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THINK AS
CONSUMER
FAST-TRACK GROWTH SOLUTIONS
WHY US?
Our customized products have been
developed with your BUSINESS in mind!
FASTEST ‘GO TO MARKET’
Whatever be your business, B2B
or B2C, we will take it to market
quick.. and provide it with a
strong footing
CUSTOMER ACQUISITION
We deploy a well-planned
strategy not just to acquire new
customers for you, but also to
get the ones who will stay
MARKETING INNOVATIONS
Our team of Marketing experts
think & execute ‘Marketing
Innovations’ rather than run-of-
the-mill Marketing or Advertising
NEW REVENUE STREAMS
Our team of experts will help you
monetize your business
optimally, and devise multiple
‘Revenue streams’ beyond just
‘Sales revenues’
ONLINE OFFLINE BLEND
We work towards providing a
balanced Online+Offline play to
any brand in their business
building actions
CONSULTING & DIRECTION
Our team of former CXOs with
multi-domain Business & Marketing
expertise will provide a strong
strategic direction to your business
OUR EXPERTISE & EXPERIENCE
RETAIL
E-COMMERCE
FMCG
TELECOM
HEALTH & WELLNESS
CONSUMER ELECTRONICS
TECHNOLOGY
BFSI
HOSPITALITY
ENGINEERING
HOUSEHOLD SERVICES
CONSUMER PRODUCTS
MARKETING SALES
STRATEGIC
ALLIANCES
CUSTOMER
ACQUISITION
DISTRIBUTION FRANCHISING B2B
NETWORKING
CUSTOMER
SERVICE
STRATEGY
BUSINESS
MODELLING
THE ‘CHIEF GROWTH OFFICER’ CONCEPT
We act as a GROWTH
ACCELERATOR for our client
organizations by taking
the role of their Chief
Growth Officer (CGO)
CGO is an evolved
function that takes
overall responsibility
of Business Strategy,
Marketing and Sales &
Distribution.
The CGO helps focus
the efforts of an
organization single-
mindedly towards
GROWTH and BUSINESS
KPIs
Chief
Growth
OfficerChief
Strategy
Officer
Chief
Marketing
Officer
Chief Sales
Officer
ECIRF
OUR PROPRIETARY ‘FRICE’ MODEL
FRUGAL approach
in Marketing,
Sales &
Distribution..
ROI-focused
REVENUE
enhancement by
Identifying new
and hidden
opportunities
INNOVATION
Systematic Step
by Step approach
of our
Proprietary
Sinusoid Curve
Method
CUSTOMER
Centricity in
our approach
to solutions
Entrepreneurial
view, inherent to
the 225+ years of
CXO level Team
experience
THE ‘THINK AS CONSUMER’ EDGE
Hiring a CSO/CMO/CGO: Normal Time Trajectory
0 months 3 months 5 months 7
months
Job description /
Briefing Executive
Search Consultants
/ Decision to hire
Candidate
coming on
board
Understand the
system/processes
and take action
Marketing
decisions/strategy
taken to impact
the organisation
1. Condense the learnings and execution time by a large extent
2. Greater value for CMO even on a 6-12 month horizon
3. Cross category experience
4. Not just one CMO but a team of senior management expertise
5. Mentorship of the existing Business & Marketing teams
Our Time Trajectory
We reduce your time trajectory by upto 85%
1 month
MARKETING : FRACTIONAL CMO
PRODUCT MKTG01 : MARKETING (FRACTIONAL MARKETING HEAD)
 Brand Assets development: Brand identity, Logo, Tagline, Brand guidelines
 Consumer & Marketing insights – Marketing Research
 Marketing Activity Calendar, Setting up of key milestones & KPIs – 1 year
 ROI-driven Campaign planning, development & execution
 Multi-channel marketing: Traditional, Digital, Social Media, Mobile
 Media planning & management
 Analysis, Reporting & Learnings
PRODUCT: ECOM01 SILVER PLAN GOLD PLAN
Brand Assets development & Marketing Activity Calendar a a
Consumer Insights development a
Campaign management & Media planning a
Execution & evaluation of marketing campaigns a
DURATION 1 month + 6 months +
PRODUCT
MKTG01
‘Think As Consumer’s panel of industry Marketing Heads have built and established popular brands across
industries & geographies. Our proprietary ‘Frugal Marketing’ model focuses on approaching Marketing with a
ROI-led lens, and building fruitful engagement that creates a highly satisfied & constantly growing base of
loyal customers and channel partners.
