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Lean Six Sigma
                       Yellow Belt Certification
   Earn up to 12       Achieve a Comprehensive Understanding of Lean Six Sigma
   CPE Credits         to Develop and Improve Organizational Processes



   Identify,           March 17 – 18, 2010 | Washington, DC
   Define and
   Integrate Lean      You Will Learn To:
   Six Sigma            Apply Six Sigma Tools to Solve Organizational Challenges
                        Create solutions to business challenges with the help of Six Sigma tools
   to Improve           and methodologies

   Production           Learn the DMAIC Process and How to Use it for Effective Project Management
                        Understand the DMAIC process and learn how to apply this method to solve
   and Bottom           business challenges

   Line Results         Implement Lean and Six Sigma More Efficiently and Effectively
                        Improve quality, reduce cycle time and achieve cost savings through
                        strategic implementation

                        Identify and Overcome Potential Deployment Pitfalls
                        Recognize and conquer roadblocks in your organizational deployment strategy


In Association with:
                       Position yourself as a yellow belt champion in your organization
                                                                www.ASMIweb.com/L6S
For organizations to consistently improve their performance, it is critical that the people doing
           the work have the skills and tools necessary to apply their knowledge to the improvement
           process. The goal of this course is to provide professionals with techniques to continuously
           improve individual and team work by contributing effective solutions in problem solving projects.




Yellow belt recipients will leave the workshop with the tools necessary to:




Apply                  Support                  Document                 Work                      Complete
learned techniques     the identification        “best practices”         to ensure the             a work related
to help make           of improvement           in a manner that         gains of successful       project
improvement in         opportunities            will enable them to      projects are
the daily work of      through a team           be disseminated          maintained
your function area     problem solving          throughout your
by collecting data,    process                  organization
applying the tools
and using the
problem solving
process




2        www.ASMIweb.com/L6S
Lean Six Sigma Yellow Belt Certification

     March 17, 2010




                                                                                                            day one
     8:00                                              12:00
     Workshop Registration and Continental Breakfast   Lunch

     9:00                                              1:00
     Welcome Remarks and Introductions
                                                       Manage the Lean Six Sigma Project
                                                         Streamline Lean Six Sigma and project
     Introduction to Lean Six Sigma                      management strategies
       History and background of Lean and                Apply measurement tools to evaluate projects
       Six Sigma (LSS)                                   and objectives
       Outcomes of LSS
       Core concepts and goals of LSS                  2:30
                                                       Break
       LSS infrastructure
       The DMAIC methodology                           2:45
                                                       Define
     10:30                                               Define problem
     Break
                                                         Define improvement goal
     10:45                                               Initiation of process mapping process (SIPOC)
     DMAIC-Pizza Service Simulation                      Select team
       Prioritizes improvement opportunities             Create project plan
       and countermeasures
                                                         Draft project charter
       Provides for a thorough analysis of
       the opportunity                                 3:30
       Establishes a consistent approach               Summary & Daily Wrap Up

       Enhances employee development                   4:00
       and motivation                                  Day One Adjourns


     Implementation and Deployment Strategy
       Develop strategies and objectives               “The benefits of this
       for deployment
       Incorporate Six Sigma into organizational        conference will help me
       business strategy
       Identify key focus areas and change
                                                        deploy projects and aim
       management processes
                                                        for better performance.”
       Create flexibility and responsiveness in
       your organization                                  – Paul Scofield, Premiere Global



who should attend?
 CEOs                                                   Lean Six Sigma Deployment Leaders
 CIOs                                                   Lean Six Sigma Champions
 COOs                                                   Head of Quality
 VP/Director of Process Improvement                    …and anyone participating in Six Sigma
 VP of Business/Operational Excellence                  or process improvement
 Head of Operations

                                                                                      www.ASMIweb.com/L6S        3
Lean Six Sigma Yellow Belt Certification

               March 18, 2010
day two


               8:30                                                  12:00
               Continental Breakfast                                 Lunch

