SlideShare ist ein Scribd-Unternehmen logo

Board Crisis Management Planning

•Als PPTX, PDF herunterladen•
•
Osler, Hoskin & Harcourt LLP
Osler, Hoskin & Harcourt LLP

Learn about some of the key issues to communicate to company directors during a crisis and how to effectively plan.

Recht
1 von 26
Osler Hoskin & Harcourt LLP March 2017 Proactive Crisis Management: Expecting the Unexpected Lawrence Ritchie, Partner, Osler Alan Stewart, Partner, Deloitte
2 BRIEF THE BOARD: PLANNING FOR THE UNEXPECTED Lawrence Ritchie Partner, Osler Chair of Crisis Response & Risk Management Group Alan Stewart Partner, Deloitte Forensic
How do directors’ feel about crisis? *Research from our Crisis Management Survey with the Institute of Corporate Directors https://www.osler.com/en/resources/critical-situations/2016/the-board-of-directors-role-in-crisis-management
4 BRIEF THE BOARD: PLANNING FOR THE UNEXPECTED
5 BRIEF THE BOARD: PLANNING FOR THE UNEXPECTED
6 BRIEF THE BOARD: PLANNING FOR THE UNEXPECTED
7 BRIEF THE BOARD: PLANNING FOR THE UNEXPECTED
8 BRIEF THE BOARD: PLANNING FOR THE UNEXPECTED Summary • Importance of board oversight of corporate reputation building & crisis management • Key risks flagged by directors are reputational, ethical, financial reporting, cyber- security but not social media • Directors believe their organizations are ready for a crisis and management teams have the necessary skills • But shouldn’t they be more confident respecting the organization’s enterprise risk management system and succession planning? • Directors expect to use existing company advisors for advice in a crisis, for advice both to the company and the board • More diligence required to protect board members
The anatomy of a crisis
10 BRIEF THE BOARD: PLANNING FOR THE UNEXPECTED How a spark becomes an inferno Identification of a Problem
ITHuman Resources Corporate Sales & Marketing Logistics IMPACT Board of Directors 11 BRIEF THE BOARD: PLANNING FOR THE UNEXPECTED Risks cannot be siloed
12 BRIEF THE BOARD: PLANNING FOR THE UNEXPECTED Proactively Manage Fallout The Spark: Crisis  Minimize risk by: o Instituting centralized oversight and decision-making, and o Preparing a crisis response plan before a crisis hits The Slow Burn: Ongoing Activity  Minimize risk by: o Identifying potentially affected stakeholders, and o Prioritize strategies to reduce harm Extensive internal & external communications strategies are key
Your crisis response plan
Building Blocks to a Best in Class Crisis Response Plan 14 BRIEF THE BOARD: PLANNING FOR THE UNEXPECTED Identify your team Develop internal & external communication plan Conduct internal investigation Engage with regulator - voluntary Engage with regulator - search & seizure Anticipate & manage other fallout Up-the-ladder reporting
15 BRIEF THE BOARD: PLANNING FOR THE UNEXPECTED Assemble your Team  Protocol in place  Business point person  Legal point person  Internal communications point  External communications point Consider early retention of outside advisors (legal, communications, forensics/experts)
16 BRIEF THE BOARD: PLANNING FOR THE UNEXPECTED Example of Multifunctional Team Team Manager Subject Matter ExpertsLegal Communications Role of the Team • Support the Emergency Response Effort • Ensure response priorities are addressed: people, env’t, assets, reputation • Set strategic objectives and policy for the proactive management of the crisis • Manage the communication strategy • Minimize impact to co./organization
17 BRIEF THE BOARD: PLANNING FOR THE UNEXPECTED Assessing the Incident Purpose: defines what we’re dealing with • Scale • Characteristics • What we do/don’t know When: immediately following briefing Why / Value: • Reinforces response priorities • Prompts discussion • ID’s areas requiring clarification • Focuses actions Regular assessments should be completed to identify actual/potential new issues as the incident/crisis evolves
18 BRIEF THE BOARD: PLANNING FOR THE UNEXPECTED The Needs of the Board during a crisis Regular and timely reporting Clear understanding of PR strategy and their role Quantification of exposure One point of contact Separate legal representation (if applicable) A clear statement of the questions they need to decide Outcomes: • Consistent PR strategy – top to bottom of organization benefitting from the board’s guidance
19 BRIEF THE BOARD: PLANNING FOR THE UNEXPECTED The Role of Legal during a crisis Monitor the process – What went well? Determine facts and root causes of the event Is this our incident? Internal policy duties, compliance and insurance Legal – privilege, records management, regulatory matters, contractual obligations Review and input on communications Outcomes: • Prepare report • Share learnings • Determine corrective actions • Determine responsibility and assess risk
Building Blocks to a Best in Class Crisis Response Plan 20 BRIEF THE BOARD: PLANNING FOR THE UNEXPECTED Identify your team Develop internal & external communication plan Conduct internal investigation Engage with regulator - voluntary Engage with regulator - search & seizure Anticipate & manage other fallout Up-the-ladder reporting
The Best Defence Is a Good Offence
22 BRIEF THE BOARD: PLANNING FOR THE UNEXPECTED 1. Develop a Culture of Compliance Key characteristics of a healthy compliance program:  Comprehensive procedures to prevent and detect illegal activity  Mandatory training about consequences of noncompliance  Reporting system providing management with timely and accurate information  Adequate resources for staff to audit, document, analyze and use the results of compliance efforts  Continuous improvement: Periodic testing and review  Appropriate incentives and disciplinary measures  Confidential reporting and internal investigation
23 BRIEF THE BOARD: PLANNING FOR THE UNEXPECTED Best Practices for a Healthy Compliance Program Role of legal group •Education •Support business in dealing with a regulator •Identify industry issues before regulator gets on them Enforcement by management •Exercise reasonable oversight •Promote and enforce consistently •Never tacitly encourage or pressure employees to engage in misconduct to achieve business objectives •Take disciplinary action against past violators Employees responsible & rewarded for compliance behaviour •Consistently self-report to Compliance Managers •Bring to Compliance Managers’ attention both individual and systemic issues •When unsure, ask Compliance Managers questions •Err on the side of over-reporting to Compliance Managers
24 BRIEF THE BOARD: PLANNING FOR THE UNEXPECTED 2. Develop a Culture of Preparedness Systematic approach De-escalate Timely decisions Clear thinking In extraordinary conditions
25 BRIEF THE BOARD: PLANNING FOR THE UNEXPECTED Best practices Test your Crisis Response Plan Review the Results
Questions

