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INTERNAL
CONTROLS
                                                                               August 12 13, 2010
                                                                                      12−13,
                                                                                       Arlington, VA



& RISK
MANAGEMENT
STRATEGIES
Learn How To Reduce Program Fraud And Risk
STRENGTHEN Performance and Accountability Objectives by Mitigating
High-Potential Risks
Discover how to minimize risks that arise from both internal and external sources


OBTAIN Organizational Results with Relevant and Up to Date Control Activities
Learn to modify your internal controls as new technology and operational shifts occur


COMBAT Fraud with Innovative Control Testing
Identify successful techniques to monitor your control management framework


CORRECT Material Weaknesses with a Pro-Active Action Plan
Develop critical steps to correct non-functioning controls


Earn up to 12 CPE Credits!                   Enhance Operational and Financial Efficiency
In Association with:                              with a Strategic Internal Control System
                               www.PerformanceInstitute.org/InternalControls
                                             www.PerformanceInstitute.org/InternalControls 1
Should
  Attend
• Financial Managers
• Financial Analysts
                         1        Internal Controls and Risk Management Strategies


                                 August 12, 2010
                                 9:00
                                 The Foundation of Internal Controls: Definitions, Concepts and
                                 Historical Mandates
• CFOs                           •   Evaluate the five standards for internal controls and define basic definitions

                                 •   Identify the essential characteristics of a solid control system
• Budget Analysts
                                 •   Review critical government management standards as they apply to fraud prevention
• Budget Officers                    and internal controls

• Program                        •   Examine the relationship between fraud deterrence and internal controls
  Managers
                                 Create the Foundation for a Strong Control System and Gain
• Project Managers               Management Buy-In
• Risk Analysts                  •   Understand how control activities link to your overall performance efforts

                                 •   Examine the role of management in developing and maintaining effective control systems
• Controllers
                                 •   Establish which control framework is right for your organization
• Administrators
                                 •   Learn to produce a control environment that encourages high-quality control reviews

                                 •   Ensure that your entire team participates with maintaining an effective control process


                                 12:00
                                 Lunch Break


                                 1:00
                                 Identify and Assess the Risks of Internal Control and Determine the
                                 Causes of Weakness
                                 •   Ensure that your team fully understands the organizational objectives in order to
                                     properly identify latent risks

                                 •   Outline what critical questions must be answered in order to assess harmful risks

                                 •   Identify risks and relationships inside and outside the organization


                                 Interactive Application Session: Conduct a Risk Assessment
                                 •   Identify high risk/high vulnerability issues

                                 •   Analyze the likelihood of the risks occurring

                                 •   Determine how the risks should be managed and minimized


                                 4:00
                                 Day 1 Training Adjourns



2      www.PerformanceInstitute.org/InternalControls
2
Internal Controls and Risk Management Strategies


August 13, 2010
9:00
Identify Control Activities Required to Address Potential Risks
                                                                                                        Top 5
                                                                                                      Reasons to

                                                                                                      1. Successfully
                                                                                                         organize your
•   Study the types of controls that may better suit a specific need                                      organization’s
•   Address personnel staff to ensure complete follow through with identified activities                  internal control
                                                                                                         process
•   Ensure effective communication is in place so that the controls are properly placed
                                                                                                      2. Evaluate control
Correct Material Weaknesses in Internal Control-Over                                                     systems and identify
Financial Reporting                                                                                      vulnerabilities
•   Establish systems to ensure that a corrective action is implemented for all
                                                                                                      3. Determine the
    material weaknesses
                                                                                                         cause of control
•   Learn how to monitor, correct and record deficiencies in your organization
                                                                                                         weaknesses
•   Determine if new controls or improvements on existing controls are necessary
                                                                                                      4. Examine the role
                                                                                                         of management in
12:00
Lunch Break                                                                                              developing and
                                                                                                         maintaining effective
1:00                                                                                                     internal controls
Implement Ongoing Monitoring Processes
                                                                                                      5. Learn to best
•   Implement periodic reviews, reconciliations or comparisons of data into daily routines               customize your
•   Discover how to build a strong foundation for monitoring your internal controls                      control activities
•   Discern which monitoring processes best fit your organizational needs


Communicate the Results Produced with Your Assessments
•   Determine who is the audience or key stakeholders interested in your findings

•   Learn how to create reports that everyone in your organization can utilize
    and understand

•   Outline elements that are most effective in internal control reports


4:00
Training Course Adjourns




                                                                           www.PerformanceInstitute.org/InternalControls      3
Internal Controls and Risk Management Strategies