               9:00                                                  1:00
               Measure                                               Focus on Projects
                 Baseline the current process                          Charter
                 Address “low-hanging fruit”                           Stakeholder analysis
                 Confirm customer CTQs                                  Communication plan
                 Determine current performance baseline                Process map
                 Stratify data                                         Cause and effect
                                                                       FMEA
               Analyze                                                 Solution matrix
                 Gather causal data                                    WBS/schedule
                 Determine & validate root causes                      Control plan
                 Identify a solution to combat root causes
                                                                     2:30
                                                                     Break
               10:30
               Break
                                                                     2:45
               10:45                                                 Review/Questions
               Improve
                                                                     3:15
                 Identify countermeasures
                                                                     Exam
                 Perform cost/benefit analysis
                 Design improved process                             4:00
                 Develop scorecards                                  Day Two Adjourns



               Pizza Service Simulation Two & Control
                 Report scorecard data
                 Create process control plan
                 Identify replication opportunities
                 Develop future plans



          top five reasons to attend:
           Evaluate voice              Dissect your          Eliminate              Create sound    Improve the
           of the customer             processes to          non-value added        metrics to      quality of service
           techniques that             achieve dramatic      steps in your          measure every   and engage
           enhance customer            improvements in       processes and          phase of the    leadership to
           satisfaction                waste reduction       decrease variation     improvement     drive continuous
                                                             to improve             process         improvement
                                                             process




4         www.ASMIweb.com/L6S
Lean Six Sigma Yellow Belt Certification

In-House Training & Customization

One of the more popular vehicles for accessing the Institute’s educational offerings is the delivery of
on-site trainings and management facilitations. Bringing a training or facilitation in-house gives you the
opportunity to customize a program that addresses your exact challenges and provides a more personal
learning experience, while virtually eliminating travel expenses. Whether you require training for a small
group or for an organizational-wide initiative, the advanced learning methods employed by the Institute
will create an intimate training atmosphere that maximizes knowledge transfer to enhance the talent
within your organization.

Customization:
We realize that not all obstacles can be overcome by applying an “off-the-shelf solution”. While many
training providers will offer you some variation of their standard training, the Institute’s subject matter
experts will work with you and your team to examine your programs and determine your exact areas
of need. The identification of real life examples will create a learning atmosphere that resonates with
participants while at the same time providing immediate return on your training investment. Using
interactive exercises that employ actual projects or scenarios from your organization, instructors can
address specific challenges and align the curriculum of each session to your objectives. While the majority
of on-site trainings are focused on smaller groups, the Institute also has the ability to accommodate
organizational-wide training initiatives. Utilizing multiple instructors, the Institute has the capacity to
deliver courses to groups of up to 300 participants per day.

Areas of Expertise:
On-site delivery of single courses, certification programs and entire packages of specialized courses are
available in the following areas:

• Strategic Planning
• Performance Measurement
• Project Management
• Lean Six Sigma                                        “I will now be able to
• Workforce Management
• Budgeting and Forecasting                              apply Lean Six Sigma
• Contracting                                            techniques and tools to
• Performance Reporting
• Program Evaluation                                     measure activities.”
• Administrative Management
                                                          – Katherine Grueneberg, Dental Associates, LTD.
• Change Management
• Balanced Scorecard



For more information about in-house training and certification options, please contact Blake Zach at
877-992-9522 or Blake.Zach@ASMIweb.com.