Empfohlen

Crisis Management
Crisis ManagementCrisis Management
Crisis ManagementPradeep Hegde
 
Strategic risk management
Strategic risk managementStrategic risk management
Strategic risk managementrejoysirvel
 
Enterprise Risk Management
Enterprise Risk ManagementEnterprise Risk Management
Enterprise Risk ManagementCroydon Consulting, LLC
 
Strategy review, evaluation and control
Strategy review, evaluation and controlStrategy review, evaluation and control
Strategy review, evaluation and controlMervyn Maico Aldana
 
Risk culture presentation
Risk culture presentationRisk culture presentation
Risk culture presentationBenjamin Kpodo
 
Risk Culture
Risk CultureRisk Culture
Risk CultureIan-Edward Stafrace
 
Enterprise Risk Management and Sustainability
Enterprise Risk Management and SustainabilityEnterprise Risk Management and Sustainability
Enterprise Risk Management and SustainabilityJeff B
 
Risk Appetite
Risk AppetiteRisk Appetite
Risk AppetiteHassan Zaitoun
 

Empfohlen

Crisis Management
Crisis ManagementCrisis Management
Crisis ManagementPradeep Hegde
 
Strategic risk management
Strategic risk managementStrategic risk management
Strategic risk managementrejoysirvel
 
Enterprise Risk Management
Enterprise Risk ManagementEnterprise Risk Management
Enterprise Risk ManagementCroydon Consulting, LLC
 
Strategy review, evaluation and control
Strategy review, evaluation and controlStrategy review, evaluation and control
Strategy review, evaluation and controlMervyn Maico Aldana
 
Risk culture presentation
Risk culture presentationRisk culture presentation
Risk culture presentationBenjamin Kpodo
 
Risk Culture
Risk CultureRisk Culture
Risk CultureIan-Edward Stafrace
 
Enterprise Risk Management and Sustainability
Enterprise Risk Management and SustainabilityEnterprise Risk Management and Sustainability
Enterprise Risk Management and SustainabilityJeff B
 
Risk Appetite
Risk AppetiteRisk Appetite
Risk AppetiteHassan Zaitoun
 
Enterprise Risk Management PowerPoint Presentation Slides
Enterprise Risk Management PowerPoint Presentation Slides Enterprise Risk Management PowerPoint Presentation Slides
Enterprise Risk Management PowerPoint Presentation Slides SlideTeam
 
Assignment strategy implementation
Assignment strategy implementationAssignment strategy implementation
Assignment strategy implementationunicaw
 
CF_8 UNIT4 Risk Reporting & Risk Mgt
CF_8 UNIT4 Risk Reporting & Risk MgtCF_8 UNIT4 Risk Reporting & Risk Mgt
CF_8 UNIT4 Risk Reporting & Risk MgtDr. Firdaus Khan
 
Risk Management Overview
Risk Management OverviewRisk Management Overview
Risk Management OverviewJIGNESH PADIA
 
Crisis management
Crisis managementCrisis management
Crisis managementRizwan Qamar
 
Risk management in simple terms with some humor
Risk management in simple terms with some humorRisk management in simple terms with some humor
Risk management in simple terms with some humorKumar Kolaganti
 
Risk Management module PowerPoint Presentation Slides
Risk Management module PowerPoint Presentation SlidesRisk Management module PowerPoint Presentation Slides
Risk Management module PowerPoint Presentation SlidesSlideTeam
 
Crisis communication
Crisis communicationCrisis communication
Crisis communicationDr.Arivalan Ramaiyah
 
Crisis Management Strategies When Disaster Strikes
Crisis Management Strategies When Disaster StrikesCrisis Management Strategies When Disaster Strikes
Crisis Management Strategies When Disaster StrikesThe Windsdor Consulting Group, Inc.
 
Risk Management Tools And Techniques PowerPoint Presentation Slides
Risk Management Tools And Techniques PowerPoint Presentation SlidesRisk Management Tools And Techniques PowerPoint Presentation Slides
Risk Management Tools And Techniques PowerPoint Presentation SlidesSlideTeam
 
Crisis management
Crisis managementCrisis management
Crisis managementahmadsanadsalim
 
Risk Management
Risk ManagementRisk Management
Risk ManagementIbrahem Soltan
 
Introduction To Risk Management Powerpoint Presentation Slides
Introduction To Risk Management Powerpoint Presentation SlidesIntroduction To Risk Management Powerpoint Presentation Slides
Introduction To Risk Management Powerpoint Presentation SlidesSlideTeam
 
Crisis management presentation
Crisis management presentationCrisis management presentation
Crisis management presentationiChange
 
Strategy Evaluation
Strategy Evaluation Strategy Evaluation
Strategy Evaluation Taher Ahmed
 
Operational risks
Operational risksOperational risks
Operational risksRahmat Mulyana
 
Risk Management
Risk ManagementRisk Management
Risk ManagementShahan Ullah
 
Introduction to risk management
Introduction to risk managementIntroduction to risk management
Introduction to risk managementKannan Subbiah
 
Risk Appetite & Risk Tolerance: Improving their application from Abstract to ...
Risk Appetite & Risk Tolerance: Improving their application from Abstract to ...Risk Appetite & Risk Tolerance: Improving their application from Abstract to ...
Risk Appetite & Risk Tolerance: Improving their application from Abstract to ...Eric Campbell
 
Risk Overview & Risk management
Risk Overview & Risk managementRisk Overview & Risk management
Risk Overview & Risk managementSubhendu Datta
 
2016 - IQPC - Understanding and Assessing Corruption Risk
2016 - IQPC - Understanding and Assessing Corruption Risk2016 - IQPC - Understanding and Assessing Corruption Risk
2016 - IQPC - Understanding and Assessing Corruption RiskDr Darren O'Connell AGIA
 
Presentation manage risk
Presentation manage riskPresentation manage risk
Presentation manage riskMichael Curtis
 

Weitere ähnliche Inhalte

Was ist angesagt?

