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Tools and Processes in
Digital Humanitarianism

Svend-Jonas Schelhorn
svendjonas@standbytaskforce.com
@shornjonas
Geographer, Crisis Mapper
SBTF Coordinator
http://nbcnews.tumblr.com/post/45350724876
http://nbcnews.tumblr.com/post/45350724876
Hurricane Sandy 2012
20 Million

Tweets

42 Crowdmaps
What is Crisis Mapping?

• Gathering, display and analysis of data
during a crisis
• Crowdsourcing and Crowdmapping
• Contributing information from remote
or from the site of the crisis
• Crisis Mapping has the potential to
increase situational awareness
Challenges
Information
Overload

Information
Dearth

• Large amount of data
streams
• Make sense of
unstructured data
• Assess credibility and
quality of information

• Lack of spatial and
temporal coverage
• Low integration into
decision-making
processes and tools
• Mismatch between needs
and offers
Tools
Tools for Crisis Mapping

• Tools for (Social) Media Monitoring
• Tools to Coordinate and Organize
• Mapping Tools
Tools for Crisis Mapping

http://corp.geofeed
ia.com/

Social Media Monitoring
Tools for Crisis Mapping
Tools for Crisis Mapping
The Mother of all Crisis Mapping Tools: Ushahidi
Tools for Crisis Mapping
Mapping: Open Street Maps, HOT and the Humanitarian Data Layer
Tools for Crisis Mapping
Crowdsourced Satellite Imagery Analysis
Tools for Crisis Mapping
Micro Mapping
Tools for Crisis Mapping
Challenges and Gaps

• Interoperability
• Security
• Formats

• Handling
• Design
The Role of Digital Volunteers in
Humanitarian Work
The Role of Digital Volunteers in Humanitarian Work
- Processes and Approaches of Collaboration -

Digital Humanitarian Volunteers

„Professional“ Humanitarians

Affected Local Communities
The Role of Digital Volunteers in Humanitarian Work
- The Traditional Way Request

Response
Digital Humanitarian Volunteers

„Professional“ Humanitarians

Increased Situational Awareness
=> Added Value in Response

Affected Local Communities
The Role of Digital Volunteers in Humanitarian Work
- Recent Approach I –
(Uttharakand-Floods, India-Cyclone „Phailin“)

Offer Help

Digital Humanitarian Volunteers

„Professional“ Humanitarians

Increased Situational Awareness
=> Added Value

Affected Local Communities
The Role of Digital Volunteers in Humanitarian Work
- Recent Approach II – I N C L U S I O N
(Sudan Floods`?)

Digital Humanitarian Volunteers

„Professional“ Humanitarians

Joint Engagement

Affected Local Communities
The Role of Digital Volunteers in Humanitarian Work
- Recent Approach II –
(Sudan Floods`?)

Approach

Digital Humanitarian Volunteers

„Professional“ Humanitarians

Joint
Engagement

Affected Local Communities
The Role of Digital Volunteers in Humanitarian Work
- Recent Approach II – I N C L U S I O N
(Sudan Floods`?)

Digital Humanitarian Volunteers

„Professional“ Humanitarians

Joint Engagement

Affected Local Communities
The Role of Digital Volunteers in Humanitarian Work
- Challenges -
The Role of Digital Volunteers in Humanitarian Work
- Challenges in Collaboration and Cooperation -

Digital Humanitarian Volunteers

„Professional“ Humanitarians

Different Background
=
Different Realities
=
Different Perceptions
=
Different Language
The Role of Digital Volunteers in Humanitarian Work
- Challenges -

Digital Humanitarian Volunteers

HEY!
And what is the
IMPACT?????

„Professional“ Humanitarians
The Role of Digital Volunteers in Humanitarian Work
- Approaches to solve the issues -
Training of Future Crisis Mappers
The Role of Digital Volunteers in Humanitarian Work
- Training of Future Humanitarians -

University Course on Crisis Mapping and
Volunteered Geographic Information
• Assignments for Students to
learn about Conceptual Background
• Life Webinars with Practicioners
• Crisis Mapping Training to learn
the Tools
The Role of Digital Volunteers in Humanitarian Work
- Training of Future Humanitarians -

University Course on Crisis Mapping and
Volunteered Geographic Information
• Assignments for Students to
learn about Conceptual Background
• Life Webinars with Practicioners
• Crisis Mapping Training to learn
the Tools

INTERESTED? LETS TEAM UP!
Wrapping Up…

• Digital Humanitarianism is a dynamic field

• Crisis Mapping holds huge potential for Humanitarian Work
• Crisis Mapping fills an important niche in Humanitarian Work
• Barriers between Communities and Stakeholders still exist
• Crisis Mapping happens in a Socio-technological environment
Crisis Mapping
Problems to be addressed
• How to engage citizens to contribute with
valuable information Disaster Risk
Management?
• How to integrate and fuse data from
heterogeneous sources into an integrated
knowledge base?
• How to make the data useful to support
decision-making in the field?
We didnt talk about…
• Liability

• Sensitive Information
• The Verification Issue
• Volunteer Protection

• More Tools…
• More Initiatives…
We didnt talk about…
• Liability

• Sensitive Information
• The Verification Issue
• Volunteer Protection

• More Tools…
• More Initiatives…
THANK YOU

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Tools and processes in digital voluntarism

