1. Phillip Baker
15 St Johns Court
Derry Street
Brierley Hill
DY5 2SG
Mobile: 07946614201
Personal statement
I am enthusiastic to whatever task I am assigned, with a methodical approach to work environment.
With a history of customer and retail experience I am approachable and professional when interacting
with other members of staff and customers alike.
I am wiling to learn new skills and the ins and outs of the company
I am self-motivated and work on my own projects mostly illustration based works.
Key Skills
• Approachable and friendly attitude
• Computer literate
• Flexible and punctual
• Committed and willing to learn
• Customer Service
• Communication Skills
Employment History
October 2013 – present. Compass group Tesco Stourbridge
Food service assistant:
My duties primarily involve, cooking meals, cleaning work area, as well as serving customers, helping
team leader and manger direct work flow for maximum efficiency in both speed and quality of food
provided.
I was moved from the customer café to the staff canteen where I serve the Tesco staff meals; keep work
place and canteen area clean.
My duties involve till work, helping team leader with stock control, recording waste, and keeping due
diligence book up-to-date and have been tasked several times with training of new staff members
I have worked regularly on night shifts on my own, having to create main meals for the night staff as
well as preparation for the day staff, general maintenance and cleaning of our equipment and canteen
area.
More recently I have been doing team leader duties, which in addition involve directing workflow with
the staff. Opening and closing the canteen kitchen, liaisoning with Tesco personnel, placing orders and
stock transfers from shop floor to the canteen
11th
march – 16th
September 2010 Inspire futures
Customer advice worker;
My role involved myself out-reaching to members of the public as well as businesses in order to gather
information for our company database.
With this in mind within teams we would tailor make community projects, providing services towards
our targeted audience.
I personally headed a team working towards an all-encompassing seminar; within our team we helped
each other using our own individual areas of knowledge and research.

2. September 2008- June 2009 Halesowen College
Part time art technician;
My duties involved catering materials and supplies to staff and students alike.
I spent time aiding the senior technician in his daily duties such as making ready displays and exhibits for
open days.
I worked closely with the students and teaching staff in order to help with various individual projects
and use of hazardous equipment and materials.
June 2005- September 2007 Quicksilver amusements p.l.c
Customer service/key holder;
My duties involved looking after customer base by providing light refreshments and informing
customers on new machines and promotions.
I would aid the senior staff with regular empting and re-filling of the machines.
On several occasions I was acting key holder, left in charge of substantial float, and other staff as well as
looking after customers and dealing with any problems or complaints.
Qualifications
Thorns school and community college 1997-2002
GCSE;
English, maths, science, history, religious education, geography, design and technologies
Halesowen College 2002-2003
GCSE; maths
As levels: English, history, archaeology
Halesowen College 2007-2009
Art and design foundation level 3 diploma
Food handling and customer service, city and guild qualifications
Working Safely with Food
Working Safely
Allergen, manual handling and hazardous substance training
All online course via compass group
Interests
I enjoy sketching and illustrating on a regular basis.
I enjoy reading and taking walks.
I am an avid role-playing game enthusiast as well as most other types of gaming.
References on request