Enterprise Risk Management PowerPoint Presentation Slides
Enterprise Risk Management PowerPoint Presentation Slides Enterprise Risk Management PowerPoint Presentation Slides
Enterprise Risk Management PowerPoint Presentation Slides SlideTeam
 
Assignment strategy implementation
Assignment strategy implementationAssignment strategy implementation
Assignment strategy implementationunicaw
 
CF_8 UNIT4 Risk Reporting & Risk Mgt
CF_8 UNIT4 Risk Reporting & Risk MgtCF_8 UNIT4 Risk Reporting & Risk Mgt
CF_8 UNIT4 Risk Reporting & Risk MgtDr. Firdaus Khan
 
Risk Management Overview
Risk Management OverviewRisk Management Overview
Risk Management OverviewJIGNESH PADIA
 
Risk management in simple terms with some humor
Risk management in simple terms with some humorRisk management in simple terms with some humor
Risk management in simple terms with some humorKumar Kolaganti
 
Risk Management module PowerPoint Presentation Slides
Risk Management module PowerPoint Presentation SlidesRisk Management module PowerPoint Presentation Slides
Risk Management module PowerPoint Presentation SlidesSlideTeam
 
Risk Management Tools And Techniques PowerPoint Presentation Slides
Risk Management Tools And Techniques PowerPoint Presentation SlidesRisk Management Tools And Techniques PowerPoint Presentation Slides
Risk Management Tools And Techniques PowerPoint Presentation SlidesSlideTeam
 
Introduction To Risk Management Powerpoint Presentation Slides
Introduction To Risk Management Powerpoint Presentation SlidesIntroduction To Risk Management Powerpoint Presentation Slides
Introduction To Risk Management Powerpoint Presentation SlidesSlideTeam
 
Crisis management presentation
Crisis management presentationCrisis management presentation
Crisis management presentationiChange
 
Strategy Evaluation
Strategy Evaluation Strategy Evaluation
Strategy Evaluation Taher Ahmed
 
Introduction to risk management
Introduction to risk managementIntroduction to risk management
Introduction to risk managementKannan Subbiah
 
Risk Appetite & Risk Tolerance: Improving their application from Abstract to ...
Risk Appetite & Risk Tolerance: Improving their application from Abstract to ...Risk Appetite & Risk Tolerance: Improving their application from Abstract to ...
Risk Appetite & Risk Tolerance: Improving their application from Abstract to ...Eric Campbell
 
Risk Overview & Risk management
Risk Overview & Risk managementRisk Overview & Risk management
Risk Overview & Risk managementSubhendu Datta
 

Was ist angesagt? (20)

Enterprise Risk Management PowerPoint Presentation Slides
Enterprise Risk Management PowerPoint Presentation Slides Enterprise Risk Management PowerPoint Presentation Slides
Enterprise Risk Management PowerPoint Presentation Slides
 
Assignment strategy implementation
Assignment strategy implementationAssignment strategy implementation
Assignment strategy implementation
 
CF_8 UNIT4 Risk Reporting & Risk Mgt
CF_8 UNIT4 Risk Reporting & Risk MgtCF_8 UNIT4 Risk Reporting & Risk Mgt
CF_8 UNIT4 Risk Reporting & Risk Mgt
 
Risk Management Overview
Risk Management OverviewRisk Management Overview
Risk Management Overview
 
Crisis management
Crisis managementCrisis management
Crisis management
 
Risk management in simple terms with some humor
Risk management in simple terms with some humorRisk management in simple terms with some humor
Risk management in simple terms with some humor
 
Risk Management module PowerPoint Presentation Slides
Risk Management module PowerPoint Presentation SlidesRisk Management module PowerPoint Presentation Slides
Risk Management module PowerPoint Presentation Slides
 
Crisis communication
Crisis communicationCrisis communication
Crisis communication
 
Crisis Management Strategies When Disaster Strikes
Crisis Management Strategies When Disaster StrikesCrisis Management Strategies When Disaster Strikes
Crisis Management Strategies When Disaster Strikes
 
Risk Management Tools And Techniques PowerPoint Presentation Slides
Risk Management Tools And Techniques PowerPoint Presentation SlidesRisk Management Tools And Techniques PowerPoint Presentation Slides
Risk Management Tools And Techniques PowerPoint Presentation Slides
 
Crisis management
Crisis managementCrisis management
Crisis management
 
Risk Management
Risk ManagementRisk Management
Risk Management
 
Introduction To Risk Management Powerpoint Presentation Slides
Introduction To Risk Management Powerpoint Presentation SlidesIntroduction To Risk Management Powerpoint Presentation Slides
Introduction To Risk Management Powerpoint Presentation Slides
 
Crisis management presentation
Crisis management presentationCrisis management presentation
Crisis management presentation
 
Strategy Evaluation
Strategy Evaluation Strategy Evaluation
Strategy Evaluation
 
Operational risks
Operational risksOperational risks
Operational risks
 
Risk Management
Risk ManagementRisk Management
Risk Management
 
Introduction to risk management
Introduction to risk managementIntroduction to risk management
Introduction to risk management
 
Risk Appetite & Risk Tolerance: Improving their application from Abstract to ...
Risk Appetite & Risk Tolerance: Improving their application from Abstract to ...Risk Appetite & Risk Tolerance: Improving their application from Abstract to ...
Risk Appetite & Risk Tolerance: Improving their application from Abstract to ...
 
Risk Overview & Risk management
Risk Overview & Risk managementRisk Overview & Risk management
Risk Overview & Risk management
 

Ähnlich wie Board Crisis Management Planning

2016 - IQPC - Understanding and Assessing Corruption Risk
2016 - IQPC - Understanding and Assessing Corruption Risk2016 - IQPC - Understanding and Assessing Corruption Risk
2016 - IQPC - Understanding and Assessing Corruption RiskDr Darren O'Connell AGIA
 
Presentation manage risk
Presentation manage riskPresentation manage risk
Presentation manage riskMichael Curtis
 
HR Risk Management_HRM Auditing_Skills Auditing
HR Risk Management_HRM Auditing_Skills AuditingHR Risk Management_HRM Auditing_Skills Auditing
HR Risk Management_HRM Auditing_Skills AuditingCharles Cotter, PhD
 
Raleigh issa chapter april meeting - managing a security & privacy governan...
Raleigh issa chapter april meeting - managing a security & privacy governan...Raleigh issa chapter april meeting - managing a security & privacy governan...
Raleigh issa chapter april meeting - managing a security & privacy governan...Raleigh ISSA
 
Risk management: Principles, methodologies and techniques
Risk management: Principles, methodologies and techniquesRisk management: Principles, methodologies and techniques
Risk management: Principles, methodologies and techniquesILRI
 
C-Suite’s Guide to Enterprise Risk Management and Emerging Risks
C-Suite’s Guide to Enterprise Risk Management and Emerging RisksC-Suite’s Guide to Enterprise Risk Management and Emerging Risks
C-Suite’s Guide to Enterprise Risk Management and Emerging RisksAronson LLC
 
BSBMGT517Manage operational plan1Housekeepin
BSBMGT517Manage operational plan1HousekeepinBSBMGT517Manage operational plan1Housekeepin
BSBMGT517Manage operational plan1HousekeepinVannaSchrader3
 
governnce and leadership may slides.PPTX
governnce and leadership may slides.PPTXgovernnce and leadership may slides.PPTX
governnce and leadership may slides.PPTXFelixPerez547899
 
The Hidden Dangers of Trying to ‘Do the Right Thing:’ A Practical Look at Aud...
The Hidden Dangers of Trying to ‘Do the Right Thing:’ A Practical Look at Aud...The Hidden Dangers of Trying to ‘Do the Right Thing:’ A Practical Look at Aud...
The Hidden Dangers of Trying to ‘Do the Right Thing:’ A Practical Look at Aud...PYA, P.C.
 