 Certification
 Become a Certified Government Performance Manager
 To ensure professional success, you must continually expand your skills and education. The bar has been raised
 in government agencies and organizations and many government managers are now required to receive formal
 certification to stay up to date on the latest trends, best practices and mandates. To address these needs, the Institute
 offers a Certificate in Government Performance Management. Completing a certification program is easy. Just attend
 three “core” courses and an additional three “elective” courses you select based on topics that meet your agency’s
 unique needs. Upon successful completion, you will emerge from the Institute’s certification program with a thorough
 understanding of all course concepts—and poised to apply what you learned in a real and practical way.


 Advance Your Career                         Meet New Certification                    Customize a Program
 Education and professional certification     Requirements                             to Fit Your Needs
 are becoming necessary for promotion
                                             To hold a position as a performance      Working with Institute training
 and requirements for coveted
                                             manager in government you must           managers, you can select courses
 positions. In the Certified Government
                                             demonstrate compliance with new skills   that will have direct application and
 Performance Manager program, you
                                             sets required by OMB and Congress.       impact to your work.
 will acquire the skills and tools to make
                                             Receiving your certificate is one key
 you the lead performance management
                                             way to demonstrate your skills.
 resource for your organization.


 For more information about certification, please contact Chris Hicks at 202-739-9548 or email him at
 Chris.Hicks@PerformanceInstitute.org




4        www.PerformanceInstitute.org/InternalControls
Internal Controls and Risk Management Strategies


In-House Training
One of the more popular vehicles for accessing the Institute’s educational offerings is the delivery of on-site trainings and
management facilitations. Bringing a training or facilitation in-house gives you the opportunity to customize a program
that addresses your exact challenges and provides a more personal learning experience, while virtually eliminating travel
expenses. Whether you require training for your department or for an organization-wide initiative, the advanced learning
methods employed by The Performance Institute will create an intimate training atmosphere that maximizes knowledge transfer
to enhance the talent within your organization.


Customization
We realize that not all obstacles can be overcome by applying an “off-the-shelf” solution. While many training providers will
offer you some variation of their standard training, The Performance Institute’s subject matter experts will work with you and your
team to examine your programs and determine your exact areas of need. The identification of real life examples will create
a learning atmosphere that resonates with participants while at the same time providing immediate return on your training
investment. Using interactive exercises that employ actual projects or scenarios from your organization, instructors can address
specific challenges and align the curriculum of each session to your objectives. While the majority of on-site trainings are
focused on smaller groups, the Performance Institute also has the ability to accommodate organization-wide training initiatives.
Utilizing multiple instructors, the Institute has the capacity to deliver courses to groups of up to 300 participants per day.


Areas of Expertise
On-site delivery of single courses, certification programs and entire packages of specialized courses are available in
the following areas:

•   Strategic Planning                       •   Workforce Management                     •   Program Evaluation
•   Performance Measurement                  •   Performance-Based Budgeting              •   Administrative Management
•   Project Management                       •   Performance-Based Contracting            •   Leadership and Change
•   Lean Six Sigma                           •   Performance Reporting

For more information about in-house training options available to you, please contact Jennifer Mueller at
202-739-9619 or email her at Jennifer.Mueller@PerformanceInstitute.org.




Exhibiting Sponsorship
As a conference and training provider, The Performance Institute is an expert in bringing together leaders to share and
discuss best practices and innovations. We connect decision-makers with respected solution providers. The Institute
offers four different pre-designed sponsorship packages:

• Event Co-Sponsor             • Session Sponsor               • Luncheon Sponsor              • Exhibit Booth Sponsor

To learn more about exhibiting and sponsorship at Internal Controls and Risk Management Strategies, please
contact Meredith Mason at 202-739-9707 or email her at Meredith.Mason@PerformanceInstitute.org



                                                                       www.PerformanceInstitute.org/InternalControls              5
Internal Controls and Risk Management Strategies


    Logistics & Registration
    Venue and Hotel                                               CPE Credit
    Internal Controls and Risk Management Strategies will                           Delivery Method: Group-live
    be hosted at The Performance Institute’s Training Center in                     Program Level: Basic
    Arlington, VA, just one block east of the Courthouse stop                       Prerequisites: None
    on the Orange Line of the D.C. Metro. A public parking                          Advanced Preparation: None
    garage is located inside of the building for $10/day.                           CPE Credits: 12
    Continental breakfast and refreshments will be provided for
    delegates on each day.                                        The Performance Institute is registered with the National Association
                                                                  of State Boards of Accountancy (NASBA) as a sponsor of continuing
                                                                  professional education on the National Registry of CPE Sponsors.
       The Performance Institute Training Center                  State boards of accountancy have final authority on the acceptance of
       1515 North Courthouse Rd., Suite 600                       individual courses for CPE credit. Complaints regarding sponsors may be
       Arlington, VA 22201                                        addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue
       877-992-9521                                               North, Nashville, TN 37219-2417. Website: www.nasba.org.

