2. TOP MOBILE & TABLET ACTIVITY – WEEK ENDING 2/15/2013
Mobile Trends
One of the main challenges for wallets other than PayPal continues to be gaining awareness among
participants, according to a new report from comScore. The report, Digital Wallet Road Map 2013, found that
digital wallets other than PayPal only had awareness among 51% of U.S. participants. A couple insights worth
noting include:
– PayPal reported that mobile payment volume in 2012 was up 250% for a total of $14 billion. In 2013, the company expects to do $20
billion in mobile payment volume.
– 48% of respondents say they had used PayPal, 8% Google Wallet, 3% MasterCard PayPass Wallet, 2% Square Wallet, 2% V.me by Visa,
1% Isis, 1% Lemon Wallet and 2% LevelUp.
Mobile start-up Nomi, which has scored $3 million in seed funding, gathers mobile-device IDs as people enter
merchant locations through the merchant's WiFi network or via small sensors that track a mobile device's
radio signals down to a one-to-three-meter proximity. Nomi then uses machine learning to identify spatial
relationships by crunching data on participant footpaths. In addition, Nomie is working on an opt-in only
system called Engage that will allow participants to identify themselves in exchange for deals.
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3. TOP MOBILE & TABLET ACTIVITY – WEEK ENDING 2/15/2013
Mobile Trends (cont.)
Forrester just released their 2013 Mobile Trends for Marketers report. Key takeaways include:
– Advanced marketers will integrate mobile into a multiyear strategic vision.
– Mobile platforms will act as a catalyst for the next generation of connected experiences. In particular, smart apps connected to
products and CRM systems will emerge. In 2013, leading marketers will anticipate the longer-term mobile disruption and shift from
tactical efforts to more transformative mobile strategies.
– Implementing this strategy requires significant investment and marketing control.
– Mobile on the cheap is over. Implementing the complex technology to make the most of mobile opportunities requires a new vision
of how to interact with customers, significant changes in culture and competencies across business and IT, and more investment.
Leading marketers will take back mobile ownership from agencies and services vendors.
– It is still early days: some hyped mobile trends will disappoint.
– Indoor location, cross-channel attribution, responsive design, analytics solutions, mobile “big data,” and other mobile technologies
will make progress, but they won’t be game-changers this year.
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