MARKETING : FRACTIONAL CMO
LIVE CASE
PRODUCT
MKTG01
Client: Leading e-commerce portal with its own Retail centers
Project Objective: Handle overall marketing for the brand and build deep engagement
with end-consumers and the channel-partner ecosystem
Project Duration: 1 year+
Key milestones & deliveries:
Brand guidelines document & advertising templates
Visual Merchandising planning & execution
Gathering key market & consumer insights for the business
Launches: Hyper-local marketing planning and execution across 20+ cities
Customer Acquisition: Multiple campaigns across Print, OOH & Digital
Partner/Seller Acquisition campaigns
Consumer engagement campaigns with co-funding by channel partner
DIGITAL MARKETING : INCOME TAX eFILING
LIVE CASE
PRODUCT
MKTG01
Client: Income Tax Department
Project Objective: To sensitize the nation about e-filing by creating Awareness
and Communicating about Ease & Simplicity of e-filing process.
Key Initiatives: e-mailer, explainer videos & digital brochures
Project Duration: 1 year
Key milestones & deliveries:
• Built good awareness of ITR filing deadlines and key policies such as e-Verification
etc.
• Enhanced user experience by developing detailed filing guidelines and explainer
videos.
• Significant increase in no. of ITR filings over previous year.
• A large increase in the first time ITR filers.
DIGITAL MARKETING : INCOME TAX eFILING
E-Mailer Campaigns
DIGITAL MARKETING : INCOME TAX eFILING
Explainer Videos
DIGITAL MARKETING : INCOME TAX eFILING
Brochures
DISTRIBUTION: INDIRECT & FRANCHISING
PRODUCT DIST01 : INDIRECT DISTRIBUTION & FRANCHISING
 Developing a Business Model for an Asset-light Indirect Distribution channel
 Building a Business pitch / ROI document for prospective channel partners
 Acquisition of Franchisee / Channel partners
 On-boarding of Franchisees / Channel partners and aligning with Business
 Business planning & Milestone, KPI, Target setting
 Trade Marketing & Loyalty plan & Calendar for partners
PRODUCT: DIST01 SILVER PLAN GOLD PLAN
Business Modelling & ROI pitch development a a
Franchisee & Channel partner acquisition a a
On-boarding of partners & setting of KPIs & targets a
Trade Marketing & Loyalty Plan a
DURATION 3 months + 6 months +
PRODUCT
DIST01
Our panel of Sales & Distribution experts have set up large businesses on a tried & tested, low-risk, asset-
light model, that becomes a win-win proposition for both the business and its channel partners. We have
proven expertise in Franchising and have ready access to a large network of potential channel partners who
can take charge of businesses quickly & efficiently.
NETWORKING & STRATEGIC ALLIANCES: B2B
PRODUCT GTM01
NETWORK BUILDING & DEVELOPING STRATEGIC ALLIANCES
 Business pitch preparation
 Introductions to CEO / CMO / Key decision makers
 Fixing up Meetings and/or Calls
 Representation in key pitches & meetings with prospect
‘Think As Consumer’, with its team of 11 former CXOs, has been able to build an unparalleled
network consisting of senior industry leaders and key decision makers across Corporate
organizations in multiple business sectors.