    A limited number of rooms have been reserved at the           Quality Assurance
    Arlington Rosslyn Courtyard by Marriott at the prevailing     The Performance Institute strives to provide you with the most productive
    rate of $170. This rate is based on the Government            and effective educational experience possible. If after completing the
    Per Diem and is subject to change. Please call the hotel      course you feel there is some way we can improve, please write your
    directly and reference code “Internal Controls and Risk       comments on the evaluation form provided upon your arrival. Should
    Management Strategies Training Course” when making            you feel dissatisfied with your learning experience and wish to request a
                                                                  credit or refund, please submit it in writing no later than 10 business days
    reservations to get the discounted rate. The hotel is
                                                                  after the end of the training to:
    conveniently located three blocks from the Rosslyn Metro
    station. Please ask the hotel about a complimentary shuttle   The Performance Institute: Quality Assurance
    that is also available for your convenience.                  805 15th Street, NW, 3rd Floor.
                                                                  Washington, DC 20005
       Arlington Rosslyn Courtyard by Marriott
                                                                  We will evaluate individual complaints in a context of collective
       1533 Clarendon Blvd.                                       comments from the event.
       Arlington, VA 22209                                        Note: As speakers are confirmed six months before the event, some
       Phone: 703-528-2222                                        speaker changes or topic changes may occur in the program. The
       Phone: 1-800-321-2211                                      Performance Institute is not responsible for speaker changes, but will work
       www.courtyardarlingtonrosslyn.com                          to ensure a comparable speaker is located to participate in the program.

                                                                  If for any reason The Performance Institute decides to cancel this
    Tuition & Group Discounts                                     conference, The Performance Institute accepts no responsibility for
                                                                  covering airfare, hotel or other costs incurred by registrants, including
    The tuition rate for Internal Controls and Risk               delegates, sponsors and guests.
    Management Strategies is as follows:

     Offerings     Early Bird Rate*     Regular Rate
     Conference    $769                 $869

    * For the Early Bird Rate, Register by June 23, 2010.

    For more information on group discounts for Internal
    Controls and Risk Management Strategies please
    contact Chris Hicks at 202-739-9548 or email him at
    Chris.Hicks@PerformanceInstitute.org




6        www.PerformanceInstitute.org/InternalControls
Internal Controls and Risk Management Strategies


Logistics & Registration
            Visit                                                                                    Fax this form to                            Call
            www.PerformanceInstitute.org/InternalControls                                            866-234-0680                                877-992-9521


   Registration Form
      Yes! Register me for Internal Controls and Risk Management Strategies

      Please call me. I am interested in a special group discount for my team

   Delegate Information

   Name                                                                                                                                  Title


   Organization                                                                                                                          Dept.


   Address


   City                                                               State                                                              Zip


   Telephone                                                                                                                             Fax


   Email


   Payment Information
     Check           Purchase Order/Training Form            Credit Card



   Credit Card Number                                                 Expiration Date                                                     Verification no.


   Name on Card


   Billing Address

   Please make checks payable to: The Performance Institute

   CANCELLATION POLICY: The Performance Institute will provide a full refund less a $399 administration fee for cancellations requested four weeks prior to
   the event start date unless cancellation occurs within two weeks prior to the event start date. If a cancellation is requested less than two weeks prior to the
   event start date, no refund will be issued. Registrants who fail to attend and do not cancel prior to the event will be charged the entire registration fee. All
   cancellations must be requested through the cancellation link found in your attendance confirmation email. Please note that cancellation is not final until you
   receive a cancellation confirmation email.

          I have read and accepted the Cancellation Policy above.

