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Communication
1.
COMMUNIC ATION
2.
Introduction Communication is an
exchange of ideas, feelings and information by speaking, writing, symbolic or behavioral
3.
Why is communication important?
4.
5.
The Communication Process Communication is
a two way traffic and not a one way traffic.
6.
7.
Verbal Communication Verbal communication
refers to the use of sounds and language to relay a message.
8.
Types: 1. Oral Communication 2. Written Communication 3.
Mediated Communication
9.
Non – Verbal Communication•
Facial Expression • Eye contact • Gestures • Posture
10.
11.
12.
Formal Communication
13.
Informal Communication
14.
Types of Communication1. Upward
Communication 2. Downward Communication
15.
3. Horizontal Communication •
Same level • Different Departments • Maintain Co-ordination • On Occasions – Committee Meeting, Conference Meetings
16.
4. Diagonal Communication • Different
Levels • Different Departments • Co-ordination • Morale Boosting
17.
Conclusio nCommunication changes the world
like little else can.
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