                                                                               www.ASMIweb.com/L6S            5
Lean Six Sigma Yellow Belt Certification

    Logistics & Registration
    Venue and Hotel:                                       Cancellation Policy:
    The Lean Six Sigma Yellow Belt Certification will       For live events: ASMI will provide a full refund less $399 administration
    be held at The Performance Institute Conference        fee for cancellations four weeks before the event. If cancellation occurs
    Center in Arlington, VA, just one block east of the    within two weeks prior to conference start date, no refund will be issued.
                                                           Registrants who fail to attend and do not cancel prior to the event will be
    Courthouse Metro stop on the Orange Line. A
                                                           charged the entire registration fee.
    public parking garage is located just inside of the
    building for $10/day.                                  For webinars: ASMI will provide a full refund less $50 administrative fee for
                                                           cancellations four weeks before the event. If cancellation occurs within two
                                                           weeks prior to conference start date, no refund will be issued. Registrants
    The Performance Institute Training Center              who fail to attend and do not cancel prior to the meeting will be charged
    1515 N. Courthouse Rd., Suite 600                      the entire registration fee.
    Arlington, VA 22201
    877-992-9521                                           All the cancellation requests need to be made online. Your confirmation
                                                           email contains links to modify or cancel registrations. Please note that the
                                                           cancellation is not final until you receive a written confirmation.
    A limited number of rooms have been reserved
    at the Arlington Rosslyn Courtyard by Marriott         Payment must be secured prior to the conference. If payment is not
    at the prevailing rate of $209 until February 17,      received by the conference start date, a method of payment must
    2010. Please call the hotel directly and reference     be presented at the time of registration in order to guarantee your
                                                           participation at the event.
    code “Yellow Belt Certification” when making
    reservations to get the discounted rate. The
    hotel is conveniently located three blocks from        Quality Assurance:
    the Rosslyn Metro station. Please ask the hotel
                                                           ASMI strives to provide you with the most productive and effective educational
    about a complimentary shuttle that is also             experience possible. If after completing the course you feel there is some way
    available for your convenience.                        we can improve, please write your comments on the evaluation form provided
                                                           upon your arrival. Should you feel dissatisfied with your learning experience
    Arlington Rosslyn Courtyard by Marriott                and wish to request a credit or refund, please submit it in writing no later than
                                                           10 business days after the end of the training to:
    1533 Clarendon Blvd.
    Arlington, VA 22209                                    ASMI Corporate Headquarters: Quality Assurance
    Phone: 703-528-2222 / 1-800-321-2211                   805 15th Street NW, 3rd Floor
    www.courtyardarlingtonrosslyn.com                      Washington, DC 20005

                                                           Note: As speakers are confirmed six months before the event, some
                                                           speaker changes or topic changes may occur in the program. ASMI is not
    Tuition & Group Discounts:                             responsible for speaker changes, but will work to ensure a comparable
                                                           speaker is located to participate in the program.
    The tuition rate for Yellow Belt Certification
    is as follows:                                         If for any reason ASMI decides to cancel this conference, ASMI accepts
                                                           no responsibility for covering airfare, hotel or other costs incurred by
                                                           registrants, including delegates, sponsors and guests.
     Offerings            Early Bird     Regular Rate
     Conference           *              $1099
                                                           Discounts:
    * For the Early Bird rate or for more information on
                                                           • All ‘Early Bird’ Discounts must require payment at time of registration and
      group discounts for The Lean Six Sigma Yellow        before the cut-off date in order to receive any discount.
      Belt Certification please contact:                    • Any discounts offered whether by ASMI (including team discounts) must
                                                           also require payment at the time of registration.
    Paul Rogers at 858-866-9386 or email him at            • All discount offers cannot be combined with any other offer.
    Paul.Rogers@ASMIweb.com.                               • Discounts cannot be applied retroactively




      Exhibiting & Sponsorship:
      To learn more about exhibiting and sponsorships at Six Sigma Yellow Belt Certification, please contact:
      Meredith Mason at 202-739-9707 or email her at Meredith.Mason@PerformanceInstutite.org




6    www.ASMIweb.com/L6S
Lean Six Sigma Yellow Belt Certification

Logistics & Registration

 to register
             Call                                 Fax this Form to                  Visit
             877-992-9522                         866-234-0680                      www.ASMIweb.com/L6S



   Registration Form
          Yes! Register me for The Lean Six Sigma Yellow Belt Certification
          Please call me. I am interested in a special Group Discount for my team


   Delegate Information


   Name                                                           Title




   Organization                                                   Dept.




   Address




   City                                                           State                         Zip




   Telephone                                                      Fax




   Email


   Payment Information
      Check            Purchase Order / Training Form          Credit Card



   Credit Card Number                                             Expiration Date                         Verification no.




   Name on Card                                                   Billing Zip



   Please make checks payable to: The Performance Institute


                                                                                                      Priority Code: B321-WEB




                                                                                            www.ASMIweb.com/L6S                 7
ASMI’s vision
In this challenging economic landscape, organizations must develop and execute
innovative strategies to survive and thrive. Performance and process improvement
methodologies give managers the tools they need to run leaner, more efficient businesses.
The mission of the American Strategic Management Institute (ASMI) is to connect business
leaders with best-in-class practices and training to address management challenges
and improve results. ASMI has grown into one of the nation’s most innovative training
providers, combining market research and industry insight to deliver experiences and tools
to inspire leaders and grow businesses. Through virtual sessions, national summits, training
programs and consulting services, ASMI brings together leaders to share insights, ideas
and actions to transform organizations.

