1. Analysing and identifying
the learning needs of your
managers.
It’s not a dark art!

2. It’s not a science, but...

3. What three L&D practices do
you believe are the most
effective?

5. 1. Identify Key
Challenges
2.Where do you go for
advice and support?
3.Is this effective in
improving performance?

6. Where’s the performance
gap?
Knowledge?
Skill gap?
Motivation gap?
Environment gap?
Communication gap?

8. 1.Interviews
2.Survey
3.Development plans
4.Business plans
5.Business metrics
6.Search terms
Ingredients

9. 2010 search results

10. 2011 search results

11. 2012 search results

13. Julie Dirksen
@usablelearning

15. Stand 88
Peter Casebow
@petercasebow
pcasebow@goodpractice.com
07796 173532
toolkit.goodpractice.com