The future of the cloud holds a wealth of promise for those who know how to leverage the power of high-performance computing to fuel business innovation and growth. As predicted, cloud has quickly become a prominent technology for executing digital transformation, but many enterprises are still struggling to understand how the cloud can help future-proof their business. This second webinar in our Cloud First, Business-Driven webinar series explored some of the key concepts around the future of cloud, and how to think about what’s next for your enterprise. We discussed: -Short- and long-term cloud trends -Personal cloud with intelligent agent -Personalized pricing and payment systems -Taking hybrid cloud to the next level -Customer-defined products

1. NAVIGATING THE FUTURE OF CLOUD
TO FUEL INNOVATION

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ABOUT PERFICIENT
Perficient is the leading digital transformation
consulting firm serving Global 2000 and enterprise
customers throughout North America.
With unparalleled information technology, management consulting,
and creative capabilities, Perficient delivers vision, execution, and
value with outstanding digital experience, business optimization,
and industry solutions.

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PERFICIENT PROFILE
Founded in 1997
Public, NASDAQ: PRFT
2015 revenue $473.6 million
Major market locations:
Allentown, Atlanta, Ann Arbor, Boston, Charlotte, Chattanooga,
Chicago, Cincinnati, Columbus, Dallas, Denver, Detroit, Fairfax,
Houston, Indianapolis, Lafayette, Milwaukee, Minneapolis,
New York City, Northern California, Oxford (UK), Southern California,
St. Louis, Toronto
Global delivery centers in China and India
>2,800 colleagues
Dedicated solution practices
~90% repeat business rate
Alliance partnerships with major technology vendors
Multiple vendor/industry technology and growth awards

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ABOUT OUR SPEAKERS
Victor Wolters
Director, Enterprise Cloud Strategist
Joel Thimsen
Director, Cloud and DevOps
Sherif Abdelgawad
Director, Cloud Strategy and Solutions

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PART 1:
CLOUD AS A UTILITY

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WATERMILLS, PUBLIC UTILITIES, & CLOUD
• History
• Economics
• Social impact
• Differences

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THE TRANSITION TO CLOUD-ONLY
• Gartner: By 2019, more than 30 percent of the 100
largest vendors' new software investments will have
shifted from cloud-first to cloud-only.
• By 2020, more compute power will have been sold by
IaaS and PaaS cloud providers than sold and deployed
into enterprise data centers.
• IDC: Public Cloud Spending To Double By 2019

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ORGANIZATIONS RETHINK INFRASTRUCTURE
• Data centers are beginning to
consolidate
• Organizations are starting to focus
on services versus servers

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CALCULATING BUSINESS IMPACT
• Strategic planning
• Value assessment
• Innovation lab

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PART 2:
MULTI-CLOUD

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THE CHANGING FACE OF IT CONSUMPTION
0
10
20
30
40
50
60
70
80
90
100
Prediction

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MULTI-CLOUD ADOPTION IS INCREASING
47%
25%
17%
3%
8%
2 Clouds
3 Clouds
4 Clouds
5 Clouds
> 5 Clouds
N=100
How many clouds are used in your multi-cloud
architecture? (including your private cloud)
Which public clouds are used in your multi-cloud architecture?
(Summarized by Top Five Cloud Providers)
IBM So layer
Rackspace
Google
Azure
AWS
Startups SMB/SME Enterprises
N=100

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THE END-STATE OF THE CURRENT IT EVOLUTION
• Organizations are moving from hybrid cloud to multi-cloud.
• Multi-cloud is driven by multiple drivers including business
innovation, cost reduction, improvements to disaster
recovery, solutions diversification, and geographic coverage.
• Multi-cloud delivers business services without porting
workloads out of multiple virtualized zones, private cloud,
and different public clouds.