PRODUCT: GTM01 SILVER PLAN GOLD PLAN
Business Pitch preparation a a
Introductions to CEOs / CMOs etc a a
Fixing up Meetings and/or Calls a
Representation in key pitches & meetings a
DURATION 2 months + 3 months +
PRODUCT
GTM01
NETWORKING & STRATEGIC ALLIANCES: B2B
LIVE CASE
Client: Media MNC specializing in Mobile Marketing solutions for brands to advertise
Project Objective: Improve reach & awareness of the platform across CMOs, CEOs,
Marketing Managers & Key decision makers
Project Duration: 6 months
Business pitches prepared: 95
Business verticals covered: 28
Introductions done to CMOs, CEOs & Co-founders: 186
Meetings done with CMOs/CEOs/Key decision makers: 68
Business generated: Rs.44 lacs
PRODUCT
GTM01
E-COMMERCE: STRATEGY TO EXECUTION
PRODUCT ECOM01 : E-COMMERCE: STRATEGY TO EXECUTION
 Business document preparation
 Investor pitch preparation
 UI / UX strategy
 Customer acquisition plan: Multi channel: Offline + Online
 Seller & Channel Partner acquisition plan
 Monetization strategy: Building multiple revenue channels
 Offline-Online integration: Omni-channelization
 Marketing & Campaign management: Omni-channel
PRODUCT: ECOM01 SILVER PLAN GOLD PLAN
Business document & Investor pitch preparation a a
Customer & Seller/Partner acquisition plan a a
Marketing & Campaign management + UI/UX strategy a
Monetization strategy + Offline-Online Integration a
DURATION 1 month + 2 months +
PRODUCT
ECOM01
‘Think As Consumer’s e-commerce domain experts have proven expertise in developing successful e-
commerce businesses from scratch and providing a rock-solid foundation for them to grow. One of our
specialization areas is to provide an Omni-channel play to businesses through effective offline-online
business & marketing integration.
E-COMMERCE: STRATEGY TO EXECUTION
LIVE CASE
PRODUCT
ECOM01
Client: E-commerce discovery + booking platform for celebration venues, events &
banquets
Project Objective: End-to-end business setup right from concept to operational stage
Project Duration: 6 months
Key milestones & deliveries:
Preparation of Business model
Business Forecasting & Budgeting for a 5-year horizon
Resource planning, Working Capital & Cash Flow planning
Brand assets development: Brand name, logo, tagline, guidelines
Seller acquisition: 1,000+ partners
Delivery of the website with all functionalities + Development of Mobile app
Setting up of a team to manage operations
Developing a Marketing plan, Customer & Seller acquisition plan
DISTRIBUTION: INDIRECT & FRANCHISING
LIVE CASE
PRODUCT
DIST01
Client: Real estate platform with Offline Retail operations
Project Objective: Develop an ‘Asset-light’ business expansion model; Attract, acquire &
on-board Franchisees to run retail centers
Project Duration: 9 months
Key milestones & deliveries:
Development of a Business and ROI pitch for Franchisees
Identifying multiple channels to acquire partners
Building a business & financials plan for each partner
Designing a cost-effective campaign to attract partners
Shortlisting, meeting & empaneling Franchisees across 22 cities across India
Developing a Business Development roadmap at partner-level
MULTI-CHANNEL CUSTOMER ACQUISITION
PRODUCT CAQ01 : CUSTOMER ACQUISITION
 Target Audience definition & profiling
 ROI-led shortlisting of customer acquisition modes & channels
 Building a 360 degree Offline-Online integrated plan
 End-to-end execution of Customer acquisition initiatives
 Generate Trials: Grow web traffic, app downloads, store footfalls, site visits etc
 Putting together a ‘Loyalty & Cross-sell/Up-sell’ plan for acquired customers
PRODUCT: DIST01 SILVER PLAN GOLD PLAN
Target Audience definition & profiling a a
Identifying Channels & developing Marketing Plan a a
Execution of the Marketing plan a
Planning & execution of Loyalty & Cross-sell/Up-sell initiatives a
DURATION 1.5 months + 3 months +
PRODUCT
CAQ01
With our strong Performance Marketing approach, we follow a completely ROI-led strategy in selecting
Marketing channels. We identify key metrics relevant for every business (Example: App downloads for E-
commerce, Footfalls for Retail stores, Site visits for Real Estate, Test Drives for Automobiles etc) and
deploy resources to optimally achieve these KPIs
MULTI-CHANNEL CUSTOMER ACQUISITION PRODUCT