How To Create A Solid Risk Management Program
How To Create A Solid Risk Management ProgramHow To Create A Solid Risk Management Program
How To Create A Solid Risk Management Programdavidcurriecia
 
Crisis Management and Protecting Your Reputation
Crisis Management and Protecting Your ReputationCrisis Management and Protecting Your Reputation
Crisis Management and Protecting Your ReputationTiffanyMiller57
 
Module 15 - Risk Management.pptx
Module 15 - Risk Management.pptxModule 15 - Risk Management.pptx
Module 15 - Risk Management.pptxcaniceconsulting
 
The Role of Internal Audit
The Role of Internal AuditThe Role of Internal Audit
The Role of Internal AuditArmeniaFED
 
Bcu msc cg week 4 risk management
Bcu msc cg week 4 risk managementBcu msc cg week 4 risk management
Bcu msc cg week 4 risk managementStephen Ong
 
1 -corinne_berinstein
1 -corinne_berinstein1 -corinne_berinstein
1 -corinne_berinsteinRamaica Ona
 
1 -corinne_berinstein
1 -corinne_berinstein1 -corinne_berinstein
1 -corinne_berinsteinAahil Malik
 

Ähnlich wie Board Crisis Management Planning (20)

2016 - IQPC - Understanding and Assessing Corruption Risk
2016 - IQPC - Understanding and Assessing Corruption Risk2016 - IQPC - Understanding and Assessing Corruption Risk
2016 - IQPC - Understanding and Assessing Corruption Risk
 
Presentation manage risk
Presentation manage riskPresentation manage risk
Presentation manage risk
 
HR Risk Management_HRM Auditing_Skills Auditing
HR Risk Management_HRM Auditing_Skills AuditingHR Risk Management_HRM Auditing_Skills Auditing
HR Risk Management_HRM Auditing_Skills Auditing
 
Raleigh issa chapter april meeting - managing a security & privacy governan...
Raleigh issa chapter april meeting - managing a security & privacy governan...Raleigh issa chapter april meeting - managing a security & privacy governan...
Raleigh issa chapter april meeting - managing a security & privacy governan...
 
Risk management: Principles, methodologies and techniques
Risk management: Principles, methodologies and techniquesRisk management: Principles, methodologies and techniques
Risk management: Principles, methodologies and techniques
 
C-Suite’s Guide to Enterprise Risk Management and Emerging Risks
C-Suite’s Guide to Enterprise Risk Management and Emerging RisksC-Suite’s Guide to Enterprise Risk Management and Emerging Risks
C-Suite’s Guide to Enterprise Risk Management and Emerging Risks
 
BSBMGT517Manage operational plan1Housekeepin
BSBMGT517Manage operational plan1HousekeepinBSBMGT517Manage operational plan1Housekeepin
BSBMGT517Manage operational plan1Housekeepin
 
governnce and leadership may slides.PPTX
governnce and leadership may slides.PPTXgovernnce and leadership may slides.PPTX
governnce and leadership may slides.PPTX
 
The Hidden Dangers of Trying to ‘Do the Right Thing:’ A Practical Look at Aud...
The Hidden Dangers of Trying to ‘Do the Right Thing:’ A Practical Look at Aud...The Hidden Dangers of Trying to ‘Do the Right Thing:’ A Practical Look at Aud...
The Hidden Dangers of Trying to ‘Do the Right Thing:’ A Practical Look at Aud...
 
How To Create A Solid Risk Management Program
How To Create A Solid Risk Management ProgramHow To Create A Solid Risk Management Program
How To Create A Solid Risk Management Program
 
Crisis Management and Protecting Your Reputation
Crisis Management and Protecting Your ReputationCrisis Management and Protecting Your Reputation
Crisis Management and Protecting Your Reputation
 
#corpriskforum2016 - Vincent Tophoff
#corpriskforum2016 - Vincent Tophoff#corpriskforum2016 - Vincent Tophoff
#corpriskforum2016 - Vincent Tophoff
 
Developing Strategies
Developing StrategiesDeveloping Strategies
Developing Strategies
 
Module 15 - Risk Management.pptx
Module 15 - Risk Management.pptxModule 15 - Risk Management.pptx
Module 15 - Risk Management.pptx
 
The Role of Internal Audit
The Role of Internal AuditThe Role of Internal Audit
The Role of Internal Audit
 
Andy Abu Bakar - Risk Management: the human factor
Andy Abu Bakar - Risk Management: the human factorAndy Abu Bakar - Risk Management: the human factor
Andy Abu Bakar - Risk Management: the human factor
 
Bcu msc cg week 4 risk management
Bcu msc cg week 4 risk managementBcu msc cg week 4 risk management
Bcu msc cg week 4 risk management
 
Risk Management and the Company Secretary
Risk Management and the Company Secretary Risk Management and the Company Secretary
Risk Management and the Company Secretary
 
1 -corinne_berinstein
1 -corinne_berinstein1 -corinne_berinstein
1 -corinne_berinstein
 
1 -corinne_berinstein
1 -corinne_berinstein1 -corinne_berinstein
1 -corinne_berinstein
 

Mehr von Osler, Hoskin & Harcourt LLP

Streamlining Document Review & Production: Pitfalls and Best Practices
Streamlining Document Review & Production: Pitfalls and Best Practices Streamlining Document Review & Production: Pitfalls and Best Practices
Streamlining Document Review & Production: Pitfalls and Best Practices Osler, Hoskin & Harcourt LLP
 