  • 1. Tools and Processes in Digital Humanitarianism Svend-Jonas Schelhorn svendjonas@standbytaskforce.com @shornjonas Geographer, Crisis Mapper SBTF Coordinator
  • 4.
  • 5. Hurricane Sandy 2012 20 Million Tweets 42 Crowdmaps
  • 6. What is Crisis Mapping? • Gathering, display and analysis of data during a crisis • Crowdsourcing and Crowdmapping • Contributing information from remote or from the site of the crisis • Crisis Mapping has the potential to increase situational awareness
  • 7. Challenges Information Overload Information Dearth • Large amount of data streams • Make sense of unstructured data • Assess credibility and quality of information • Lack of spatial and temporal coverage • Low integration into decision-making processes and tools • Mismatch between needs and offers
  • 9. Tools for Crisis Mapping • Tools for (Social) Media Monitoring • Tools to Coordinate and Organize • Mapping Tools
  • 10. Tools for Crisis Mapping http://corp.geofeed ia.com/ Social Media Monitoring
  • 11. Tools for Crisis Mapping
  • 12. Tools for Crisis Mapping The Mother of all Crisis Mapping Tools: Ushahidi
  • 13. Tools for Crisis Mapping Mapping: Open Street Maps, HOT and the Humanitarian Data Layer
  • 14. Tools for Crisis Mapping Crowdsourced Satellite Imagery Analysis
  • 15. Tools for Crisis Mapping Micro Mapping
  • 16. Tools for Crisis Mapping Challenges and Gaps • Interoperability • Security • Formats • Handling • Design
  • 17. The Role of Digital Volunteers in Humanitarian Work
  • 18. The Role of Digital Volunteers in Humanitarian Work - Processes and Approaches of Collaboration - Digital Humanitarian Volunteers „Professional“ Humanitarians Affected Local Communities
  • 19. The Role of Digital Volunteers in Humanitarian Work - The Traditional Way Request Response Digital Humanitarian Volunteers „Professional“ Humanitarians Increased Situational Awareness => Added Value in Response Affected Local Communities
  • 20. The Role of Digital Volunteers in Humanitarian Work - Recent Approach I – (Uttharakand-Floods, India-Cyclone „Phailin“) Offer Help Digital Humanitarian Volunteers „Professional“ Humanitarians Increased Situational Awareness => Added Value Affected Local Communities
  • 21. The Role of Digital Volunteers in Humanitarian Work - Recent Approach II – I N C L U S I O N (Sudan Floods`?) Digital Humanitarian Volunteers „Professional“ Humanitarians Joint Engagement Affected Local Communities
  • 22. The Role of Digital Volunteers in Humanitarian Work - Recent Approach II – (Sudan Floods`?) Approach Digital Humanitarian Volunteers „Professional“ Humanitarians Joint Engagement Affected Local Communities
  • 23. The Role of Digital Volunteers in Humanitarian Work - Recent Approach II – I N C L U S I O N (Sudan Floods`?) Digital Humanitarian Volunteers „Professional“ Humanitarians Joint Engagement Affected Local Communities
  • 24.
  • 25. The Role of Digital Volunteers in Humanitarian Work - Challenges -
  • 26. The Role of Digital Volunteers in Humanitarian Work - Challenges in Collaboration and Cooperation - Digital Humanitarian Volunteers „Professional“ Humanitarians Different Background = Different Realities = Different Perceptions = Different Language
  • 27. The Role of Digital Volunteers in Humanitarian Work - Challenges - Digital Humanitarian Volunteers HEY! And what is the IMPACT????? „Professional“ Humanitarians
  • 28. The Role of Digital Volunteers in Humanitarian Work - Approaches to solve the issues -
  • 29. Training of Future Crisis Mappers
  • 30. The Role of Digital Volunteers in Humanitarian Work - Training of Future Humanitarians - University Course on Crisis Mapping and Volunteered Geographic Information • Assignments for Students to learn about Conceptual Background • Life Webinars with Practicioners • Crisis Mapping Training to learn the Tools
  • 31. The Role of Digital Volunteers in Humanitarian Work - Training of Future Humanitarians - University Course on Crisis Mapping and Volunteered Geographic Information • Assignments for Students to learn about Conceptual Background • Life Webinars with Practicioners • Crisis Mapping Training to learn the Tools INTERESTED? LETS TEAM UP!
  • 32. Wrapping Up… • Digital Humanitarianism is a dynamic field • Crisis Mapping holds huge potential for Humanitarian Work • Crisis Mapping fills an important niche in Humanitarian Work • Barriers between Communities and Stakeholders still exist • Crisis Mapping happens in a Socio-technological environment
  • 33. Crisis Mapping Problems to be addressed • How to engage citizens to contribute with valuable information Disaster Risk Management? • How to integrate and fuse data from heterogeneous sources into an integrated knowledge base? • How to make the data useful to support decision-making in the field?
  • 34. We didnt talk about… • Liability • Sensitive Information • The Verification Issue • Volunteer Protection • More Tools… • More Initiatives…
  • 35. We didnt talk about… • Liability • Sensitive Information • The Verification Issue • Volunteer Protection • More Tools… • More Initiatives…