CAQ01
LIVE CASE
Client: Mobile app for handset protection, security and insurance
Project Objective: To sell mobile apps to unserved and non-digitised smartphone users
in a profitable and sustainable manner
Project Duration: 1 year +
Key milestones & deliveries:
Developed an innovative offline retail channel strategy to market the app
Repositioned & rebranded Mobile Apps as a Branded CPG/Retail Brand
Achieved a 400%+ growth in revenues within 6 months
Quick ramp-up of Customer Acquisition initiatives across other Platforms / Geographies /
Genres
Innovative-Frugal marketing through In-store initiatives & Visual merchandising
CONSUMER EXPERIENCE MEASUREMENT (CXM)
PRODUCT CXM01 : CONSUMER EXPERIENCE MEASUREMENT & MANAGEMENT
 Creation of User profiles
 Creation of ‘Use Case Scenarios’
 Data collection along Consumer Touchpoints across Life-cycle
 Analysis & Reporting
 Route Cause Analysis
 Optimization & KPI setting
PRODUCT: CXM01
DURATION 2 months +
PRODUCT
CXM01
‘Consumer Experience’ today is the culmination of all Business & Marketing efforts by a brand. This
innovative product from us seeks to map a KPI-led, 360-degree brand experience from a ‘Consumer’
perspective. Our work spans the CX strategy, Journey mapping, Voice of Customer, CX analytics CX
technology and Training. Our multiple audit and measurement tools help in providing an exhaustive report
along with recommendations by industry experts
CONSUMER EXPERIENCE MEASUREMENT (CXM) PRODUCT
CXM01
LIVE CASE
Client: A travel company offering customized all-inclusive tour packages
Project Objective: To map the Consumer experience right from Path-to-purchase to
Return-to-base
Project Duration: 4 months
Key milestones & deliveries:
Project was divided into consumer-stage modules:
Information search > Booking > Preparation > Holiday experience > Reminiscing
Key metrics were identified and measured including ‘Handling of pre-booking queries’,
‘Transport & accommodation assurance’, ‘Assistance on travel preparations’, ‘Payments
during the holiday’ as well as ‘Social sharing of experience during & post travel’
The client was provided with a comprehensive report on each stage along with
diagnostics
REAL ESTATE
PORTAL
OUR CLIENT LIST
BIG DATA
MOBILE MARKETING
HEALTHCARE
MOBILE APP
VENUE BOOKING
PORTAL
PEST CONTROL
SERVICES
MEN’S
PERSONAL CARE
TRAVEL BOOKING
MINI-STORE
OFFERS
DISCOVERY APP
OUR TEAM
ASHUTOSH TYAGI | Marketing, Brand Management & Consumer Insights expert
23+ yrs | FMCG | Telecom | Health & Wellness | F&B | Marketing Research
Marketing | Enterprise Marketing | Product management | Business Development
B.Tech., MBE Delhi University, EMBA IIM Kozhikode
SAIKAT UPADHYA, Sales & Distribution expert
20+ yrs | Sales | Distribution | Industrial | Marketing | Consulting | Customer
Acquisition | Business Development
B.E.- IIT-BHU, MMS – JBIMS Mumbai
RAJIB CHAKRAVORTY, BFSI & Data analytics expert
25+yrs | Product Strategy | Data analytics | Finance | CRM | Marketing Strategy
Sales | Data modelling
B.Tech - IIT-KGP, PGDM - IIM Lucknow
SUJOY CHOURASIA, Retail Operations, QSR & Franchising expert
18+ yrs |Franchising | Franchisee setup & management | Retail | Sales |
Operations | Modern LFR Retailing | Marketing
B.Sc, MBA
GANESH BALARAMAN, Consumer Services & Retail management expert
25+ yrs | Telecom | Media | VAS | Gaming | IT | Customer Experience |
Sales | Operations | Marketing
MBA-Marketing, University of Mumbai
NITISH MALIK, Media & Telecom Business management expert
30+ yrs | Retail | Consumer Durables | Electronics | Sales | Marketing
Consumer Services | Business Processes | Customer Acquisition | Operations
M.Sc. Physics, M.Sc - DMM (JBIMS)
TV THYAGARAJON, end-to-end project expert – Manufacturing and Sales & Distribution
25+ yrs | FMCG | Retail | Business Development | Operations |
Marketing | Industrial
B.E, PGDM- IIM-A
OUR TEAM
PK CHATTERJI, Outsourced CEO
20+ yrs | Marketing | Business Development | Advertising | Brand Promotion |
Sales | Branding |
B.A, PGDM
PARTHO MAITRA, Advertising & Communications expert
30+ yrs | Sales | Distribution | Factory Management | Industrial | FMCG
Operations | General Management
B.Tech
PESHWA ACHARYA, Founder
25+ yrs | Senior Management | P&L expertise | FMCG | Telecom | Retail |