Legal process improvement efficient strategies for in house counsel
Legal process improvement efficient strategies for in house counselLegal process improvement efficient strategies for in house counsel
Legal process improvement efficient strategies for in house counselOsler, Hoskin & Harcourt LLP
 
Les differentes etapes du processus contractuel version finale
Les differentes etapes du processus contractuel version finaleLes differentes etapes du processus contractuel version finale
Les differentes etapes du processus contractuel version finaleOsler, Hoskin & Harcourt LLP
 
How artificial intelligence machine learning and new technologies are changin...
How artificial intelligence machine learning and new technologies are changin...How artificial intelligence machine learning and new technologies are changin...
How artificial intelligence machine learning and new technologies are changin...Osler, Hoskin & Harcourt LLP
 
Open source software 101: Compliance and risk management
Open source software 101: Compliance and risk managementOpen source software 101: Compliance and risk management
Open source software 101: Compliance and risk managementOsler, Hoskin & Harcourt LLP
 
US and Canadian compensation issues for emerging and high growth companies (e...
US and Canadian compensation issues for emerging and high growth companies (e...US and Canadian compensation issues for emerging and high growth companies (e...
US and Canadian compensation issues for emerging and high growth companies (e...Osler, Hoskin & Harcourt LLP
 
Early Stage Term Sheet 101 for Emerging & High Growth Companies
Early Stage Term Sheet 101 for Emerging & High Growth CompaniesEarly Stage Term Sheet 101 for Emerging & High Growth Companies
Early Stage Term Sheet 101 for Emerging & High Growth CompaniesOsler, Hoskin & Harcourt LLP
 
The Procedural Pre-nup: How to Leverage Arbitration Effectively for your Busi...
The Procedural Pre-nup: How to Leverage Arbitration Effectively for your Busi...The Procedural Pre-nup: How to Leverage Arbitration Effectively for your Busi...
The Procedural Pre-nup: How to Leverage Arbitration Effectively for your Busi...Osler, Hoskin & Harcourt LLP
 
Avoiding Panama: Controlling your Exposure to Tax Disputes
Avoiding Panama: Controlling your Exposure to Tax DisputesAvoiding Panama: Controlling your Exposure to Tax Disputes
Avoiding Panama: Controlling your Exposure to Tax DisputesOsler, Hoskin & Harcourt LLP
 

Mehr von Osler, Hoskin & Harcourt LLP (20)

How a VC works behind the scenes
How a VC works behind the scenesHow a VC works behind the scenes
How a VC works behind the scenes
 
Selling your buisness 101
Selling your buisness 101Selling your buisness 101
Selling your buisness 101
 
Streamlining Document Review & Production: Pitfalls and Best Practices
Streamlining Document Review & Production: Pitfalls and Best Practices Streamlining Document Review & Production: Pitfalls and Best Practices
Streamlining Document Review & Production: Pitfalls and Best Practices
 
Legal process improvement efficient strategies for in house counsel
Legal process improvement efficient strategies for in house counselLegal process improvement efficient strategies for in house counsel
Legal process improvement efficient strategies for in house counsel
 
Les differentes etapes du processus contractuel version finale
Les differentes etapes du processus contractuel version finaleLes differentes etapes du processus contractuel version finale
Les differentes etapes du processus contractuel version finale
 
How artificial intelligence machine learning and new technologies are changin...
How artificial intelligence machine learning and new technologies are changin...How artificial intelligence machine learning and new technologies are changin...
How artificial intelligence machine learning and new technologies are changin...
 
Harassment 101 for start ups
Harassment 101 for start upsHarassment 101 for start ups
Harassment 101 for start ups
 
Open source software 101: Compliance and risk management
Open source software 101: Compliance and risk managementOpen source software 101: Compliance and risk management
Open source software 101: Compliance and risk management
 
US and Canadian compensation issues for emerging and high growth companies (e...
US and Canadian compensation issues for emerging and high growth companies (e...US and Canadian compensation issues for emerging and high growth companies (e...
US and Canadian compensation issues for emerging and high growth companies (e...
 
U.S. Tax Reform for Canadians
U.S. Tax Reform for CanadiansU.S. Tax Reform for Canadians
U.S. Tax Reform for Canadians
 
Debt financing for tech companies
Debt financing for tech companiesDebt financing for tech companies
Debt financing for tech companies
 
Negotiating Leases for Start-Ups
Negotiating Leases for Start-UpsNegotiating Leases for Start-Ups
Negotiating Leases for Start-Ups
 
Early Stage Term Sheet 101 for Emerging & High Growth Companies
Early Stage Term Sheet 101 for Emerging & High Growth CompaniesEarly Stage Term Sheet 101 for Emerging & High Growth Companies
Early Stage Term Sheet 101 for Emerging & High Growth Companies
 
Key topics in employment law
Key topics in employment lawKey topics in employment law
Key topics in employment law
 
The Procedural Pre-nup: How to Leverage Arbitration Effectively for your Busi...
The Procedural Pre-nup: How to Leverage Arbitration Effectively for your Busi...The Procedural Pre-nup: How to Leverage Arbitration Effectively for your Busi...
The Procedural Pre-nup: How to Leverage Arbitration Effectively for your Busi...
 
Data Privacy and Canadian Anti-Spam Law
Data Privacy and Canadian Anti-Spam LawData Privacy and Canadian Anti-Spam Law
Data Privacy and Canadian Anti-Spam Law
 
IP 101 for Emerging Companies
IP 101 for Emerging Companies IP 101 for Emerging Companies
IP 101 for Emerging Companies
 
So you're faced with a class action, now what?
So you're faced with a class action, now what?So you're faced with a class action, now what?
So you're faced with a class action, now what?
 
