Paul Barrett is seeking a managerial or supervisory position in housing or public sector. He has over 15 years of experience working in housing repairs, most recently as a Supervised Planner Maintenance Officer at Hounslow Homes where he plans work diaries for tradespeople, liaises with customers and contractors, and ensures teams meet targets. Barrett also has experience in jewelry setting, bartending, and call handling repairs. He is proficient in various IT programs and holds a City and Guilds qualification in gemstone setting.
1. Paul Barrett Phone: 07854400309 Email: paul.barrett@hounslow.gov.uk D.O.B: 4th July 1981
OBJECTIVE I am seeking a managerial or supervisor position within the housing/public sector.
SKILLS & ABILITIES I am proficient and fully trained in the following information technology software
packages; Microsoft word, Microsoft excel, Microsoft power point, Northgate
Ohms, Natfeds, Mobizmo, Opti-Time, DRS, Infomaker, CRM, Servitor, Outlook.
EXPERIENCE BARRETT LTD, HATTON GARDENS, LONDON, ENGLAND
January1998-February 2001-Precious Gem Setter
Stone setting, built up own clientele, jewelry repairs, jewelry polishing.
WETHERSPOONS, HEATHROW TERMINALS 1&2, ENGLAND
April 2001-December 2002-Bartender
Served customers, cash handling, stock taking, dealing with customer complaints.
HOUNSLOW HOMES, FELTHAM, MIDDLESEX, ENGLAND
January 2003-April 2005-Repairs Call Handler
Problem diagnosis, general enquiries, arranging appointments for planned repairs, tenant liaising,
complaints referring, liaising with internal/external contractors, raise tickets for repairs.
HOUNSLOW HOMES, FELTHAM, MIDDLESEX, ENGLAND
April 2005-Present-Supervised Planner Maintenance Officer
Plan, create and reschedule diaries for trades, liaise with customers, tenants, estate managers and
other professionals within the repairs and housing sector, run weekly reports regarding trades
efficiency, work to a planned time frame incorporating CRM,.
EDUCATION LONGFORD COMMUNITY COLLEGE, FELTHAM, MIDDLESEX, ENGLAND
September 1992- September 1998
GCSE’S: English, Mathematics, Science, Geography, History, Art.
GUILDHALL UNIVERSITY, ALLGATE EAST, LONDON, ENGLAND
September 1998- September 2000
City and Guilds in Precious Gem Stone Setting
COMMUNICATION I have 15 years’ experience within the housing and public sector. I have extensive
knowledge of tenancy and housing repairs procedures and legislations, due to this I
am able to work efficiently within my team, working to a high standard. I am
competent at planning ahead in order to meet company targets which therefore
allows me to set my own goals going forward. My professional attributes are being
punctual, hardworking, consistent, being able to work as a team player and under my
own initiative. One of my biggest areas of strength is being able to work well under
pressure. I am also a confident communicator and a good listener, whilst maintaining
a positive work ethic.
LEADERSHIP I am PDA repairs trainer to all tradesmen within my department, managing my
companies’ football team. Socially, I am captain for my local rugby team.
REFERENCES ELAINE TIFF – REPAIRS TEAM LEADER
Elaine.tiff@hounslow.gov.uk