   ACKNOWLEDGED AND AGREED

   By: ______________________________________________________________________________________________ Date: ________________________________________


                                                                                                                                 Priority Code: P762-WEB


                                                                                          www.PerformanceInstitute.org/InternalControls                               7
Ab
About
The Performance Institute
Called “the leading think tank in performance measurement for government” on OMB’s
ExpectMore.gov, The Performance Institute has been a leader in Performance Management
training and policy since the 2000 administration transition. As part of the Government
Performance Coalition, a group of good government organizations, the Institute worked in
2000 to deliver recommendations to the then new administration on what would become the
President’s Management Agenda.

In 2010, the Institute is leading Innovations in Government: From Transition to Transformation,
or InnoGOV.org, a collection of forums, research and recommendations to bring insight
and transformation to the federal government. The goal of InnoGOV.org is to centralize the
importance of performance, accountability and transparency in government and to disseminate
the leading best practices to government managers.

The Performance Institute has published several research reports regarding performance
management initiatives and trains over 10,000 government managers per year on
performance-based topics. Dedicated to improving citizen services and taxpayer transparency,
the Institute uses a best-practices foundation to deliver the most effective and tested
methodologies for improving performance.




805 15th Street, NW – 3rd Floor
Washington, DC 20005
PerformanceInstitute.org

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P762 web

  • 1. INTERNAL CONTROLS August 12 13, 2010 12−13, Arlington, VA & RISK MANAGEMENT STRATEGIES Learn How To Reduce Program Fraud And Risk STRENGTHEN Performance and Accountability Objectives by Mitigating High-Potential Risks Discover how to minimize risks that arise from both internal and external sources OBTAIN Organizational Results with Relevant and Up to Date Control Activities Learn to modify your internal controls as new technology and operational shifts occur COMBAT Fraud with Innovative Control Testing Identify successful techniques to monitor your control management framework CORRECT Material Weaknesses with a Pro-Active Action Plan Develop critical steps to correct non-functioning controls Earn up to 12 CPE Credits! Enhance Operational and Financial Efficiency In Association with: with a Strategic Internal Control System www.PerformanceInstitute.org/InternalControls www.PerformanceInstitute.org/InternalControls 1
  • 2. Should Attend • Financial Managers • Financial Analysts 1 Internal Controls and Risk Management Strategies August 12, 2010 9:00 The Foundation of Internal Controls: Definitions, Concepts and Historical Mandates • CFOs • Evaluate the five standards for internal controls and define basic definitions • Identify the essential characteristics of a solid control system • Budget Analysts • Review critical government management standards as they apply to fraud prevention • Budget Officers and internal controls • Program • Examine the relationship between fraud deterrence and internal controls Managers Create the Foundation for a Strong Control System and Gain • Project Managers Management Buy-In • Risk Analysts • Understand how control activities link to your overall performance efforts • Examine the role of management in developing and maintaining effective control systems • Controllers • Establish which control framework is right for your organization • Administrators • Learn to produce a control environment that encourages high-quality control reviews • Ensure that your entire team participates with maintaining an effective control process 12:00 Lunch Break 1:00 Identify and Assess the Risks of Internal Control and Determine the Causes of Weakness • Ensure that your team fully understands the organizational objectives in order to properly identify latent risks • Outline what critical questions must be answered in order to assess harmful risks • Identify risks and relationships inside and outside the organization Interactive Application Session: Conduct a Risk Assessment • Identify high risk/high vulnerability issues • Analyze the likelihood of the risks occurring • Determine how the risks should be managed and minimized 4:00 Day 1 Training Adjourns 2 www.PerformanceInstitute.org/InternalControls
  • 3. 2 Internal Controls and Risk Management Strategies August 13, 2010 9:00 Identify Control Activities Required to Address Potential Risks Top 5 Reasons to 1. Successfully organize your • Study the types of controls that may better suit a specific need organization’s • Address personnel staff to ensure complete follow through with identified activities internal control process • Ensure effective communication is in place so that the controls are properly placed 2. Evaluate control Correct Material Weaknesses in Internal Control-Over systems and identify Financial Reporting vulnerabilities • Establish systems to ensure that a corrective action is implemented for all 3. Determine the material weaknesses cause of control • Learn how to monitor, correct and record deficiencies in your organization weaknesses • Determine if new controls or improvements on existing controls are necessary 4. Examine the role of management in 12:00 Lunch Break developing and maintaining effective 1:00 internal controls Implement Ongoing Monitoring Processes 5. Learn to best • Implement periodic reviews, reconciliations or comparisons of data into daily routines customize your • Discover how to build a strong foundation for monitoring your internal controls control activities • Discern which monitoring processes best fit your organizational needs Communicate the Results Produced with Your Assessments • Determine who is the audience or key stakeholders interested in your findings • Learn how to create reports that everyone in your organization can utilize and understand • Outline elements that are most effective in internal control reports 4:00 Training Course Adjourns www.PerformanceInstitute.org/InternalControls 3
