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doing the right thing?

                              - exploring
                        social innovation
                          in social media
Pernilla Severson, PhD Media and Communication Studies,
Malmö University pernilla.severson@mah.se
first presented at media conference
              NordMedia

   here presented for master students
 leadership for sustainability, at Stapeln,
                 Malmö

goal: stimulate discussion on relationship
     between social media and social
                innovation
Social innovation
         new research field linking
         community-driven to market-
         driven

         innovative ways to meet social
         needs

         construct for understanding —
         and producing lasting social
         change
Stanford Center on Philantrophy and Civil Society

 A novel solution to a
 social problem that is
 more effective, efficient,
 sustainable, or just than
 existing solutions and
 for which the value
 created accrues
 primarily to society as a
 whole rather than
 private individuals.
social network site
>>

          web-based services that allow
          individuals to
          (1) construct a public or semi-
          public profile within a bounded
          system,
          (2) articulate a list of other
SOCIAL    users with whom they share a
          connection, and
NETWORK   (3) view and traverse their list
SITE      of connections and those made
          by others within the system.
Social media as social innovation

   Social media is innovative ways to meet
   social needs

   Social media is construct for understanding
   — and producing lasting social change
doing twitter
>>

     1) following my followers social
     innovation activity on Twitter

     2) asking my followers for social
     innovation examples on Twitter

     3) conduct searches for social
     innovation on Twitter
cross-pollinations
>>
     connecting where exchange of something
     takes place, changes involved people,
     something new can grow

     means possibilities for more and new
     contacts between different groups in
     society

     is an intricate ongoing weaving of
     connecting practices

     need communication, trust, reciprocity
example
many different
people.

trust created by
commenting
peoples tweets,        #DIGIKOLLO
asking for
recommendations
for good beer,
adopting a challenge
for Scrabble on
iPhone, testing and
critiquing an app,             open source
etc
personal as political
>>
     sharing experiences (reciprocity), to heighten
     awareness, that facilitates action and
     cooperation for mutual benefit

     highlighting how connecting practices on Twitter
     makes visible and enhance awareness that the
     personal is political

     personal experiences are linked to power
     relationships (not electoral politics), personal
     (or private) problems are political problems
>>
also Putnam’s ”civicness” to understand
and explore possible value of social media
practice
         provided by a "dense network of secondary
         associations”

         main source of social capital “social networks, and
         the norms of reciprocity and trustworthiness that
         arise from them”

         studying norms of reciprocity and trustworthiness

         how Twitter facilitate action and cooperation for
         mutual benefit
dynamic communities
>>
     a proposition to understand Twitter’s
     flowing, fluent connecting practices
     as communities that change

     the community concept because
     established body of knowledge and
     implies connecting practices

     the dynamics of communities is the
     main important possibility of Twitter
I want to learn more
    How can social innovation be
    understood in relation to the field
    of social change?

    How is it possible to work more
    ‘anchored’ methodologically with
    social media?
Answers March 15th 2012: students leadership for
   susainability and media and communication, Stapeln,
                          Malmö
distinguish approach to social media, personal use, privacy. social media is only tool.

social innovation creates change outide the tool itself, that changes social innovation
in itself. action research methodology.

difficult to come up with definitions, example video, ”social media can be a catalyst
for driving social change”.

same circular as said before, interaction and what stimulates which? social media
revolutionize the social.

media highlights specific cases: FB to provoke change. but no discussion on projects
that do not lead to anything. ended up in ”how do people see internet”. ex statistics
people without internet, more are without than with. change for only a subset of
the world. we need statistics and facts, and at the same time see the possibilites and
examples. who are the small percentage and are they the people with the power?
chicken and the egg. on method, difficult to conduct research to place in traditional
methods and methodology, a third thing. need a new approach.

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Lecture social mediasocialinnovation

  • 1. doing the right thing? - exploring social innovation in social media Pernilla Severson, PhD Media and Communication Studies, Malmö University pernilla.severson@mah.se
  • 2. first presented at media conference NordMedia here presented for master students leadership for sustainability, at Stapeln, Malmö goal: stimulate discussion on relationship between social media and social innovation
  • 3. Social innovation new research field linking community-driven to market- driven innovative ways to meet social needs construct for understanding — and producing lasting social change
  • 4. Stanford Center on Philantrophy and Civil Society A novel solution to a social problem that is more effective, efficient, sustainable, or just than existing solutions and for which the value created accrues primarily to society as a whole rather than private individuals.
  • 6. >> web-based services that allow individuals to (1) construct a public or semi- public profile within a bounded system, (2) articulate a list of other SOCIAL users with whom they share a connection, and NETWORK (3) view and traverse their list SITE of connections and those made by others within the system.
  • 7. Social media as social innovation Social media is innovative ways to meet social needs Social media is construct for understanding — and producing lasting social change
  • 9. >> 1) following my followers social innovation activity on Twitter 2) asking my followers for social innovation examples on Twitter 3) conduct searches for social innovation on Twitter
  • 11. >> connecting where exchange of something takes place, changes involved people, something new can grow means possibilities for more and new contacts between different groups in society is an intricate ongoing weaving of connecting practices need communication, trust, reciprocity
  • 12. example many different people. trust created by commenting peoples tweets, #DIGIKOLLO asking for recommendations for good beer, adopting a challenge for Scrabble on iPhone, testing and critiquing an app, open source etc
  • 14. >> sharing experiences (reciprocity), to heighten awareness, that facilitates action and cooperation for mutual benefit highlighting how connecting practices on Twitter makes visible and enhance awareness that the personal is political personal experiences are linked to power relationships (not electoral politics), personal (or private) problems are political problems
  • 15. >> also Putnam’s ”civicness” to understand and explore possible value of social media practice provided by a "dense network of secondary associations” main source of social capital “social networks, and the norms of reciprocity and trustworthiness that arise from them” studying norms of reciprocity and trustworthiness how Twitter facilitate action and cooperation for mutual benefit
  • 17. >> a proposition to understand Twitter’s flowing, fluent connecting practices as communities that change the community concept because established body of knowledge and implies connecting practices the dynamics of communities is the main important possibility of Twitter
  • 18. I want to learn more How can social innovation be understood in relation to the field of social change? How is it possible to work more ‘anchored’ methodologically with social media?
  • 19. Answers March 15th 2012: students leadership for susainability and media and communication, Stapeln, Malmö distinguish approach to social media, personal use, privacy. social media is only tool. social innovation creates change outide the tool itself, that changes social innovation in itself. action research methodology. difficult to come up with definitions, example video, ”social media can be a catalyst for driving social change”. same circular as said before, interaction and what stimulates which? social media revolutionize the social. media highlights specific cases: FB to provoke change. but no discussion on projects that do not lead to anything. ended up in ”how do people see internet”. ex statistics people without internet, more are without than with. change for only a subset of the world. we need statistics and facts, and at the same time see the possibilites and examples. who are the small percentage and are they the people with the power? chicken and the egg. on method, difficult to conduct research to place in traditional methods and methodology, a third thing. need a new approach.

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