Areas of Focus:
  Performance Management: Using business analytics to drive strategy
  Process Improvement: Leaning processes for efficiency and quality improvement
  Financial Management: Budgeting and forecasting for better decision-making
  Project Management: Managing projects to deliver results on time, within scope and in budget
  Leadership Development: Building leadership skills to manage in times of change and conflict

Services:


Virtual Training Briefings               90-minute training sessions for the latest tools and
techniques to deliver results.



National Summits           National events allowing business leaders to share best
practices and strategies for success.



Training Programs       Methodology-based training modules in management
competencies, offered publicly or custom-designed for your organization



Consulting Services Field experts who can bring bold change to your
workforce planning processes.




ASMI Corporate Headquarters
805 15th Street, NW, 3rd Floor
Washington, DC 20005
Ph: 877-992-9522 Fax: 866-234-0680
www.ASMIweb.com

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B321

  • 1. Lean Six Sigma Yellow Belt Certification Earn up to 12 Achieve a Comprehensive Understanding of Lean Six Sigma CPE Credits to Develop and Improve Organizational Processes Identify, March 17 – 18, 2010 | Washington, DC Define and Integrate Lean You Will Learn To: Six Sigma Apply Six Sigma Tools to Solve Organizational Challenges Create solutions to business challenges with the help of Six Sigma tools to Improve and methodologies Production Learn the DMAIC Process and How to Use it for Effective Project Management Understand the DMAIC process and learn how to apply this method to solve and Bottom business challenges Line Results Implement Lean and Six Sigma More Efficiently and Effectively Improve quality, reduce cycle time and achieve cost savings through strategic implementation Identify and Overcome Potential Deployment Pitfalls Recognize and conquer roadblocks in your organizational deployment strategy In Association with: Position yourself as a yellow belt champion in your organization www.ASMIweb.com/L6S
  • 2. For organizations to consistently improve their performance, it is critical that the people doing the work have the skills and tools necessary to apply their knowledge to the improvement process. The goal of this course is to provide professionals with techniques to continuously improve individual and team work by contributing effective solutions in problem solving projects. Yellow belt recipients will leave the workshop with the tools necessary to: Apply Support Document Work Complete learned techniques the identification “best practices” to ensure the a work related to help make of improvement in a manner that gains of successful project improvement in opportunities will enable them to projects are the daily work of through a team be disseminated maintained your function area problem solving throughout your by collecting data, process organization applying the tools and using the problem solving process 2 www.ASMIweb.com/L6S
  • 3. Lean Six Sigma Yellow Belt Certification March 17, 2010 day one 8:00 12:00 Workshop Registration and Continental Breakfast Lunch 9:00 1:00 Welcome Remarks and Introductions Manage the Lean Six Sigma Project Streamline Lean Six Sigma and project Introduction to Lean Six Sigma management strategies History and background of Lean and Apply measurement tools to evaluate projects Six Sigma (LSS) and objectives Outcomes of LSS Core concepts and goals of LSS 2:30 Break LSS infrastructure The DMAIC methodology 2:45 Define 10:30 Define problem Break Define improvement goal 10:45 Initiation of process mapping process (SIPOC) DMAIC-Pizza Service Simulation Select team Prioritizes improvement opportunities Create project plan and countermeasures Draft project charter Provides for a thorough analysis of the opportunity 3:30 Establishes a consistent approach Summary & Daily Wrap Up Enhances employee development 4:00 and motivation Day One Adjourns Implementation and Deployment Strategy Develop strategies and objectives “The benefits of this for deployment Incorporate Six Sigma into organizational conference will help me business strategy Identify key focus areas and change deploy projects and aim management processes for better performance.” Create flexibility and responsiveness in your organization – Paul Scofield, Premiere Global who should attend? CEOs Lean Six Sigma Deployment Leaders CIOs Lean Six Sigma Champions COOs Head of Quality VP/Director of Process Improvement …and anyone participating in Six Sigma VP of Business/Operational Excellence or process improvement Head of Operations www.ASMIweb.com/L6S 3