Avoiding Panama: Controlling your Exposure to Tax Disputes
Avoiding Panama: Controlling your Exposure to Tax DisputesAvoiding Panama: Controlling your Exposure to Tax Disputes
Avoiding Panama: Controlling your Exposure to Tax Disputes
 
Random Drug and Alcohol Testing
Random Drug and Alcohol TestingRandom Drug and Alcohol Testing
Random Drug and Alcohol Testing
 

Kürzlich hochgeladen

Divorce Procedure in India (Info) (1).pdf
Divorce Procedure in India (Info) (1).pdfDivorce Procedure in India (Info) (1).pdf
Divorce Procedure in India (Info) (1).pdfdigitalnikesh24
 
Legal Risks and Compliance Considerations for Cryptocurrency Exchanges in India
Legal Risks and Compliance Considerations for Cryptocurrency Exchanges in IndiaLegal Risks and Compliance Considerations for Cryptocurrency Exchanges in India
Legal Risks and Compliance Considerations for Cryptocurrency Exchanges in IndiaFinlaw Consultancy Pvt Ltd
 
6th sem cpc notes for 6th semester students samjhe. Padhlo bhai
6th sem cpc notes for 6th semester students samjhe. Padhlo bhai6th sem cpc notes for 6th semester students samjhe. Padhlo bhai
6th sem cpc notes for 6th semester students samjhe. Padhlo bhaiShashankKumar441258
 
INVOLUNTARY TRANSFERS Kenya school of law.pptx
INVOLUNTARY TRANSFERS Kenya school of law.pptxINVOLUNTARY TRANSFERS Kenya school of law.pptx
INVOLUNTARY TRANSFERS Kenya school of law.pptxnyabatejosphat1
 
如何办理(SFSta文凭证书)美国旧金山州立大学毕业证学位证书
如何办理(SFSta文凭证书)美国旧金山州立大学毕业证学位证书如何办理(SFSta文凭证书)美国旧金山州立大学毕业证学位证书
如何办理(SFSta文凭证书)美国旧金山州立大学毕业证学位证书Fs Las
 
Introduction to Corruption, definition, types, impact and conclusion
Introduction to Corruption, definition, types, impact and conclusionIntroduction to Corruption, definition, types, impact and conclusion
Introduction to Corruption, definition, types, impact and conclusionAnuragMishra811030
 
CALL ON ➥8923113531 🔝Call Girls Singar Nagar Lucknow best sexual service
CALL ON ➥8923113531 🔝Call Girls Singar Nagar Lucknow best sexual serviceCALL ON ➥8923113531 🔝Call Girls Singar Nagar Lucknow best sexual service
CALL ON ➥8923113531 🔝Call Girls Singar Nagar Lucknow best sexual serviceanilsa9823
 
FINALTRUEENFORCEMENT OF BARANGAY SETTLEMENT.ppt
FINALTRUEENFORCEMENT OF BARANGAY SETTLEMENT.pptFINALTRUEENFORCEMENT OF BARANGAY SETTLEMENT.ppt
FINALTRUEENFORCEMENT OF BARANGAY SETTLEMENT.pptjudeplata
 
Municipal-Council-Ratlam-vs-Vardi-Chand-A-Landmark-Writ-Case.pptx
Municipal-Council-Ratlam-vs-Vardi-Chand-A-Landmark-Writ-Case.pptxMunicipal-Council-Ratlam-vs-Vardi-Chand-A-Landmark-Writ-Case.pptx
Municipal-Council-Ratlam-vs-Vardi-Chand-A-Landmark-Writ-Case.pptxSHIVAMGUPTA671167
 
Debt Collection in India - General Procedure
Debt Collection in India - General ProcedureDebt Collection in India - General Procedure
Debt Collection in India - General ProcedureBridgeWest.eu
 
The Active Management Value Ratio: The New Science of Benchmarking Investment...
The Active Management Value Ratio: The New Science of Benchmarking Investment...The Active Management Value Ratio: The New Science of Benchmarking Investment...
The Active Management Value Ratio: The New Science of Benchmarking Investment...James Watkins, III JD CFP®
 
Chp 1- Contract and its kinds-business law .ppt
Chp 1- Contract and its kinds-business law .pptChp 1- Contract and its kinds-business law .ppt
Chp 1- Contract and its kinds-business law .pptzainabbkhaleeq123
 
Essentials of a Valid Transfer.pptxmmmmmm
Essentials of a Valid Transfer.pptxmmmmmmEssentials of a Valid Transfer.pptxmmmmmm
Essentials of a Valid Transfer.pptxmmmmmm2020000445musaib
 
Transferable and Non-Transferable Property.pptx
Transferable and Non-Transferable Property.pptxTransferable and Non-Transferable Property.pptx
Transferable and Non-Transferable Property.pptx2020000445musaib
 
WhatsApp 📞 8448380779 ✅Call Girls In Nangli Wazidpur Sector 135 ( Noida)
WhatsApp 📞 8448380779 ✅Call Girls In Nangli Wazidpur Sector 135 ( Noida)WhatsApp 📞 8448380779 ✅Call Girls In Nangli Wazidpur Sector 135 ( Noida)
WhatsApp 📞 8448380779 ✅Call Girls In Nangli Wazidpur Sector 135 ( Noida)Delhi Call girls
 
IBC (Insolvency and Bankruptcy Code 2016)-IOD - PPT.pptx
IBC (Insolvency and Bankruptcy Code 2016)-IOD - PPT.pptxIBC (Insolvency and Bankruptcy Code 2016)-IOD - PPT.pptx
IBC (Insolvency and Bankruptcy Code 2016)-IOD - PPT.pptxRRR Chambers
 
Negotiable Instruments Act 1881.UNDERSTAND THE LAW OF 1881
Negotiable Instruments Act 1881.UNDERSTAND THE LAW OF 1881Negotiable Instruments Act 1881.UNDERSTAND THE LAW OF 1881
Negotiable Instruments Act 1881.UNDERSTAND THE LAW OF 1881mayurchatre90
 
一比一原版牛津布鲁克斯大学毕业证学位证书
一比一原版牛津布鲁克斯大学毕业证学位证书一比一原版牛津布鲁克斯大学毕业证学位证书
一比一原版牛津布鲁克斯大学毕业证学位证书E LSS
 

Kürzlich hochgeladen (20)

Divorce Procedure in India (Info) (1).pdf
Divorce Procedure in India (Info) (1).pdfDivorce Procedure in India (Info) (1).pdf
Divorce Procedure in India (Info) (1).pdf
 
Legal Risks and Compliance Considerations for Cryptocurrency Exchanges in India
Legal Risks and Compliance Considerations for Cryptocurrency Exchanges in IndiaLegal Risks and Compliance Considerations for Cryptocurrency Exchanges in India
Legal Risks and Compliance Considerations for Cryptocurrency Exchanges in India
 
6th sem cpc notes for 6th semester students samjhe. Padhlo bhai
6th sem cpc notes for 6th semester students samjhe. Padhlo bhai6th sem cpc notes for 6th semester students samjhe. Padhlo bhai
6th sem cpc notes for 6th semester students samjhe. Padhlo bhai
 
INVOLUNTARY TRANSFERS Kenya school of law.pptx
INVOLUNTARY TRANSFERS Kenya school of law.pptxINVOLUNTARY TRANSFERS Kenya school of law.pptx
INVOLUNTARY TRANSFERS Kenya school of law.pptx
 
