11. Answer Hold Voicemail End 3-Way Conference Blind / Consult Transfer Call Line selector Pop-Up Notification Outlook/Explorer Integration The Business Assistant is an integrated toolbar that enables users to make and accept telephone calls, and change telephone settings from within Microsoft Outlook and Internet Explorer. The Business Assistant is a carrier class, lightweight desktop communications product for everyday users of Internet Explorer and Microsoft Outlook, which is fully Integrated with the Pipecentric platform. Initiate or end a 3-way conference 3-Way Conference End a Call End Selects call line via drop list Call Line Selector Blind or consult transfer calls Blind / Consult Transfer Pop-Up Notification Voicemail Hold Answer Send an incoming call to voicemail. Also dial voicemail by clicking this button when the call line is blank no active calls are present Transfer to Voicemail, End or answer a call Place a call on hold Answer calls