  • 4. Internal Controls and Risk Management Strategies Certification Become a Certified Government Performance Manager To ensure professional success, you must continually expand your skills and education. The bar has been raised in government agencies and organizations and many government managers are now required to receive formal certification to stay up to date on the latest trends, best practices and mandates. To address these needs, the Institute offers a Certificate in Government Performance Management. Completing a certification program is easy. Just attend three “core” courses and an additional three “elective” courses you select based on topics that meet your agency’s unique needs. Upon successful completion, you will emerge from the Institute’s certification program with a thorough understanding of all course concepts—and poised to apply what you learned in a real and practical way. Advance Your Career Meet New Certification Customize a Program Education and professional certification Requirements to Fit Your Needs are becoming necessary for promotion To hold a position as a performance Working with Institute training and requirements for coveted manager in government you must managers, you can select courses positions. In the Certified Government demonstrate compliance with new skills that will have direct application and Performance Manager program, you sets required by OMB and Congress. impact to your work. will acquire the skills and tools to make Receiving your certificate is one key you the lead performance management way to demonstrate your skills. resource for your organization. For more information about certification, please contact Chris Hicks at 202-739-9548 or email him at Chris.Hicks@PerformanceInstitute.org 4 www.PerformanceInstitute.org/InternalControls
  • 5. Internal Controls and Risk Management Strategies In-House Training One of the more popular vehicles for accessing the Institute’s educational offerings is the delivery of on-site trainings and management facilitations. Bringing a training or facilitation in-house gives you the opportunity to customize a program that addresses your exact challenges and provides a more personal learning experience, while virtually eliminating travel expenses. Whether you require training for your department or for an organization-wide initiative, the advanced learning methods employed by The Performance Institute will create an intimate training atmosphere that maximizes knowledge transfer to enhance the talent within your organization. Customization We realize that not all obstacles can be overcome by applying an “off-the-shelf” solution. While many training providers will offer you some variation of their standard training, The Performance Institute’s subject matter experts will work with you and your team to examine your programs and determine your exact areas of need. The identification of real life examples will create a learning atmosphere that resonates with participants while at the same time providing immediate return on your training investment. Using interactive exercises that employ actual projects or scenarios from your organization, instructors can address specific challenges and align the curriculum of each session to your objectives. While the majority of on-site trainings are focused on smaller groups, the Performance Institute also has the ability to accommodate organization-wide training initiatives. Utilizing multiple instructors, the Institute has the capacity to deliver courses to groups of up to 300 participants per day. Areas of Expertise On-site delivery of single courses, certification programs and entire packages of specialized courses are available in the following areas: • Strategic Planning • Workforce Management • Program Evaluation • Performance Measurement • Performance-Based Budgeting • Administrative Management • Project Management • Performance-Based Contracting • Leadership and Change • Lean Six Sigma • Performance Reporting For more information about in-house training options available to you, please contact Jennifer Mueller at 202-739-9619 or email her at Jennifer.Mueller@PerformanceInstitute.org. Exhibiting Sponsorship As a conference and training provider, The Performance Institute is an expert in bringing together leaders to share and discuss best practices and innovations. We connect decision-makers with respected solution providers. The Institute offers four different pre-designed sponsorship packages: • Event Co-Sponsor • Session Sponsor • Luncheon Sponsor • Exhibit Booth Sponsor To learn more about exhibiting and sponsorship at Internal Controls and Risk Management Strategies, please contact Meredith Mason at 202-739-9707 or email her at Meredith.Mason@PerformanceInstitute.org www.PerformanceInstitute.org/InternalControls 5
