Whether you’re deploying IBM Connections at work, or any other ESN for that matter, you know, after the initial excitement of different change and transformation initiatives put in place, there’s a moment, usually, after the first year, where you’re bound to face a number of different challenges that would come to question all of the hard work, effort and energy you’ve put together when embarking on the so-called Social Business & Digital Transformation journey. Have you ever thought though those challenges can, actually, become incredible business opportunities for you to take your organisation’s adaptation and change initiatives into the next level? In this particular session we‘ll cover what have been some of the most poignant, destructive challenges transformation & change practitioners have been facing over the years, while deploying IBM Connections, and for each and every single one we will be providing tons of practical advice, hands-on experience and plenty of know-how to. A presentation by Luis Suarez.

1. Vienna, October 16-17 2017
Top 5 Challenges of Social Business
Adaptation & How to Resolve them Effectively
Luis Suarez, panagenda
@elsua

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3. Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, October 16-17 2017
Vienna, October 16-17 2017
What Would It Be Your #1 Challenge
Within Your Social Business Journey?

4. Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, October 16-17 2017
Ownership
Source - http://bit.ly/SocBizOwnership
• Build a hybrid
transformation
team: IT &
business
• Build a community
of change leaders
• Build a community
programme

5. Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, October 16-17 2017
Cost Savings - Too Many Tools!
• Co-share the
budget! (IT &
Business)
• Accommodate
different needs
from groups
• One-size fits all no
longer relevant
Source - https://www.flickr.com/photos/kozumel/2160201272/

6. Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, October 16-17 2017
Narrative *Does* Matter
• IT Project
• Adoption
• Drive
• Empowerment
• Digital Transformation
• Create
• Engagement
• (Executive) Mandate
• Management
• Hierarchy
• Programme (Initiative)
• Adaptation
• Inspire (Influence)
• Enablement
• Digital Adaptation
• Co-create
• Involvement
• Persuasion
• Leadership
• Wirearchy

7. Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, October 16-17 2017
Culture
• Change in small
increments
• WIIFM?
• Understand it’s
never been about
technology, but
people
Source - http://bit.ly/HCDigTransf Source - https://unsplash.com/photos/UCZF1sXcejo

8. Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, October 16-17 2017
(Senior) Management
• ‘Ignore’
management
(http://bit.ly/IgnoreMgmt)
• Different waves
of adapters
• Find your (senior)
change leaders

9. Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, October 16-17 2017
Social Business *Is* Tough!
• Commitment
long-term
• Change in small
increments
• Patience &
Perseverance
Source - https://unsplash.com/photos/NPFu4GfFZ7E

10. Social Connections 11 Chicago, June 1-2 2017Social Connections 12 Vienna, October 16-17 2017
Vienna, October 16-17 2017
Which One Would *You* Pick as
Biggest Obstacle from the List?

11. Luis Suarez
Digital Transformation & Data Analytics Adviser
eMail: luis.suarez@panagenda.com
Mobile #: +34 679 722 947
Twitter: @elsua
Web site: http://www.panagenda.com
Get in touch!

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