3. Aims and objectives
Identify types of non verbal communication
-what we are saying/what we are receiving
Examine relevant research
Explore body language to convey
authority
Compare actions and messages
4. Engaged? Yes or no?
Ad
j.
1
.
engaged - having ones attention or mind or energy engaged;
"she keeps herself fully occupied by being deeply engaged in conversation"
5. Albert Mehrabrian
Often quoted but often misrepresented
3 elements
Words /Tone of voice/ Non verbal
behaviour
VERBAL
VOCAL
VISUAL
7%-38%-55% rule
6. congruence
Verbal: "I do not have a problem
with you!“
Non-verbal: person avoids eye-contact, looks anxious, has a
closed body language, etc
'I'm absolutely delighted to be doing this presentation here tonight'
Definition:
Congruence is the state achieved by coming together, the state of
agreement. The Latin congruere means to come together or agree.
Congruence can also be called genuineness
19. Conveying authority
Mnemonic PEP
Proximity – closer you are the greater the effect
Eyecontact- sustained eye contact when you
are talking
Posing questions – powerful when used to put
the student on the spot sometimes best used
when you have student on own
“if you use the PEP approach effectively you will barely
need to raise your voice” Petty, G
25. To consider
What you are communicating
verbal
vocal
visual
What your students are communicating
Recognising the signs
PEP
listen to the words
read the body language