E-commerce | Marketing | Technology | Healthcare | Business Modelling
B.Tech - IIT-KGP, PGDM - IIM-Calcutta
OUR TEAM
ashutosh@thinkasconsumer.com
peshwa@thinkasconsumer.com
REACH US
https://in.linkedin.com/in/"think-as-consumer-"-52215873
facebook.com/peshwa.expert/
+91- 70118 45620, +91 9867641038
www.thinkasconsumer.com

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Think asconsumercredmay2019.pptx

  • 2. WHY US? Our customized products have been developed with your BUSINESS in mind! FASTEST ‘GO TO MARKET’ Whatever be your business, B2B or B2C, we will take it to market quick.. and provide it with a strong footing CUSTOMER ACQUISITION We deploy a well-planned strategy not just to acquire new customers for you, but also to get the ones who will stay MARKETING INNOVATIONS Our team of Marketing experts think & execute ‘Marketing Innovations’ rather than run-of- the-mill Marketing or Advertising NEW REVENUE STREAMS Our team of experts will help you monetize your business optimally, and devise multiple ‘Revenue streams’ beyond just ‘Sales revenues’ ONLINE OFFLINE BLEND We work towards providing a balanced Online+Offline play to any brand in their business building actions CONSULTING & DIRECTION Our team of former CXOs with multi-domain Business & Marketing expertise will provide a strong strategic direction to your business
  • 3. OUR EXPERTISE & EXPERIENCE RETAIL E-COMMERCE FMCG TELECOM HEALTH & WELLNESS CONSUMER ELECTRONICS TECHNOLOGY BFSI HOSPITALITY ENGINEERING HOUSEHOLD SERVICES CONSUMER PRODUCTS MARKETING SALES STRATEGIC ALLIANCES CUSTOMER ACQUISITION DISTRIBUTION FRANCHISING B2B NETWORKING CUSTOMER SERVICE STRATEGY BUSINESS MODELLING
  • 4. THE ‘CHIEF GROWTH OFFICER’ CONCEPT We act as a GROWTH ACCELERATOR for our client organizations by taking the role of their Chief Growth Officer (CGO) CGO is an evolved function that takes overall responsibility of Business Strategy, Marketing and Sales & Distribution. The CGO helps focus the efforts of an organization single- mindedly towards GROWTH and BUSINESS KPIs Chief Growth OfficerChief Strategy Officer Chief Marketing Officer Chief Sales Officer
  • 5. ECIRF OUR PROPRIETARY ‘FRICE’ MODEL FRUGAL approach in Marketing, Sales & Distribution.. ROI-focused REVENUE enhancement by Identifying new and hidden opportunities INNOVATION Systematic Step by Step approach of our Proprietary Sinusoid Curve Method CUSTOMER Centricity in our approach to solutions Entrepreneurial view, inherent to the 225+ years of CXO level Team experience
  • 6. THE ‘THINK AS CONSUMER’ EDGE Hiring a CSO/CMO/CGO: Normal Time Trajectory 0 months 3 months 5 months 7 months Job description / Briefing Executive Search Consultants / Decision to hire Candidate coming on board Understand the system/processes and take action Marketing decisions/strategy taken to impact the organisation 1. Condense the learnings and execution time by a large extent 2. Greater value for CMO even on a 6-12 month horizon 3. Cross category experience 4. Not just one CMO but a team of senior management expertise 5. Mentorship of the existing Business & Marketing teams Our Time Trajectory We reduce your time trajectory by upto 85% 1 month
  • 7. MARKETING : FRACTIONAL CMO PRODUCT MKTG01 : MARKETING (FRACTIONAL MARKETING HEAD)  Brand Assets development: Brand identity, Logo, Tagline, Brand guidelines  Consumer & Marketing insights – Marketing Research  Marketing Activity Calendar, Setting up of key milestones & KPIs – 1 year  ROI-driven Campaign planning, development & execution  Multi-channel marketing: Traditional, Digital, Social Media, Mobile  Media planning & management  Analysis, Reporting & Learnings PRODUCT: ECOM01 SILVER PLAN GOLD PLAN Brand Assets development & Marketing Activity Calendar a a Consumer Insights development a Campaign management & Media planning a Execution & evaluation of marketing campaigns a DURATION 1 month + 6 months + PRODUCT MKTG01 ‘Think As Consumer’s panel of industry Marketing Heads have built and established popular brands across industries & geographies. Our proprietary ‘Frugal Marketing’ model focuses on approaching Marketing with a ROI-led lens, and building fruitful engagement that creates a highly satisfied & constantly growing base of loyal customers and channel partners.
