1. Cardinal Health Social Media Program for Pharmacies April 21 2011

3. Walk through Facebook and Twitter components

4. Review how to access Facebook and Twitter

5. Discuss how to connect and build a network

6. Review how interactions happen

8. Promote the Pharmacy and offerings

9. Listen to the customer’s needs

11. Training - Ongoing Monthly Educational Webinars

16. Pharmacies can ask specific questions and learn new techniques and ways to use their networks.

22. Comment– A response or reply to content shared on Facebook.

25. Followers – Profiles that follow you on Twitter.

27. Timeline – An aggregation of tweets from the people you follow.

28. Hashtag(#) - Tool used to mark keywords or topics in a tweet as a way to categorize messages, especially for events.

34. Questions and Comments Remember to contact PharmaSupport@WebbedMarketing.com Educational webinar is May 10, 2011 (1st Webinar!!) “Advanced Tactics for Building your Facebook & Twitter Networks”