1. Parkview Day Service

2. Person Centred Tools which we are using

3. 4 + 1 questions Person Centred Reviews Positive and Productive Meetings Person Centred teams

4. 4 + 1 questions

5. 4+1 to Problem Solve

7. What have we Learned?

8. What are we pleased about?

9. What are we concerned about ?What next? Action Plan Blue Sky

11. Transport

14. Action Plan

15. The Evaluation Day. Working Not Working Regular meetings-weekly with both staff and service users. Together and separately addressing issues immediately. Supportive of each other and their work done. Timetable given out to individuals. Service users taking responsibility. Individuals meeting in other places other than Park View. Karl Horton joining the group. Separating individuals who are not so good working together. Not hanging around in the café. Wanting to stay in the group. Trial and error Goal folder Service users speaking out. Praising individuals Making things challenging. Becky and Michelle. Slow approach Enthusiasm and building rapour. Being open minded and taking risks. Michelle and Becky feeling comfortable to express their views. Amount of time spent with 1-1 workers. Fire sheets for 1-1 Offering too many options Lunch breaks for staff Service users focus (however this is improving) Breaking old habits and routines Individual’s capabilities. Independent travelling Certain individuals-V.P Leaving early Having enough time to spend with individuals People being over looked. Monitoring achievements Money to spend Running before we can walk Starting one thing and not finishing things Ideas rolling out too quick 1:1’s money being held by centre staff understanding aim of room 5 (with lots of input and work by all staff this is now good) Class room feel.

17. Getting all together especially the 1-1’s

18. Person Centred Reviews for all

19. Teaching skills having time tabled activities to address; social skills, budgeting, travel training.

20. Start simple with the basics

21. Written aims and objectives for 1-1’s

22. Information Boards

23. Flexible working hours for staff

24. Constant praise and confident building

25. Having consistent approach

26. Keeping it fun have team building activities

27. Personal cards with emergency details for travel training and independent purposes

28. Making sure everyone has the same information

29. Service users deciding on meeting points

30. Ensuring recordings of achievements and goals in goal folder

31. Get away from room 5/classroom. Name the room discuss with groupBlue Sky Room 5

32. Action Plan

33. Person Centred Reviews

34. The Past….. Shared Action Plans Not Person Centred All the same Not easy to review Me and My Life Difficult to evaluate, update and review Standardised document Didn’t always gather enough information.

35. Present… Person centred Reviews !!

36. Person Centred Reviews. Open and Transparent Promotes inclusion of individuals Includes family members and carers Gives clear foundations One quality meeting which gathers great information Easily reviewed.

37. Photos of a PCR

39. Positive and productive meetings

41. Meetings weren’t always positive and productive

43. Agenda format was functional…

45. but unexciting

47. Meetings around a table

48. were boring and uninspiring

50. Chairperson was responsible for many roles and often felt harassed

52. Now….

53. Now….

54. Agenda has sparkle and still does its job!

56. Several staff take on roles for each meeting

57. Facilitator

58. Agenda developer

59. Timekeeper

60. Groundrules coach

61. Recorder

62. Hospitality

63. Rounds person

64. Staff are involved

67. and feel inspired

71. Person Centred Teams

72. Park View Staff Team

73. Our Purpose is ….. To support and encourage people to choose and lead socially valued lifestyles

74. Our Team Foundation Honest Quality Positive Clear Direction Fun Development Encouragement Being Realistic

75. What is important to us ? Support Being creative Fun Skills Matching Inclusion Respect Being open to new ideas To listen

77. What are we doing to develop and improve our Team?

78. All staff having a one page profile………………

79. Team building Sandra’s getting married make a hat for her using anything you can find in the building……

80. Organise yourself in one line in order of your birthdays, the rules are you can not speak, use lip reading or write anything down………

82. The future

84. Hopes Person centred tools continue to be valued and supported at all levels Having a lead for person centred approaches Ongoing training for all involved in the processes

86. Fears Financial pressures will force Person Centred Approaches to the back of the agenda

89. Expectations Staff will remain committed to their beliefs We will continue to do our best to make sure that everyone is involved

91. We will not forget what is important to us

93. Being creative Support Fun Quality Inclusion Listening Being open to new ideas Being honest Respect

95. Itisa beautiful day