Surfing the CUNYfirst Tidal Wave
•Als PPS, PDF herunterladen•
1 gefällt mir•1,300 views
Learn how Hunter College Office is using its Hobsons Connect and Retain CRM to handle admissions processes and student services adversely impacted by the Wave 3 CUNYfirst implementation. Presenters: Amanda Fuentes Lorens, Communications Marketing Director for Student Affairs, Hunter College Paul Philips, Associate Director of Admissions for Communications and Media, Hunter College
Empfohlen
Weitere ähnliche Inhalte
Andere mochten auch
Andere mochten auch (13)
Mehr von Hunter College, CUNY
Kürzlich hochgeladen
Kürzlich hochgeladen (20)
Surfing the CUNYfirst Tidal Wave
- 1. SURFING THE CF TIDAL WAVE Surviving CUNYfirst with Hobsons CRM
- 7. Before the Wave NEW UNDERGRADS
- 9. After the Wave NEW UNDERGRADS
- 11. 3 Major Issues
- 13. VIP Message
- 14. Deposit Form
- 15. Record a Deposit
- 16. Confirmation
- 17. Report & Export
- 19. Process Map
- 20. Evaluation Entry
- 21. Confirmation
- 23. Report & Export
- 25. “DP Updates”
- 26. Report & Export
- 27. Before the Wave CONTINUING STUDENTS
- 29. After the Wave CONTINUING STUDENTS
- 34. Different Data
- 35. New Attributes
- 36. Challenge #2 Piecing together the puzzle.
- 37. “DP Updates”
- 38. “DP Updates”
- 39. Challenge #3 Filling the gaps.
- 40. Testing Events
- 41. Update Scores
- 42. Where are we now?
- 45. Cracking the 805
- 46. And finally…
- 48. ONE Lay it all out.
- 49. TWO Tidy up.
- 51. And remember…
- 52. STUDENTSfirst
Hinweis der Redaktion
- Blackout lasted between Feb-May. No SIMS. We’re still working on mapping a layout from the infamous “805” file to CONNECT. Training
- Filling our buckets with CAS/ASTA/SKAT data each phase and empty into Connect. Beginning in April, No More SKAT transmissions. Direct to CUNYfirst.
- With SIMS down, were unable to complete their deposits online. Additionally, they could no longer log into their eSIMS account to verify that their payment had been processed. On the backend, the Bursar had no method of recording a Commitment Deposit outside of SIMS. And because the Commitment Deposit drives students ability to receive their orientation appointments, receive their transfer credit evaluation, and ultimately register for classes and enroll in the College, the inability to record and track the deposit was a big problem. We met with the Bursar to discuss our options and decided to setup a process in Connect.
- Without SIMS, students could no longer access their Transfer Evaluations and our evaluation team no longer had the ability to evaluate transcripts outside in a way that would allow us to communicate with students. Also, dealing with the blackout period from February – May, we needed a solution. We decided to create a simplified eval process in Connect so that the eval team could perform the evaluations and we could communicate that info with the students.
- http://hunterhub.wordpress.com/2013/03/05/dpupdates/
- Blackout lasted between Feb-May. No SIMS. We’re still working on mapping a layout from the infamous “805” file to CONNECT. Training
- Blackout lasted between Feb-May. No SIMS. We’re still working on mapping a layout from the infamous “805” file to CONNECT. Training
- Filling our buckets with CAS/ASTA/SKAT data each phase and empty into Connect. Beginning in April, No More SKAT transmissions. Direct to CUNYfirst.
- http://hunterhub.wordpress.com/2013/03/05/dpupdates/
- Filling our buckets with CAS/ASTA/SKAT data each phase and empty into Connect. Beginning in April, No More SKAT transmissions. Direct to CUNYfirst.
- http://hunterhub.wordpress.com/2013/03/05/dpupdates/
- Flat file
- Relational
- http://hunterhub.wordpress.com/2013/03/05/dpupdates/
- Flat file
- http://hunterhub.wordpress.com/2013/03/05/dpupdates/
- http://hunterhub.wordpress.com/2013/03/05/dpupdates/
- http://hunterhub.wordpress.com/2013/03/05/dpupdates/
- Blackout lasted between Feb-May. No SIMS. We’re still working on mapping a layout from the infamous “805” file to CONNECT. Training
- Blackout lasted between Feb-May. No SIMS. We’re still working on mapping a layout from the infamous “805” file to CONNECT. Training