If you are looking for ways to change the way you work and improve your products and your team along the way this talk is for you. Pascal Dufour & Cesario Ramos will show you how their teams has used Innovation Games with many situations to align vision and strategy, increase collaboration and resolve team conflicts, while better engaging employees to improve their work. We will describe the process, the games, how they were tailored and what was learned. Innovation games are a way of working to get better result in less time. In this talk we show you how you can do it to. We give practical examples how you can change the future of your team, your product or your development process. One practical example is a requirements workshop: The use of ATDD and tools like FitNesse, Cucumber and Robot framework makes it necessary that we create automated acceptance tests. These acceptance tests are a natural extension of the acceptance criteria we use in our user stories. In order to develop the right functionality right, you create a common understanding of the user stories among all team members. You use workshops (product backlog refinement meetings in Scrum) so that everyone can contribute in discovering the why’s, how’s and what’s of the user stories. You also create and develop new user stories together with your stakeholders in these workshops. That is all interesting and so, but how can you actually run a successful requirements workshop? What steps are needed, what games can you play and how can you facilitate the meeting? In this presentation we will tell you about how we do our requirements workshops using serious games.

1. Happier Teams
Cesario Ramos & Pascal Dufour
TestNet 2014

2. 2© 2014 AgiliX Agile Development Consulting B.V.
• How to engage people.
• How serious games help?
• Running a story workshop.
• Examples of serious games
in other areas.
Agenda
Interac(ve*so*you*
wont*fall*a*sleep*a3er*
this*long*day!*

3. 3© 2014 AgiliX Agile Development Consulting B.V.
Cesario Ramos
• Agile Coach
• Professional Scrum Trainer
@ Scrum.org
• Qualified Innovation Games
Instructor.
• Agile early adopter
• Author & Speaker
Speaker Qualification
Pascal Dufour
• Agile Test consultant / coach
• Rapid Software Tester
• BBST
• CSM PSPO
• Qualified Innovation Games
facilitator

4. 4© 2014 AgiliX Agile Development Consulting B.V.
Reasons why most meetings suck to most people
• Dominant player a.k.a. the GORILLA
• There is no agenda.
• There is no clear goal.
• You do not know your progress.
• You cannot participate and contribute as much as you
want.
• There is social pressure to show up.
• You have to sit.
• …

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Games for entertainment

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Games for learning

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Games for …

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Games for Business Results

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The*magic*of*engagement*
• Clear goals that, while
challenging, are
attainable.
• Activity is rewarding.
• Play by a set of rules
• Autonomous
• Frequent feedback.

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How can we use the game
mechanics
In our projects?
In our meetings?
10*

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Change the world model

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Change the world model
Products*
Features*
Enhancements*
…*
REQUIREMENTS*

13. 13© 2014 AgiliX Agile Development Consulting B.V.
Change the world model
Products*
Features*
Enhancements*
…*
REQUIREMENTS*

14. 14© 2014 AgiliX Agile Development Consulting B.V.
Change the world model
Products*
Features*
Enhancements*
…*
REQUIREMENTS*

15. 15© 2014 AgiliX Agile Development Consulting B.V.
Change the world model
Products*
Features*
Enhancements*
…*
REQUIREMENTS*

16. 16© 2014 AgiliX Agile Development Consulting B.V.
Change the world model
Products*
Features*
Enhancements*
…*
REQUIREMENTS*

17. 17© 2014 AgiliX Agile Development Consulting B.V.
Change the world model
Products*
Features*
Enhancements*
…*
REQUIREMENTS*
€€€!

18. 18© 2014 AgiliX Agile Development Consulting B.V.
Agile Tester’s job is
to prevent defects
and maximize
IMPACT.

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“Agile is about
building the WRONG thing
FASTER…”
Professor*John*Seddon*

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• What is the goal you are trying to reach?
• How do I get real frequent feedback?
• What are the rules of the game?
• Know the task is doable?

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• Are about story telling. Are
narratives that transmit what
you want to achieve. A story
engages others and sparks their
creativity, inspiration and
emotions.
• Stories are not requirements!
they are a promise to have a
conversation later when it
comes into scope.
A way to discover the outcomes

22. 22© 2014 AgiliX Agile Development Consulting B.V.
It is not
As*a*…**
I*want*..*
So*that*..*
It is the Title (the goal of the story)
*
It*is*the*one*liner*that*triggers*me*to*remember*the*story.**

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Shared Understanding

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Products*
Features*
Enhancements*
…*
REQUIREMENTS*
€€€!

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Story crusher
Epic*
Oppurtunity*
Opportunity*
Epic*
Epic*
User*
Story*
User*
Story*
User*
Story*
User*
Story*
User*
Story*
User*
Story*

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STORY WORKSHOP
1. Check(In(
2. Understand*the*business*value*
3. Understand*the*customer*value*
4. Dis(ll*Acceptance*Tests*
5. Define*Exploratory*Test*Charters*
6. Closing(
WHY?*Are*we*building*the*RIGHT*thing!*
WHY?*Are*we*building*the*thing*RIGHT!*

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STORY WORKSHOP
What*is*the*impact?!