  • 8. MARKETING : FRACTIONAL CMO LIVE CASE PRODUCT MKTG01 Client: Leading e-commerce portal with its own Retail centers Project Objective: Handle overall marketing for the brand and build deep engagement with end-consumers and the channel-partner ecosystem Project Duration: 1 year+ Key milestones & deliveries: Brand guidelines document & advertising templates Visual Merchandising planning & execution Gathering key market & consumer insights for the business Launches: Hyper-local marketing planning and execution across 20+ cities Customer Acquisition: Multiple campaigns across Print, OOH & Digital Partner/Seller Acquisition campaigns Consumer engagement campaigns with co-funding by channel partner
  • 9. DIGITAL MARKETING : INCOME TAX eFILING LIVE CASE PRODUCT MKTG01 Client: Income Tax Department Project Objective: To sensitize the nation about e-filing by creating Awareness and Communicating about Ease & Simplicity of e-filing process. Key Initiatives: e-mailer, explainer videos & digital brochures Project Duration: 1 year Key milestones & deliveries: • Built good awareness of ITR filing deadlines and key policies such as e-Verification etc. • Enhanced user experience by developing detailed filing guidelines and explainer videos. • Significant increase in no. of ITR filings over previous year. • A large increase in the first time ITR filers.
  • 10. DIGITAL MARKETING : INCOME TAX eFILING E-Mailer Campaigns
  • 11. DIGITAL MARKETING : INCOME TAX eFILING Explainer Videos
  • 12. DIGITAL MARKETING : INCOME TAX eFILING Brochures
  • 13. DISTRIBUTION: INDIRECT & FRANCHISING PRODUCT DIST01 : INDIRECT DISTRIBUTION & FRANCHISING  Developing a Business Model for an Asset-light Indirect Distribution channel  Building a Business pitch / ROI document for prospective channel partners  Acquisition of Franchisee / Channel partners  On-boarding of Franchisees / Channel partners and aligning with Business  Business planning & Milestone, KPI, Target setting  Trade Marketing & Loyalty plan & Calendar for partners PRODUCT: DIST01 SILVER PLAN GOLD PLAN Business Modelling & ROI pitch development a a Franchisee & Channel partner acquisition a a On-boarding of partners & setting of KPIs & targets a Trade Marketing & Loyalty Plan a DURATION 3 months + 6 months + PRODUCT DIST01 Our panel of Sales & Distribution experts have set up large businesses on a tried & tested, low-risk, asset- light model, that becomes a win-win proposition for both the business and its channel partners. We have proven expertise in Franchising and have ready access to a large network of potential channel partners who can take charge of businesses quickly & efficiently.
  • 14. NETWORKING & STRATEGIC ALLIANCES: B2B PRODUCT GTM01 NETWORK BUILDING & DEVELOPING STRATEGIC ALLIANCES  Business pitch preparation  Introductions to CEO / CMO / Key decision makers  Fixing up Meetings and/or Calls  Representation in key pitches & meetings with prospect ‘Think As Consumer’, with its team of 11 former CXOs, has been able to build an unparalleled network consisting of senior industry leaders and key decision makers across Corporate organizations in multiple business sectors. PRODUCT: GTM01 SILVER PLAN GOLD PLAN Business Pitch preparation a a Introductions to CEOs / CMOs etc a a Fixing up Meetings and/or Calls a Representation in key pitches & meetings a DURATION 2 months + 3 months + PRODUCT GTM01
  • 15. NETWORKING & STRATEGIC ALLIANCES: B2B LIVE CASE Client: Media MNC specializing in Mobile Marketing solutions for brands to advertise Project Objective: Improve reach & awareness of the platform across CMOs, CEOs, Marketing Managers & Key decision makers Project Duration: 6 months Business pitches prepared: 95 Business verticals covered: 28 Introductions done to CMOs, CEOs & Co-founders: 186 Meetings done with CMOs/CEOs/Key decision makers: 68 Business generated: Rs.44 lacs PRODUCT GTM01
  • 16. E-COMMERCE: STRATEGY TO EXECUTION PRODUCT ECOM01 : E-COMMERCE: STRATEGY TO EXECUTION  Business document preparation  Investor pitch preparation  UI / UX strategy  Customer acquisition plan: Multi channel: Offline + Online  Seller & Channel Partner acquisition plan  Monetization strategy: Building multiple revenue channels  Offline-Online integration: Omni-channelization  Marketing & Campaign management: Omni-channel PRODUCT: ECOM01 SILVER PLAN GOLD PLAN Business document & Investor pitch preparation a a Customer & Seller/Partner acquisition plan a a Marketing & Campaign management + UI/UX strategy a Monetization strategy + Offline-Online Integration a DURATION 1 month + 2 months + PRODUCT ECOM01 ‘Think As Consumer’s e-commerce domain experts have proven expertise in developing successful e- commerce businesses from scratch and providing a rock-solid foundation for them to grow. One of our specialization areas is to provide an Omni-channel play to businesses through effective offline-online business & marketing integration.