如何办理(SFSta文凭证书)美国旧金山州立大学毕业证学位证书
如何办理(SFSta文凭证书)美国旧金山州立大学毕业证学位证书如何办理(SFSta文凭证书)美国旧金山州立大学毕业证学位证书
如何办理(SFSta文凭证书)美国旧金山州立大学毕业证学位证书
 
Introduction to Corruption, definition, types, impact and conclusion
Introduction to Corruption, definition, types, impact and conclusionIntroduction to Corruption, definition, types, impact and conclusion
Introduction to Corruption, definition, types, impact and conclusion
 
CALL ON ➥8923113531 🔝Call Girls Singar Nagar Lucknow best sexual service
CALL ON ➥8923113531 🔝Call Girls Singar Nagar Lucknow best sexual serviceCALL ON ➥8923113531 🔝Call Girls Singar Nagar Lucknow best sexual service
CALL ON ➥8923113531 🔝Call Girls Singar Nagar Lucknow best sexual service
 
FINALTRUEENFORCEMENT OF BARANGAY SETTLEMENT.ppt
FINALTRUEENFORCEMENT OF BARANGAY SETTLEMENT.pptFINALTRUEENFORCEMENT OF BARANGAY SETTLEMENT.ppt
FINALTRUEENFORCEMENT OF BARANGAY SETTLEMENT.ppt
 
Municipal-Council-Ratlam-vs-Vardi-Chand-A-Landmark-Writ-Case.pptx
Municipal-Council-Ratlam-vs-Vardi-Chand-A-Landmark-Writ-Case.pptxMunicipal-Council-Ratlam-vs-Vardi-Chand-A-Landmark-Writ-Case.pptx
Municipal-Council-Ratlam-vs-Vardi-Chand-A-Landmark-Writ-Case.pptx
 
Debt Collection in India - General Procedure
Debt Collection in India - General ProcedureDebt Collection in India - General Procedure
Debt Collection in India - General Procedure
 
The Active Management Value Ratio: The New Science of Benchmarking Investment...
The Active Management Value Ratio: The New Science of Benchmarking Investment...The Active Management Value Ratio: The New Science of Benchmarking Investment...
The Active Management Value Ratio: The New Science of Benchmarking Investment...
 
Chp 1- Contract and its kinds-business law .ppt
Chp 1- Contract and its kinds-business law .pptChp 1- Contract and its kinds-business law .ppt
Chp 1- Contract and its kinds-business law .ppt
 
Essentials of a Valid Transfer.pptxmmmmmm
Essentials of a Valid Transfer.pptxmmmmmmEssentials of a Valid Transfer.pptxmmmmmm
Essentials of a Valid Transfer.pptxmmmmmm
 
Transferable and Non-Transferable Property.pptx
Transferable and Non-Transferable Property.pptxTransferable and Non-Transferable Property.pptx
Transferable and Non-Transferable Property.pptx
 
WhatsApp 📞 8448380779 ✅Call Girls In Nangli Wazidpur Sector 135 ( Noida)
WhatsApp 📞 8448380779 ✅Call Girls In Nangli Wazidpur Sector 135 ( Noida)WhatsApp 📞 8448380779 ✅Call Girls In Nangli Wazidpur Sector 135 ( Noida)
WhatsApp 📞 8448380779 ✅Call Girls In Nangli Wazidpur Sector 135 ( Noida)
 
Sensual Moments: +91 9999965857 Independent Call Girls Vasundhara Delhi {{ Mo...
Sensual Moments: +91 9999965857 Independent Call Girls Vasundhara Delhi {{ Mo...Sensual Moments: +91 9999965857 Independent Call Girls Vasundhara Delhi {{ Mo...
Sensual Moments: +91 9999965857 Independent Call Girls Vasundhara Delhi {{ Mo...
 
IBC (Insolvency and Bankruptcy Code 2016)-IOD - PPT.pptx
IBC (Insolvency and Bankruptcy Code 2016)-IOD - PPT.pptxIBC (Insolvency and Bankruptcy Code 2016)-IOD - PPT.pptx
IBC (Insolvency and Bankruptcy Code 2016)-IOD - PPT.pptx
 
Negotiable Instruments Act 1881.UNDERSTAND THE LAW OF 1881
Negotiable Instruments Act 1881.UNDERSTAND THE LAW OF 1881Negotiable Instruments Act 1881.UNDERSTAND THE LAW OF 1881
Negotiable Instruments Act 1881.UNDERSTAND THE LAW OF 1881
 
Russian Call Girls Rohini Sector 7 💓 Delhi 9999965857 @Sabina Modi VVIP MODEL...
Russian Call Girls Rohini Sector 7 💓 Delhi 9999965857 @Sabina Modi VVIP MODEL...Russian Call Girls Rohini Sector 7 💓 Delhi 9999965857 @Sabina Modi VVIP MODEL...
Russian Call Girls Rohini Sector 7 💓 Delhi 9999965857 @Sabina Modi VVIP MODEL...
 
一比一原版牛津布鲁克斯大学毕业证学位证书
一比一原版牛津布鲁克斯大学毕业证学位证书一比一原版牛津布鲁克斯大学毕业证学位证书
一比一原版牛津布鲁克斯大学毕业证学位证书
 

