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Peggy Hoffman, CAE RAC & LDW                  #LDW2010 Creating an Exceptional Volunteer Experience PowerPoints and handouts:   www.regionalassociation.org
Do something for profession/cause important to me Meaningful opportunity  Didn’t ask me personally Short-term, accessible
Talk in terms of outcomes
Get members involved on Day 1
Build an adhocracy
Use social media tools to draw people in
Listen … Do polls, surveys, phone calls
Try new things all the time!
Activate word-of-mouth
Contact Me Email: 	 phoffman@marinermanagement.com Phone: 	 301-725-2508 Website: 	 www.marinermanagement.com Twitter: 	 @peggyhoffman LinkedIn:         Peggy Hoffman

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Creating An Exceptional Volunteer Experience