  • 17. E-COMMERCE: STRATEGY TO EXECUTION LIVE CASE PRODUCT ECOM01 Client: E-commerce discovery + booking platform for celebration venues, events & banquets Project Objective: End-to-end business setup right from concept to operational stage Project Duration: 6 months Key milestones & deliveries: Preparation of Business model Business Forecasting & Budgeting for a 5-year horizon Resource planning, Working Capital & Cash Flow planning Brand assets development: Brand name, logo, tagline, guidelines Seller acquisition: 1,000+ partners Delivery of the website with all functionalities + Development of Mobile app Setting up of a team to manage operations Developing a Marketing plan, Customer & Seller acquisition plan
  • 18. DISTRIBUTION: INDIRECT & FRANCHISING LIVE CASE PRODUCT DIST01 Client: Real estate platform with Offline Retail operations Project Objective: Develop an ‘Asset-light’ business expansion model; Attract, acquire & on-board Franchisees to run retail centers Project Duration: 9 months Key milestones & deliveries: Development of a Business and ROI pitch for Franchisees Identifying multiple channels to acquire partners Building a business & financials plan for each partner Designing a cost-effective campaign to attract partners Shortlisting, meeting & empaneling Franchisees across 22 cities across India Developing a Business Development roadmap at partner-level
  • 19. MULTI-CHANNEL CUSTOMER ACQUISITION PRODUCT CAQ01 : CUSTOMER ACQUISITION  Target Audience definition & profiling  ROI-led shortlisting of customer acquisition modes & channels  Building a 360 degree Offline-Online integrated plan  End-to-end execution of Customer acquisition initiatives  Generate Trials: Grow web traffic, app downloads, store footfalls, site visits etc  Putting together a ‘Loyalty & Cross-sell/Up-sell’ plan for acquired customers PRODUCT: DIST01 SILVER PLAN GOLD PLAN Target Audience definition & profiling a a Identifying Channels & developing Marketing Plan a a Execution of the Marketing plan a Planning & execution of Loyalty & Cross-sell/Up-sell initiatives a DURATION 1.5 months + 3 months + PRODUCT CAQ01 With our strong Performance Marketing approach, we follow a completely ROI-led strategy in selecting Marketing channels. We identify key metrics relevant for every business (Example: App downloads for E- commerce, Footfalls for Retail stores, Site visits for Real Estate, Test Drives for Automobiles etc) and deploy resources to optimally achieve these KPIs
  • 20. MULTI-CHANNEL CUSTOMER ACQUISITION PRODUCT CAQ01 LIVE CASE Client: Mobile app for handset protection, security and insurance Project Objective: To sell mobile apps to unserved and non-digitised smartphone users in a profitable and sustainable manner Project Duration: 1 year + Key milestones & deliveries: Developed an innovative offline retail channel strategy to market the app Repositioned & rebranded Mobile Apps as a Branded CPG/Retail Brand Achieved a 400%+ growth in revenues within 6 months Quick ramp-up of Customer Acquisition initiatives across other Platforms / Geographies / Genres Innovative-Frugal marketing through In-store initiatives & Visual merchandising