  • 4. Lean Six Sigma Yellow Belt Certification March 18, 2010 day two 8:30 12:00 Continental Breakfast Lunch 9:00 1:00 Measure Focus on Projects Baseline the current process Charter Address “low-hanging fruit” Stakeholder analysis Confirm customer CTQs Communication plan Determine current performance baseline Process map Stratify data Cause and effect FMEA Analyze Solution matrix Gather causal data WBS/schedule Determine & validate root causes Control plan Identify a solution to combat root causes 2:30 Break 10:30 Break 2:45 10:45 Review/Questions Improve 3:15 Identify countermeasures Exam Perform cost/benefit analysis Design improved process 4:00 Develop scorecards Day Two Adjourns Pizza Service Simulation Two & Control Report scorecard data Create process control plan Identify replication opportunities Develop future plans top five reasons to attend: Evaluate voice Dissect your Eliminate Create sound Improve the of the customer processes to non-value added metrics to quality of service techniques that achieve dramatic steps in your measure every and engage enhance customer improvements in processes and phase of the leadership to satisfaction waste reduction decrease variation improvement drive continuous to improve process improvement process 4 www.ASMIweb.com/L6S
  • 5. Lean Six Sigma Yellow Belt Certification In-House Training & Customization One of the more popular vehicles for accessing the Institute’s educational offerings is the delivery of on-site trainings and management facilitations. Bringing a training or facilitation in-house gives you the opportunity to customize a program that addresses your exact challenges and provides a more personal learning experience, while virtually eliminating travel expenses. Whether you require training for a small group or for an organizational-wide initiative, the advanced learning methods employed by the Institute will create an intimate training atmosphere that maximizes knowledge transfer to enhance the talent within your organization. Customization: We realize that not all obstacles can be overcome by applying an “off-the-shelf solution”. While many training providers will offer you some variation of their standard training, the Institute’s subject matter experts will work with you and your team to examine your programs and determine your exact areas of need. The identification of real life examples will create a learning atmosphere that resonates with participants while at the same time providing immediate return on your training investment. Using interactive exercises that employ actual projects or scenarios from your organization, instructors can address specific challenges and align the curriculum of each session to your objectives. While the majority of on-site trainings are focused on smaller groups, the Institute also has the ability to accommodate organizational-wide training initiatives. Utilizing multiple instructors, the Institute has the capacity to deliver courses to groups of up to 300 participants per day. Areas of Expertise: On-site delivery of single courses, certification programs and entire packages of specialized courses are available in the following areas: • Strategic Planning • Performance Measurement • Project Management • Lean Six Sigma “I will now be able to • Workforce Management • Budgeting and Forecasting apply Lean Six Sigma • Contracting techniques and tools to • Performance Reporting • Program Evaluation measure activities.” • Administrative Management – Katherine Grueneberg, Dental Associates, LTD. • Change Management • Balanced Scorecard For more information about in-house training and certification options, please contact Blake Zach at 877-992-9522 or Blake.Zach@ASMIweb.com. www.ASMIweb.com/L6S 5
  • 6. Lean Six Sigma Yellow Belt Certification Logistics & Registration Venue and Hotel: Cancellation Policy: The Lean Six Sigma Yellow Belt Certification will For live events: ASMI will provide a full refund less $399 administration be held at The Performance Institute Conference fee for cancellations four weeks before the event. If cancellation occurs Center in Arlington, VA, just one block east of the within two weeks prior to conference start date, no refund will be issued. Registrants who fail to attend and do not cancel prior to the event will be Courthouse Metro stop on the Orange Line. A charged the entire registration fee. public parking garage is located just inside of the building for $10/day. For webinars: ASMI will provide a full refund less $50 administrative fee for cancellations four weeks before the event. If cancellation occurs within two weeks prior to conference start date, no refund will be issued. Registrants The Performance Institute Training Center who fail to attend and do not cancel prior to the meeting will be charged 1515 N. Courthouse Rd., Suite 600 the entire registration fee. Arlington, VA 22201 877-992-9521 All the cancellation requests need to be made online. Your confirmation email contains links to modify or cancel registrations. Please note that the cancellation is not final until you receive a written confirmation. A limited number of rooms have been reserved at the Arlington Rosslyn Courtyard by Marriott Payment must be secured prior to the conference. If payment is not at the prevailing rate of $209 until February 17, received by the conference start date, a method of