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MULTI-CLOUD FROM VISION TO EXECUTION
Mission
Vision
Business Goals
Objectives
Strategy & Cloud
Value Streams Map
Actions
KPIs For
KPIs For
Cause-and-effect
adaptive connected objectives
List of a map of
business goals
Steps that the company
needs to go through
Action plans and
initiatives
Performance monitoring
Progress tracking
What we are today,
The purpose of the company
A top-level goal of
the company
Feedback Mechanism
to Tune Strategy
Based on Facts
Iterative Adaptive Strategy
The 5 Principles:
1. Experiment often
2. Create customer value
3. Eliminate waste
4. Iterate at speed with
measurable metrics
5. Close the feedback loop

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VALUE ENGINEERING
Service
Integration
Value engineering provides clarity
to cloud strategies.
Value =
𝐹𝑢𝑛𝑐𝑡𝑖𝑜𝑛+𝑄𝑢𝑎𝑙𝑖𝑡𝑦
𝐶𝑜𝑠𝑡
Balance: MVP, Technical Debt, Future Proof

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DISRUPT OR BE DISRUPTED
Right Cloud For The Right Workload People & Culture
- Communication
- Shared value
- Enable
- Empower
Process & Governance
- Eliminate waste
- Value stream map
- Simplify
Continuous Innovation
- Customer-value focus
- Challenge status quo
- Think big and disrupt
Yourself
Continuous Improvement
Plan  Do  Check  Act
Service Integration Fabric
Data Fabric
ServicesManagement
DataPartitioning/Virtualization
Infrastructure as a Code

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CLOUD ACCELERATES BUSINESS VALUES
Financial Services Pharma & Healthcare Automotive & Transportation
Capital One: The bank plans to
reduce its data center footprint
from eight to three by 2018.
FINRA: Financial Industry
Regulatory Authority will save up
to $20 million annually by using
public cloud.
Bristol-Myers Squibb: Used
public cloud & on-demand
capacity to keep costs low and
run clinical trial simulations 98%
faster than in its previous
environment.
BMW: In less than six months,
BMW built its new car-as-a-
sensor (CARASSO) service
using public cloud.
JetBlue: Amazon Premier has
better experience with in-flight
Wi-Fi it can use to stream video
content for free.

18. PART 3:
BUSINESS SERVICES

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EVOLUTION OF CLOUD AND DIGITAL BUSINESS
2016 Cloud and Services
2021 Service Brokers
2026 Digital Business Services

20. “The creation of new
business designs by
blurring the physical and
digital world”
Gartner, 2015
Gartner 2015

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TECHNOLOGY SERVICES VS. BUSINESS SERVICES
FUTURE
Product Transaction Service
Supply Chain Service
New Market Place Service
Small/Medium/Large Business Service
TODAY
IOT
Identity Management
Big Data
TODAY
IaaS
PaaS
SaaS

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EVOLUTION OF BUSINESS SERVICES

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BI-DIRECTIONAL MOVEMENT
Business Examples
• Automotive retail businesses:
Honda offers 3D printing of
concept cars
• New Marketplaces: Including
establishment of trading systems,
rules of engagement, and
intermediary engagement

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BUSINESS EXAMPLES
Automotive Retail Business New Marketplaces
• Creation of a new market place
• Establishment of private value trading system
• Rules of engagement for marketplace
• Sellers, buyers and intermediaries
• Honda offers 3D printing of concept
car models (2014)

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BUSINESS IMPLICATIONS – CALL TO ACTION
Near Term
• Think about customer and partner data that
could be used to improve or create new
products or services.
• Implement machine learning capabilities to
understand how customer and partner data
can work with other data to adjust to
changing needs.
• Implement fully automated software
development environments that provide
ability to deliver new features on a weekly
basis with high quality.
Long Term
• Challenge conventional status quo thinking
and start conversations today on how
changes in your industry could eliminate
your business.
• Lay out a detailed plan for a full transition to
a computing platform that will allow your
company to quickly take advantage of new
computing architectures at low cost of entry.
• Look at all of your business processes,
internal and external, to identify
opportunities to replace them with cognitive
systems and intelligent agents.

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BUSINESS IMPLICATIONS – CALL TO ACTION
• Corporations need to stop thinking about cloud as something they’ll
“implement.”
• Organizations need to rapidly reduce their application portfolio to
only the required essentials.
• All new initiatives should start with the idea of disposable business
services and seek out providers of the specific business service
needed for the new initiative.
• The continued blurring of physical and digital worlds will increase
the need to show true business value in every operation the
business executes.

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QUESTIONS?
Type your question into the chatbox

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FOLLOW US ONLINE
• Perficient.com/SocialMedia
• Facebook.com/Perficient
• Twitter.com/PRFT_Transform
• Blogs.perficient.com/digitaltransformation
Next up:
Why Organizational Change Management is
Critical to Digital Transformation
• Thursday, August 25
• 1:00 – 2:00 p.m. CDT
• Perficient.com/Webinars

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THANK YOU