Association chapters need volunteers. That's a given. Getting those volunteers is not so much a given. This webinar walks through how to build volunteer muscle in your chapter.
10. The power of delegating …
• Increases member
engagement and interest
• Builds trust
• Makes your team more
capable over time
It’s the secret
to succession!
11. Delegating with success …
•
•
•
•
Trust people
Create review boards
Create smaller, intermediate outcomes
Answer the 3 questions …
12. #1 - What are you asking of them?
• Tie it to the mission
• Clearly articulate the outcome
• Focus on a short horizon
13. #2 - How are you asking?
• Avoid being vague
• Avoid dictating
14. #3 - How are you supporting?
• Policies & Procedures
• Clear direction, measurable
outcomes
• Clear deadlines
18. Questions …
Peggy M. Hoffman, CAE
Mariner Management & Marketing
phoffman@marinermanagement.com
301.725.2508
Connect with me on-line:
Twitter: @peggyhoffman
LinkedIn: Peggy Hoffman
Hinweis der Redaktion
"Volunteer leaders who learn how to pull answers rather than push answers are going to thrive.”Source: Cynthia D’Amour
A look at the Member Engagement Continuum … every member has a place
A look at the Member Engagement Continuum … every member has a place
Trends in Volunteerism: Members are Pro-socialASAE research clearly shows that the #1 reason for members to join and renew is tied to the association’s ability to provide collective (for the good of the profession or group) benefits. Personal benefits are trumped by collective benefits. Its not that personal benefits aren't important, but it’s the mix that counts and collective is rated higher.Source: ASAE Decision To Join, ASAE, www.asaecenter.org
Why do we need build volunteerism? … Builds organizational strength (Secret to retention & acquisition)
Why do we need build volunteerism? … Brings credibility to the organization
Why do we need build volunteerism? … Keep the organization young – in energy, ideas, resources
Why do we need build volunteerism? … Extends resources
Why do we need build volunteer muscle in our groups?
What is Delegating? Not just assigning work. Delegating is about making sure that the right work gets done at the right level, and making your team more capable over time. Delegating authority.When you delegate authority to workers in your organization, they become more engaged and interested.Builds trustBuilding capability requires learning. And there is no learning as great as that which comes after failing.
Trust peopleCreate review boards – maybe a group of members who the volunteer has to “present” their work for feedbackCreate smaller, intermediate outcomes – breakdown the job into smaller pieces
What are asking of themMissionClearShort
How are you askingVagueDictating
How are you supporting?P&PClear Direction, measurable outcomesClear deadlines
Take a minute to ask what your delegating IQ? Are you asking the right questions?Great read: http://leadingwithtrust.com/2013/10/20/dont-lead-scared-6-tips-for-leading-like-a-badass/
Have you met this volunteer? What would you do??Source: http://www.volunteerweekly.org/5-types-of-volunteers/; based on Abigail Harmon of Mersky, Jaffe & Associates
Let’s continue the conversation!
For more information, explanations or questions, contact Peggy M. Hoffman, CAEphoffman@marinermanagement.com * 301.725.2508 * Twitter: @peggyhoffmanAlso visit the blog at www.marinermanagement.com