  • 21. CONSUMER EXPERIENCE MEASUREMENT (CXM) PRODUCT CXM01 : CONSUMER EXPERIENCE MEASUREMENT & MANAGEMENT  Creation of User profiles  Creation of ‘Use Case Scenarios’  Data collection along Consumer Touchpoints across Life-cycle  Analysis & Reporting  Route Cause Analysis  Optimization & KPI setting PRODUCT: CXM01 DURATION 2 months + PRODUCT CXM01 ‘Consumer Experience’ today is the culmination of all Business & Marketing efforts by a brand. This innovative product from us seeks to map a KPI-led, 360-degree brand experience from a ‘Consumer’ perspective. Our work spans the CX strategy, Journey mapping, Voice of Customer, CX analytics CX technology and Training. Our multiple audit and measurement tools help in providing an exhaustive report along with recommendations by industry experts
  • 22. CONSUMER EXPERIENCE MEASUREMENT (CXM) PRODUCT CXM01 LIVE CASE Client: A travel company offering customized all-inclusive tour packages Project Objective: To map the Consumer experience right from Path-to-purchase to Return-to-base Project Duration: 4 months Key milestones & deliveries: Project was divided into consumer-stage modules: Information search > Booking > Preparation > Holiday experience > Reminiscing Key metrics were identified and measured including ‘Handling of pre-booking queries’, ‘Transport & accommodation assurance’, ‘Assistance on travel preparations’, ‘Payments during the holiday’ as well as ‘Social sharing of experience during & post travel’ The client was provided with a comprehensive report on each stage along with diagnostics
  • 23. REAL ESTATE PORTAL OUR CLIENT LIST BIG DATA MOBILE MARKETING HEALTHCARE MOBILE APP VENUE BOOKING PORTAL PEST CONTROL SERVICES MEN’S PERSONAL CARE TRAVEL BOOKING MINI-STORE OFFERS DISCOVERY APP
  • 24. OUR TEAM ASHUTOSH TYAGI | Marketing, Brand Management & Consumer Insights expert 23+ yrs | FMCG | Telecom | Health & Wellness | F&B | Marketing Research Marketing | Enterprise Marketing | Product management | Business Development B.Tech., MBE Delhi University, EMBA IIM Kozhikode SAIKAT UPADHYA, Sales & Distribution expert 20+ yrs | Sales | Distribution | Industrial | Marketing | Consulting | Customer Acquisition | Business Development B.E.- IIT-BHU, MMS – JBIMS Mumbai RAJIB CHAKRAVORTY, BFSI & Data analytics expert 25+yrs | Product Strategy | Data analytics | Finance | CRM | Marketing Strategy Sales | Data modelling B.Tech - IIT-KGP, PGDM - IIM Lucknow SUJOY CHOURASIA, Retail Operations, QSR & Franchising expert 18+ yrs |Franchising | Franchisee setup & management | Retail | Sales | Operations | Modern LFR Retailing | Marketing B.Sc, MBA
  • 25. GANESH BALARAMAN, Consumer Services & Retail management expert 25+ yrs | Telecom | Media | VAS | Gaming | IT | Customer Experience | Sales | Operations | Marketing MBA-Marketing, University of Mumbai NITISH MALIK, Media & Telecom Business management expert 30+ yrs | Retail | Consumer Durables | Electronics | Sales | Marketing Consumer Services | Business Processes | Customer Acquisition | Operations M.Sc. Physics, M.Sc - DMM (JBIMS) TV THYAGARAJON, end-to-end project expert – Manufacturing and Sales & Distribution 25+ yrs | FMCG | Retail | Business Development | Operations | Marketing | Industrial B.E, PGDM- IIM-A OUR TEAM
  • 26. PK CHATTERJI, Outsourced CEO 20+ yrs | Marketing | Business Development | Advertising | Brand Promotion | Sales | Branding | B.A, PGDM PARTHO MAITRA, Advertising & Communications expert 30+ yrs | Sales | Distribution | Factory Management | Industrial | FMCG Operations | General Management B.Tech PESHWA ACHARYA, Founder 25+ yrs | Senior Management | P&L expertise | FMCG | Telecom | Retail | E-commerce | Marketing | Technology | Healthcare | Business Modelling B.Tech - IIT-KGP, PGDM - IIM-Calcutta OUR TEAM