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Property Management Systems
Course Code : MH 409 C (Section II)
Course Title : Professional Development Life Skills, Interview Techniques, Work
/ Life Balance
Pranav L. Mandlik SYMHMCT M1602
Property Management Systems
• They are computerized systems that facilitate the
management of properties through a single piece of
software.
• They replaced old-fashioned, paper-based methods
that tended to be both cumbersome and inefficient.
Objective of PMS
• PMS application used to cover objectives like
coordinating the operational functions .
• The system automates hotel operations .
• Hotel PMS now integrates to other onsite services
that impact the guest's complete experience
• A good PMS should give accurate and timely
information on the basic key performance indicators
of a hotel business such as average daily
rate, RevPAR or occupancy rate and help the food
and beverage management control the stocks in the
store room and help deciding what to buy, how much
and how often.
Tech savvy guest
The Advantages of Hotel PMS
• The consumer's travel journey
begins by selecting a destination.
• Their in-room experience, and their
sharing of feedback on social media
post-stay are all part of their guest
experience.
• Today's hotel PMS solutions help
hoteliers deliver the experience
guests want, while efficiently
managing their business.
Some popular Softwares
• Opera
• Micros
• IDS NEXT
• Shawman
• LightSpeed
Pros and Cons
• Like any new technology, a property management
system (or PMS) comes with its advantages and
pitfalls. For small hotels, a property management
system for small hotels can make everything run
smoother and free up staff time, but it can also
create more work for your team.
TIME
• Pros
With a PMS, you’ll reduce time spent on admin, increase
time available for backlogged tasks, and most
importantly, free up time for yourself. If you’re so busy
that you live and breathe your hotel, it may be time to
look into getting a PMS.
• Cons
Conversely, using a PMS can have the opposite effect. If
you’ve chosen a bad system, or don’t know how to use
the one you’ve got, you’ve just created more work for
yourself and your team.
MONEY
• Pros
A PMS is designed to minimize the administration
and management costs that come with having your
staff snowed under mounds of paperwork. But the
financial benefits don’t end there.
• Cons
The truth is that a PMS will be an additional cost to
running your small hotel or boutique
accommodation. On the other hand, choosing the
right PMS will save you money in the long term.
INTEGRATIONS
• Pros
A lot of property management systems for
small hotels integrate with other products
such as booking channel managers,
payment tools and accounting software.
• Cons
Without knowing which products are
going to be easiest to use and will pay off.
You’ll also have to learn to use each piece
of software that integrates with your PMS.
Property management system by pranav 409 ii

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Property management system by pranav 409 ii

  • 1. Property Management Systems Course Code : MH 409 C (Section II) Course Title : Professional Development Life Skills, Interview Techniques, Work / Life Balance Pranav L. Mandlik SYMHMCT M1602
  • 2.
  • 3. Property Management Systems • They are computerized systems that facilitate the management of properties through a single piece of software. • They replaced old-fashioned, paper-based methods that tended to be both cumbersome and inefficient.
  • 4. Objective of PMS • PMS application used to cover objectives like coordinating the operational functions . • The system automates hotel operations . • Hotel PMS now integrates to other onsite services that impact the guest's complete experience
  • 5. • A good PMS should give accurate and timely information on the basic key performance indicators of a hotel business such as average daily rate, RevPAR or occupancy rate and help the food and beverage management control the stocks in the store room and help deciding what to buy, how much and how often.
  • 7. The Advantages of Hotel PMS • The consumer's travel journey begins by selecting a destination. • Their in-room experience, and their sharing of feedback on social media post-stay are all part of their guest experience. • Today's hotel PMS solutions help hoteliers deliver the experience guests want, while efficiently managing their business.
  • 8.
  • 9. Some popular Softwares • Opera • Micros • IDS NEXT • Shawman • LightSpeed
  • 10.
  • 11. Pros and Cons • Like any new technology, a property management system (or PMS) comes with its advantages and pitfalls. For small hotels, a property management system for small hotels can make everything run smoother and free up staff time, but it can also create more work for your team.
  • 12. TIME • Pros With a PMS, you’ll reduce time spent on admin, increase time available for backlogged tasks, and most importantly, free up time for yourself. If you’re so busy that you live and breathe your hotel, it may be time to look into getting a PMS. • Cons Conversely, using a PMS can have the opposite effect. If you’ve chosen a bad system, or don’t know how to use the one you’ve got, you’ve just created more work for yourself and your team.
  • 13. MONEY • Pros A PMS is designed to minimize the administration and management costs that come with having your staff snowed under mounds of paperwork. But the financial benefits don’t end there. • Cons The truth is that a PMS will be an additional cost to running your small hotel or boutique accommodation. On the other hand, choosing the right PMS will save you money in the long term.
  • 14. INTEGRATIONS • Pros A lot of property management systems for small hotels integrate with other products such as booking channel managers, payment tools and accounting software. • Cons Without knowing which products are going to be easiest to use and will pay off. You’ll also have to learn to use each piece of software that integrates with your PMS.

Hinweis der Redaktion

  1. With the advancement of cloud computing property management systems for hotels expand their functionality towards new service areas like guest-facing features. These include online check-in, room service, in-room controls, guest-staff communication, virtual concierge and more.[3] These new functionalities are mainly used by guests on their own mobile devices or such provided by the hotel in lobbies and/or rooms.
  2. Hotel property management systems may have integrated or interface with third-party solutions like central reservation systems and revenue or yield management systems, online booking engine, back office, point of sale, door-locking, housekeeping optimization, pay-TV, energy management, payment card authorization and channel management systems.