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Understanding the business value
As a frequent flyer,
I want to auto-rebook a past trip,
so that I save time booking trips I take
often.

29. 29© 2014 AgiliX Agile Development Consulting B.V.
HOW*
WHAT*
Save*(me*
booking*of*
trips*
AutoZ
rebook*a*
past*trip*
Impact Map

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Product-Value: Ease of rebooking
Scale: The time needed for a defined [End-User=Frequent-Flyer] to rebook a trip
from home menu.
Frequent-Flyer: def. as: a end-user that has booked more then 3 flight in the last
three months.
Past: [January 2014, Source=Time tables for booking flight] 25 min
Goal: [April 2014] 5 min
Quantified Product Value
FUNCTION* "! +!
PAST* GOAL*

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WHY* WHO*
HOW*
WHAT*
Increase*sales*
of*frequent*
flyers*
Save*(me*
booking*of*
trips*
Frequent*
Flyer*
AutoZ
rebook*a*
past*trip*
Impact Map
FUNCTI
ON*
"! +!PAST* GOAL*

32. 32© 2014 AgiliX Agile Development Consulting B.V.
Stakeholder Value: Increase sales of frequent flyers
Name: Flighs.Sales
Stakeholders: Product-Management
Type: Stakeholder-Value
Scale: % of increase in euros for frequent flyer rebookings.
Meter: Monthly revenue reports.
Past: [April 2013] 10M
Goal: [June 2014] 12M
Quantified Stakeholder Value
FUNCTION* "! +!
PAST* GOAL*

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WHY* WHO*
HOW*
HOW*
WHAT*
WHAT*
WHAT*
Increase*sales*
of*frequent*
flyers*
Save*(me*
booking*of*
trips*
Frequent*
Flyer*
AutoZ
rebook*a*
past*trip*
Transporta(on*
card*
Offer*holidays*
trips*
Offer*
Discounts*
Impact Map
FUNCTI
ON*
"! +!PAST* GOAL*
FUNCTI
ON*
"! +!PAST* GOAL*

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Solutions Design
"! +!
PAST* GOAL*
FUNCTION* S1* S2* S3* S4*
Each*Sprint*aiming*to*get*closer**
to*the*Performance*Goals*
The*team*designs*the*solu(on!*

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STORY WORKSHOP
What*is*the*outcome?!

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Understand customer value
time
activity
task
sub-tasks or
task details
Source*Jeff*Pa_on*

37. 37© 2014 AgiliX Agile Development Consulting B.V.
DISTILL ACCEPTANCE TESTS
Let*the*Product*owner*give*one*example*
During*the*requirements*workshop*write*down*inputs*outputs*
Create*an*table*on*a*whiteboard*(shared*understanding)*
No*gorilla*
*
*

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*
*
*
*Requirement*workshop*
*
*
*
*Product*backlog*
*
*
*
*During*the*sprint*
DISTILL ACCEPTANCE TESTS
1*example*
Key*
examples*
manual*
test*
Key*+*
addi(onal*
examples*
user*story*

39. 39© 2014 AgiliX Agile Development Consulting B.V.
DEFINE EXPLORATORY TEST CHARTERS
*
Use*tours*like:**
• Data*tour**
• Time*tour*
• Allnighter*tour*
• Couch*patato*tour*
*
Create*a*charter*
*

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STORY WORKSHOP
We*know*we*are*happy*building**
the*right*thing*right!

41. 41© 2014 AgiliX Agile Development Consulting B.V.
Release*Planning*
Benefit
statements
Speedboat*
Remember the future
Prune the product tree
Speedboat

42. 42© 2014 AgiliX Agile Development Consulting B.V.
The*Magic*Healing*Po(on*
1
2
3
4
5
ROTI
1
2
3
4
5
Satisfaction Mad Sad Glad
Team Effectiveness
Remember the future
Ac(on**
plan*

43. 43© 2014 AgiliX Agile Development Consulting B.V.
Other uses
• Portfolio prioritisation
• Visioning
• Co-creation
• Service improvement
• Product roadmapping
• Strategic Alignment
• Change initiatives
• Retrospectives
• Sales teams alignment
• Backlog ordering

44. 44© 2014 AgiliX Agile Development Consulting B.V.
THE HAPPY AGILE TESTER
• Validates Business Speculations!
• Helps the teams prevent making CRAP
FASTER!
• Facilitates discovering how to build the
thing RIGHT!
• LOVES customers and their stories
• Does NOT start with SCRIPTS

45. 45© 2014 AgiliX Agile Development Consulting B.V.
Happier teams
With training:
• Professional Agile Tester
• Innovationgames
• PSM
• PSPO
• Artikel Serious games for testers

46. 46© 2014 AgiliX Agile Development Consulting B.V.
Thank You!
AgiliX Agile Consulting
Cesario Ramos | PST Pascal Dufour
cesario@agilix.nl Pascal@validate-it.nl
http://agilix.nl http://Validate-it.nl