  • 6. Internal Controls and Risk Management Strategies Logistics & Registration Venue and Hotel CPE Credit Internal Controls and Risk Management Strategies will Delivery Method: Group-live be hosted at The Performance Institute’s Training Center in Program Level: Basic Arlington, VA, just one block east of the Courthouse stop Prerequisites: None on the Orange Line of the D.C. Metro. A public parking Advanced Preparation: None garage is located inside of the building for $10/day. CPE Credits: 12 Continental breakfast and refreshments will be provided for delegates on each day. The Performance Institute is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. The Performance Institute Training Center State boards of accountancy have final authority on the acceptance of 1515 North Courthouse Rd., Suite 600 individual courses for CPE credit. Complaints regarding sponsors may be Arlington, VA 22201 addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue 877-992-9521 North, Nashville, TN 37219-2417. Website: www.nasba.org. A limited number of rooms have been reserved at the Quality Assurance Arlington Rosslyn Courtyard by Marriott at the prevailing The Performance Institute strives to provide you with the most productive rate of $170. This rate is based on the Government and effective educational experience possible. If after completing the Per Diem and is subject to change. Please call the hotel course you feel there is some way we can improve, please write your directly and reference code “Internal Controls and Risk comments on the evaluation form provided upon your arrival. Should Management Strategies Training Course” when making you feel dissatisfied with your learning experience and wish to request a credit or refund, please submit it in writing no later than 10 business days reservations to get the discounted rate. The hotel is after the end of the training to: conveniently located three blocks from the Rosslyn Metro station. Please ask the hotel about a complimentary shuttle The Performance Institute: Quality Assurance that is also available for your convenience. 805 15th Street, NW, 3rd Floor. Washington, DC 20005 Arlington Rosslyn Courtyard by Marriott We will evaluate individual complaints in a context of collective 1533 Clarendon Blvd. comments from the event. Arlington, VA 22209 Note: As speakers are confirmed six months before the event, some Phone: 703-528-2222 speaker changes or topic changes may occur in the program. The Phone: 1-800-321-2211 Performance Institute is not responsible for speaker changes, but will work www.courtyardarlingtonrosslyn.com to ensure a comparable speaker is located to participate in the program. If for any reason The Performance Institute decides to cancel this Tuition & Group Discounts conference, The Performance Institute accepts no responsibility for covering airfare, hotel or other costs incurred by registrants, including The tuition rate for Internal Controls and Risk delegates, sponsors and guests. Management Strategies is as follows: Offerings Early Bird Rate* Regular Rate Conference $769 $869 * For the Early Bird Rate, Register by June 23, 2010. For more information on group discounts for Internal Controls and Risk Management Strategies please contact Chris Hicks at 202-739-9548 or email him at Chris.Hicks@PerformanceInstitute.org 6 www.PerformanceInstitute.org/InternalControls
  • 7. Internal Controls and Risk Management Strategies Logistics & Registration Visit Fax this form to Call www.PerformanceInstitute.org/InternalControls 866-234-0680 877-992-9521 Registration Form Yes! Register me for Internal Controls and Risk Management Strategies Please call me. I am interested in a special group discount for my team Delegate Information Name Title Organization Dept. Address City State Zip Telephone Fax Email Payment Information Check Purchase Order/Training Form Credit Card Credit Card Number Expiration Date Verification no. Name on Card Billing Address Please make checks payable to: The Performance Institute CANCELLATION POLICY: The Performance Institute will provide a full refund less a $399 administration fee for cancellations requested four weeks prior to the event start date unless cancellation occurs within two weeks prior to the event start date. If a cancellation is requested less than two weeks prior to the event start date, no refund will be issued. Registrants who fail to attend and do not cancel prior to the event will be charged the entire registration fee. All cancellations must be requested through the cancellation link found in your attendance confirmation email. Please note that cancellation is not final until you receive a cancellation confirmation email. I have read and accepted the Cancellation Policy above. ACKNOWLEDGED AND AGREED By: ______________________________________________________________________________________________ Date: ________________________________________ Priority Code: P762-WEB www.PerformanceInstitute.org/InternalControls 7
  • 8. Ab About The Performance Institute Called “the leading think tank in performance measurement for government” on OMB’s ExpectMore.gov, The Performance Institute has been a leader in Performance Management training and policy since the 2000 administration transition. As part of the Government Performance Coalition, a group of good government organizations, the Institute worked in 2000 to deliver recommendations to the then new administration on what would become the President’s Management Agenda. In 2010, the Institute is leading Innovations in Government: From Transition to Transformation, or InnoGOV.org, a collection of forums, research and recommendations to bring insight and transformation to the federal government. The goal of InnoGOV.org is to centralize the importance of performance, accountability and transparency in government and to disseminate the leading best practices to government managers. The Performance Institute has published several research reports regarding performance management initiatives and trains over 10,000 government managers per year on performance-based topics. Dedicated to improving citizen services and taxpayer transparency, the Institute uses a best-practices foundation to deliver the most effective and tested methodologies for improving performance. 805 15th Street, NW – 3rd Floor Washington, DC 20005 PerformanceInstitute.org