interactivity Personalization Density Cost Social Long Tail Reduction 59 Friday, November 20, 2009
  • 81. HOW DOES THE NET DIFFER FROM OTHER CHANNELS Universal Availability Global Reach Standards Information Interactivity Personalization Density Cost Social Long Tail Reduction 59 Friday, November 20, 2009
  • 82. HOW DOES THE NET DIFFER FROM OTHER CHANNELS Universal Availability Global Reach Standards Information Interactivity Personalization Density Cost Social Long Tail Reduction 59 Friday, November 20, 2009
  • 83. HOW DOES THE NET DIFFER FROM OTHER CHANNELS Universal Availability Global Reach Standards Information Interactivity Personalization Density Cost Social Long Tail Reduction 59 Friday, November 20, 2009
  • 84. HOW DOES THE NET DIFFER FROM OTHER CHANNELS Universal Availability Global Reach Standards Information Interactivity Personalization Density Cost Social Long Tail Reduction 59 Friday, November 20, 2009
  • 85. HOW DOES THE NET DIFFER FROM OTHER CHANNELS Universal Availability Global Reach Standards Information Interactivity Personalization Density Cost Social Long Tail Reduction 59 Friday, November 20, 2009
  • 86. HOW DOES THE NET DIFFER FROM OTHER CHANNELS Universal Availability Global Reach Standards Information Interactivity Personalization Density Cost Social Long Tail Reduction 59 Friday, November 20, 2009
  • 87. HOW DOES THE NET DIFFER FROM OTHER CHANNELS Universal Availability Global Reach Standards Information Interactivity Personalization Density Cost Social Long Tail Reduction 59 Friday, November 20, 2009
  • 88. Ecommerce numbers • Online sales 253 Billion • %70 of households are online • 117 million have bought online • B2B to reach 3.8 trillion 60 Friday, November 20, 2009
  • 89. Corporate Site 61 Friday, November 20, 2009
  • 90. Corporate Site 61 Friday, November 20, 2009
  • 91. Online marketing toolkit Search SEO/SEM Viral Social Email Comparison Marketing Media Affiliates 62 Friday, November 20, 2009
  • 92. Online marketing toolkit Search SEO/SEM Viral Social Email Comparison Marketing Media Affiliates aljal 62 Friday, November 20, 2009