Board Crisis Management Planning

  • 1. Osler Hoskin & Harcourt LLP March 2017 Proactive Crisis Management: Expecting the Unexpected Lawrence Ritchie, Partner, Osler Alan Stewart, Partner, Deloitte
  • 2. 2 BRIEF THE BOARD: PLANNING FOR THE UNEXPECTED Lawrence Ritchie Partner, Osler Chair of Crisis Response & Risk Management Group Alan Stewart Partner, Deloitte Forensic
  • 3. How do directors’ feel about crisis? *Research from our Crisis Management Survey with the Institute of Corporate Directors https://www.osler.com/en/resources/critical-situations/2016/the-board-of-directors-role-in-crisis-management
  • 4. 4 BRIEF THE BOARD: PLANNING FOR THE UNEXPECTED
  • 5. 5 BRIEF THE BOARD: PLANNING FOR THE UNEXPECTED
  • 6. 6 BRIEF THE BOARD: PLANNING FOR THE UNEXPECTED
  • 7. 7 BRIEF THE BOARD: PLANNING FOR THE UNEXPECTED
  • 8. 8 BRIEF THE BOARD: PLANNING FOR THE UNEXPECTED Summary • Importance of board oversight of corporate reputation building & crisis management • Key risks flagged by directors are reputational, ethical, financial reporting, cyber- security but not social media • Directors believe their organizations are ready for a crisis and management teams have the necessary skills • But shouldn’t they be more confident respecting the organization’s enterprise risk management system and succession planning? • Directors expect to use existing company advisors for advice in a crisis, for advice both to the company and the board • More diligence required to protect board members
  • 9. The anatomy of a crisis
  • 10. 10 BRIEF THE BOARD: PLANNING FOR THE UNEXPECTED How a spark becomes an inferno Identification of a Problem
  • 11. ITHuman Resources Corporate Sales & Marketing Logistics IMPACT Board of Directors 11 BRIEF THE BOARD: PLANNING FOR THE UNEXPECTED Risks cannot be siloed
  • 12. 12 BRIEF THE BOARD: PLANNING FOR THE UNEXPECTED Proactively Manage Fallout The Spark: Crisis  Minimize risk by: o Instituting centralized oversight and decision-making, and o Preparing a crisis response plan before a crisis hits The Slow Burn: Ongoing Activity  Minimize risk by: o Identifying potentially affected stakeholders, and o Prioritize strategies to reduce harm Extensive internal & external communications strategies are key
  • 14. Building Blocks to a Best in Class Crisis Response Plan 14 BRIEF THE BOARD: PLANNING FOR THE UNEXPECTED Identify your team Develop internal & external communication plan Conduct internal investigation Engage with regulator - voluntary Engage with regulator - search & seizure Anticipate & manage other fallout Up-the-ladder reporting
  • 15. 15 BRIEF THE BOARD: PLANNING FOR THE UNEXPECTED Assemble your Team  Protocol in place  Business point person  Legal point person  Internal communications point  External communications point Consider early retention of outside advisors (legal, communications, forensics/experts)
  • 16. 16 BRIEF THE BOARD: PLANNING FOR THE UNEXPECTED Example of Multifunctional Team Team Manager Subject Matter ExpertsLegal Communications Role of the Team • Support the Emergency Response Effort • Ensure response priorities are addressed: people, env’t, assets, reputation • Set strategic objectives and policy for the proactive management of the crisis • Manage the communication strategy • Minimize impact to co./organization
  • 17. 17 BRIEF THE BOARD: PLANNING FOR THE UNEXPECTED Assessing the Incident Purpose: defines what we’re dealing with • Scale • Characteristics • What we do/don’t know When: immediately following briefing Why / Value: • Reinforces response priorities • Prompts discussion • ID’s areas requiring clarification • Focuses actions Regular assessments should be completed to identify actual/potential new issues as the incident/crisis evolves
  • 18. 18 BRIEF THE BOARD: PLANNING FOR THE UNEXPECTED The Needs of the Board during a crisis Regular and timely reporting Clear understanding of PR strategy and their role Quantification of exposure One point of contact Separate legal representation (if applicable) A clear statement of the questions they need to decide Outcomes: • Consistent PR strategy – top to bottom of organization benefitting from the board’s guidance
  • 19. 19 BRIEF THE BOARD: PLANNING FOR THE UNEXPECTED The Role of Legal during a crisis Monitor the process – What went well? Determine facts and root causes of the event Is this our incident? Internal policy duties, compliance and insurance Legal – privilege, records management, regulatory matters, contractual obligations Review and input on communications Outcomes: • Prepare report • Share learnings • Determine corrective actions • Determine responsibility and assess risk
  • 20. Building Blocks to a Best in Class Crisis Response Plan 20 BRIEF THE BOARD: PLANNING FOR THE UNEXPECTED Identify your team Develop internal & external communication plan Conduct internal investigation Engage with regulator - voluntary Engage with regulator - search & seizure Anticipate & manage other fallout Up-the-ladder reporting
  • 21. The Best Defence Is a Good Offence
  • 22. 22 BRIEF THE BOARD: PLANNING FOR THE UNEXPECTED 1. Develop a Culture of Compliance Key characteristics of a healthy compliance program:  Comprehensive procedures to prevent and detect illegal activity  Mandatory training about consequences of noncompliance  Reporting system providing management with timely and accurate information  Adequate resources for staff to audit, document, analyze and use the results of compliance efforts  Continuous improvement: Periodic testing and review  Appropriate incentives and disciplinary measures  Confidential reporting and internal investigation
  • 23. 23 BRIEF THE BOARD: PLANNING FOR THE UNEXPECTED Best Practices for a Healthy Compliance Program Role of legal group •Education •Support business in dealing with a regulator •Identify industry issues before regulator gets on them Enforcement by management •Exercise reasonable oversight •Promote and enforce consistently •Never tacitly encourage or pressure employees to engage in misconduct to achieve business objectives •Take disciplinary action against past violators Employees responsible & rewarded for compliance behaviour •Consistently self-report to Compliance Managers •Bring to Compliance Managers’ attention both individual and systemic issues •When unsure, ask Compliance Managers questions •Err on the side of over-reporting to Compliance Managers
  • 24. 24 BRIEF THE BOARD: PLANNING FOR THE UNEXPECTED 2. Develop a Culture of Preparedness Systematic approach De-escalate Timely decisions Clear thinking In extraordinary conditions
  • 25. 25 BRIEF THE BOARD: PLANNING FOR THE UNEXPECTED Best practices Test your Crisis Response Plan Review the Results

Hinweis der Redaktion

  1. Add a reference
  2. Before we talk about you company’s plan, lets look at the anatomy of a crisis and how it can impact your business.
  3. Why be proactive: Reduce business vulnerability See risks that are not apparent Provide insights and support to key decision makers and responsible persons Frame regulatory issues Get credit for cooperation Better class-action defence
  4. Building Block 1
  5. Fact/Legal Knowledge
  6. Is this our incident? Where – location, country Who – employees, contractors, workers Nature of the activity – o&g activity Ownership of goods – transfer of title, beneficial ownership/interest Ownership of transportation vehicle Accountability for transfer of risk – contract terms, regulatory provisions Insurance: coverage, who placed it, who is the insured Internal policies: LTI data, investigation requirements Issues of negligence & willful disregard Acts of god
  7. How to minimize these costs to business? Essentially the best practices section
  8. Why? What’s its impact? (i.e. what’s the business result/benefit to the business?) What does this look like? Should be something about communication on here.
  9. If you are prepared, you are able to do the above… resulting in the benefits measured on the next slide So, how do you do that?
  10. Make this slide look better