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SOCIAL 
SNAPSHOT: finance 
American express* 
CAPITAL ONE 
BANK OF AMERICA 
CITIBANK* 
DISCOVER 
CHASE* 
facebook 
6,552,184 
2,976,806 
1,891,959 
1,768,706 
1,591,345 
1,426,857 
HIGHEST ACTIVATION RATE 
Post by Citibank US showing a quick x for melting ice cream 
using hashtag #WellPlayed 
ACTIVATION RATE: 5% 
American Express 
bank of america** 
citibank 
capital one 
discover 
chase 
741,706 
329,702 
136,802 
98,551 
67,166 
57,948 
# Subscribers 
P A R T I C I P A N T E N G A G E M E N T 
bank of america chase bank of america 
CONNECT WITH US performics.com facebook.com/performics twitter.com/performics 
twitter 
most retweets 
Tweet by Capital One advertising travel options using Venture's #YesMiles 
RETWEETS: 2,672 
YYOOUUTTUUBBEE 
Socialtools is a global proprietary Publicis Groupe app that tracks competitive performance 
of brands' Facebook, Twitter, YouTube and Instagram accounts. Performics leverages 
Socialtools to extract insights and create benchmarks to build client presence in the social 
space and drive successful brand experiences for participants focused on performance. 
Average 
views/video 
Average number of 
views per video 
posted by brand 
TALKING 
ABOUT 
Number of unique users sharing 
stories about the brand page 
over the last 7 days (e.g. liking, 
sharing, checking in, etc.) 
Activation 
Rate/Post 
[(likes+comments+shares) / 
(fans x CM posts)] x 100 
M E T H O D O L O G Y 
# Fans 
# Followers 
AMERICAN EXPRESS 
BANK OF AMERICA 
CITIBANK 
CAPITAL ONE 
CHASE 
DISCOVER 
40,253 
11,638 
5,680 
3,988 
2,891 
2,546 
most viewed 
Video by American Express advertising Change- a lm about 
Americans without access to certian nancial options, and 
giving them hope 
views: 816,048 
*Aggregation of institution/card specic pages 
**BofA_Community Twitter handle 
S E P T E M B E R 2 0 1 4 
*July data 
Talking 
About 
Retweets, 
Mentions and 
Hashtags 
Avg. Views 
Per Video 
Finance Average 
Leading Brand 
9,829 6,006 38,983 
42,279 25,719 118,358

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Finance Social Snapshot

  • 1. SOCIAL SNAPSHOT: finance American express* CAPITAL ONE BANK OF AMERICA CITIBANK* DISCOVER CHASE* facebook 6,552,184 2,976,806 1,891,959 1,768,706 1,591,345 1,426,857 HIGHEST ACTIVATION RATE Post by Citibank US showing a quick x for melting ice cream using hashtag #WellPlayed ACTIVATION RATE: 5% American Express bank of america** citibank capital one discover chase 741,706 329,702 136,802 98,551 67,166 57,948 # Subscribers P A R T I C I P A N T E N G A G E M E N T bank of america chase bank of america CONNECT WITH US performics.com facebook.com/performics twitter.com/performics twitter most retweets Tweet by Capital One advertising travel options using Venture's #YesMiles RETWEETS: 2,672 YYOOUUTTUUBBEE Socialtools is a global proprietary Publicis Groupe app that tracks competitive performance of brands' Facebook, Twitter, YouTube and Instagram accounts. Performics leverages Socialtools to extract insights and create benchmarks to build client presence in the social space and drive successful brand experiences for participants focused on performance. Average views/video Average number of views per video posted by brand TALKING ABOUT Number of unique users sharing stories about the brand page over the last 7 days (e.g. liking, sharing, checking in, etc.) Activation Rate/Post [(likes+comments+shares) / (fans x CM posts)] x 100 M E T H O D O L O G Y # Fans # Followers AMERICAN EXPRESS BANK OF AMERICA CITIBANK CAPITAL ONE CHASE DISCOVER 40,253 11,638 5,680 3,988 2,891 2,546 most viewed Video by American Express advertising Change- a lm about Americans without access to certian nancial options, and giving them hope views: 816,048 *Aggregation of institution/card specic pages **BofA_Community Twitter handle S E P T E M B E R 2 0 1 4 *July data Talking About Retweets, Mentions and Hashtags Avg. Views Per Video Finance Average Leading Brand 9,829 6,006 38,983 42,279 25,719 118,358