This document outlines an action plan for training new CCTV operators over 6 days. The plan covers 18 topics to be taught by 6 different trainers, with each trainer focusing on 3 topics. Topics include welcoming trainees, equipment handling, telephone use, emergency procedures, camera operation, and more. Trainees and trainers will sign after each session. On the final day, all topics will be reviewed and tested to ensure coverage. The goal is to familiarize new operators with all aspects of their job over the course of the training period.

1. Action Plan For The NEW CCTV Operators
Trainee Trainee
SQ Subject name signature Trained by Date Time Remarks
Welcome the team and brief them about job description for CCTV
1 operators. Anas
2 Handed Over and Took Over All the Equipments. Anas
3 How to make an inventory for All the office equipments. Anas
4 How to answer the telephone. Punnakhan
5 How to use OB and write the entry for all the events. Punnakhan
6 To be familiar with the internal extension telephone list. Punnakhan
7 How To update PC files. Essam
8 Participate in all emergency drills (planned and unplanned) Essam
9 How to deal with the cameras recording. Essam
10 Walkie-talkie communications & Dect phone communications Ijan
11 How and when they have to contact Supervisor. Ijan
How to deal with the security guards in the hotel and
12 accommodation. Ijan
13 Lift operation and alarm Samir
14 Lost and found and the security safe procedures. Samir
15 Lobby duty for CCTV Samir
16 Review and testing all the topics and physical testing. Fattah/ All
17 How to deal with FACP panel. Fattah
Emergency systems (e.g. Fire alarm systems etc) The location of the
18 evacuation Assembly Point) Fattah
Security department

2. Please Note That:
*Every trainer will focus on three topics only. (3topics *6Trainers=18 topics)
*If any trainer wants to change or add new topics please share and add.
*Each trainer can choose the time to do his plan during the shift and after finished he and the
trainee they will sign the form.
*In the Final it will be testing for all the topics and if we discovered that there are any topics were
missing, we will review it again.
*Maximum days for this plan are 6 days one day for each trainer and one day testing.
Thank you,
Warm Regards.
Security department