payment must 2010. Please call the hotel directly and reference be presented at the time of registration in order to guarantee your participation at the event. code “Yellow Belt Certification” when making reservations to get the discounted rate. The hotel is conveniently located three blocks from Quality Assurance: the Rosslyn Metro station. Please ask the hotel ASMI strives to provide you with the most productive and effective educational about a complimentary shuttle that is also experience possible. If after completing the course you feel there is some way available for your convenience. we can improve, please write your comments on the evaluation form provided upon your arrival. Should you feel dissatisfied with your learning experience Arlington Rosslyn Courtyard by Marriott and wish to request a credit or refund, please submit it in writing no later than 10 business days after the end of the training to: 1533 Clarendon Blvd. Arlington, VA 22209 ASMI Corporate Headquarters: Quality Assurance Phone: 703-528-2222 / 1-800-321-2211 805 15th Street NW, 3rd Floor www.courtyardarlingtonrosslyn.com Washington, DC 20005 Note: As speakers are confirmed six months before the event, some speaker changes or topic changes may occur in the program. ASMI is not Tuition & Group Discounts: responsible for speaker changes, but will work to ensure a comparable speaker is located to participate in the program. The tuition rate for Yellow Belt Certification is as follows: If for any reason ASMI decides to cancel this conference, ASMI accepts no responsibility for covering airfare, hotel or other costs incurred by registrants, including delegates, sponsors and guests. Offerings Early Bird Regular Rate Conference * $1099 Discounts: * For the Early Bird rate or for more information on • All ‘Early Bird’ Discounts must require payment at time of registration and group discounts for The Lean Six Sigma Yellow before the cut-off date in order to receive any discount. Belt Certification please contact: • Any discounts offered whether by ASMI (including team discounts) must also require payment at the time of registration. Paul Rogers at 858-866-9386 or email him at • All discount offers cannot be combined with any other offer. Paul.Rogers@ASMIweb.com. • Discounts cannot be applied retroactively Exhibiting & Sponsorship: To learn more about exhibiting and sponsorships at Six Sigma Yellow Belt Certification, please contact: Meredith Mason at 202-739-9707 or email her at Meredith.Mason@PerformanceInstutite.org 6 www.ASMIweb.com/L6S
  • 7. Lean Six Sigma Yellow Belt Certification Logistics & Registration to register Call Fax this Form to Visit 877-992-9522 866-234-0680 www.ASMIweb.com/L6S Registration Form Yes! Register me for The Lean Six Sigma Yellow Belt Certification Please call me. I am interested in a special Group Discount for my team Delegate Information Name Title Organization Dept. Address City State Zip Telephone Fax Email Payment Information Check Purchase Order / Training Form Credit Card Credit Card Number Expiration Date Verification no. Name on Card Billing Zip Please make checks payable to: The Performance Institute Priority Code: B321-WEB www.ASMIweb.com/L6S 7
  • 8. ASMI’s vision In this challenging economic landscape, organizations must develop and execute innovative strategies to survive and thrive. Performance and process improvement methodologies give managers the tools they need to run leaner, more efficient businesses. The mission of the American Strategic Management Institute (ASMI) is to connect business leaders with best-in-class practices and training to address management challenges and improve results. ASMI has grown into one of the nation’s most innovative training providers, combining market research and industry insight to deliver experiences and tools to inspire leaders and grow businesses. Through virtual sessions, national summits, training programs and consulting services, ASMI brings together leaders to share insights, ideas and actions to transform organizations. Areas of Focus: Performance Management: Using business analytics to drive strategy Process Improvement: Leaning processes for efficiency and quality improvement Financial Management: Budgeting and forecasting for better decision-making Project Management: Managing projects to deliver results on time, within scope and in budget Leadership Development: Building leadership skills to manage in times of change and conflict Services: Virtual Training Briefings 90-minute training sessions for the latest tools and techniques to deliver results. National Summits National events allowing business leaders to share best practices and strategies for success. Training Programs Methodology-based training modules in management competencies, offered publicly or custom-designed for your organization Consulting Services Field experts who can bring bold change to your workforce planning processes. ASMI Corporate Headquarters 805 15th Street, NW, 3rd Floor Washington, DC 20005 Ph: 877-992-9522 Fax: 866-234-0680 www.ASMIweb.com