Presentation for SiteOps Infrastructure services.

1. Architecture
Evaluation
SiteOps
Implementation
Testing & Assurance
®
www.siteops.net
Operator Solutions
Operation & Maintenance
Prepared by SiteOps Service Development Department

2. SiteOps ®
www.siteops.net
SiteOps is your one stop shop for a competent, and efficient contracted site
operations team. With the ability to provide both hardware and software
infrastructure architecture, evaluation, implementation, testing &
assurance, and operations & maintenance services, SiteOps are able to
deliver effective solutions for the most demanding of environments.
Furnished with a professional team with a wide variety of skills ranging from
solution architects, project managers, administrators, to field engineers,
SiteOps provide a complete package backed with experience and expertise.
SiteOps is vendor unbiased and independent to serve the client's best
interest. All SiteOps designs are based on client requirements, vendor
selection is based on SiteOps design requirements and a strict set of well
defined evaluation criteria.
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3. SiteOps ®
www.siteops.net
We are focused on providing a range of services empowering organizations
to outsource the need for setting up an in-house site operations team for
the architecture, evaluation, implementation, testing & assurance, and
operations & maintenance of multi-purpose converged networks. SiteOps
provide complete end-to-end infrastructure solutions and services.
Architecture
Evaluation
Implementation
Testing & Assurance
Operation & Maintenance
Data Collaboration Applications
Transmission Network
Enterprise Applications IP MPLS
ATM
Network Management Applications
Tunneling Frame Relay
Security
Dynamic Routing Ethernet
Redundancy
Next Generation Network
Voice Gateway
Video on Demand
IP Centrex
TV Multicasting IPTV
VoIP IN Platform
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4. SiteOps ®
www.siteops.net
SiteOps delivers solutions designed according to the specific needs of an
organization down to the smallest detail. From designing complete data
centers, to providing solutions for corporate environments, SiteOps is able to
deliver a custom solution envisaged by you to suite your needs.
Documentation, reference manuals, topological, and logical diagrams are key
when delivering such a solution to our clients, and in so we take pride in
delivering only the best of class solutions with the best of class
documentation.
Architecture
Client Detailed Design Document
Requirements
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5. SiteOps ®
www.siteops.net
SiteOps evaluates responses to requests that have been received by an
organization at any stage of their maturity. Starting from Requests for
Information (RFI) all the way through to Bills of Quantity (BOQ). The
evaluation criteria that is used includes vendor selection, functional
requirements, client request compliance, and feasibility, this process allows
our clients to rest assured that the recommended solution is the most
suitable for the required task.
Evaluation
Request Responses Evaluation Matrices
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6. SiteOps ®
www.siteops.net
SiteOps delivers solutions that have been designed either in-house, or by
other entities. With professional implementation teams, SiteOps is able to
carry out the required work according to the proposed project plan,
providing on-site program management for quality assurance, ensuring that
the work is always carried out compliant with the most stringent of
standards.
Implementation
Design Document Site Deliverables & Project Plan
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7. SiteOps ®
www.siteops.net
SiteOps tests physical infrastructure to ensure that it is performing at the
required levels, and standards. Conducting frame and packet analysis,
testing local and remote connectivity. Ensuring correct IP addressing
schemas, verifying the correct operation of all utilized routing mechanisms,
and testing service logic, and data integrity.
Testing & Assurance
SiteOps also conducts penetration tests on existing infrastructure to expose
any weaknesses, and provide recommendations to possible resolutions of
existing threats.
Test Requirements Test Report
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8. SiteOps ®
www.siteops.net
SiteOps maintains solutions that have been designed, and implemented by itself or
others based on an organization's needs. SiteOps offers its client strict Service Level
Agreements (SLA) that will reflect positively on an organization's (Key Performance
Indicators) KPI. Our teams are operational 24/7 and are available for remote and
Operation & Maintenance
on site support if and when required.
SiteOps operation & maintenance activities can be grouped into three main
categories, these being, corrective maintenance, preventive maintenance and
network operations. Initially, SiteOps performs an in-depth network audit to
highlight all immediate and imminent criticalities and defines the road-map for
corrective maintenance activities to be performed. Preventive maintenance
ensures that networks continue to operate under normal conditions. On the
operational side, monitored activities include network surveillance, help-desk,
support, performance management, dispatch, OSS support, application
management and network configuration management.
Asset Register Service Level Agreement
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9. Overview
Client Detailed
SiteOps
Requirements
®
Design
Architecture
Document
Services
Request
Responses
Evaluation
Evaluation
Matrices
Design
Solutions
Document
Site Deliverables
& Project Plan
Implementation
Test
Requirements
Test Report
Alternative
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Testing & Assurance
Asset Register
Service Level
Agreement
LIDM
Operation & Maintenance
SiteOps Services
Clients
www.siteops.net

10. SiteOps ®
www.siteops.net
Public Land Operations and Maintenance applications Billing platform to encompass billing
Mobile connected to MPLS backbone elements of which include mediation
Maintenance Station
Maintenance Server
Network via Ethernet Switches with services
probes to all network
Billing Platform
Backup Server
elements
Operation &
Next Generation Network connected
Operation &
to various operators (local) via PLMN,
and PSTN using a media gateway PLMN
utilizing SS7 Links, and IP connectivity o b g
to operators using H.248,H.232, SIP-T,
Network Platform
Media Gateway
and Sigtran Links (remote). Protected Management Infrastructure
Session Border
using an SBC
Softswitch
Intelligent
Controller
Backup Servers connected to MPLS
Platform
backbone for Management
Interface and IP SAN solution, and
Public Switched FC dedicated SAN
Next Generation Network Platform
Caching) Platform
Telephone
(Authorative &
Network
Domain Name
Mail Platform
MPLS
PSTN
TDM Switch
Multiplexer
Free Space
Microwave
d m
Example Scenario
Circuit
Optics
Radio
Authentication
Web hosting
Transmission Infrastructure
Platform
Platform
Load Balancer
Cache Engine
w a
MPLS Router
Transmission Network using MUX for
aggregation, Microwave for long
Firewall
distance high speed communications, Data Services Platform
and FSO for short distance high speed Data Services connected via
links. This provides the transmission Ethernet switches to Load
for all network types Network Infrastructure Balancer
(MPLS/PSTN/PLMN/Other)
Network Infrastructure built using MPLS for
Internet transport, Load Balancer for application Level Multi-Protocol
International Balancing, and Cache Engine for Bandwidth Label Switching
Network saving and response. All protected using
Firewalls, connected to the Internet
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11. SiteOps ®
www.siteops.net
Firewall TDM Switch NGN Platform
Hardware Appliance Vendors
Cisco Huawei Cisco
RedGuard ZTE Alcatel
All products mentioned may be recommendations,
however are not endorsed by SiteOps in any way.
Ericisson Ericsson
Alcatel ZTE
Marconi Huawei
Motorola
Load Balancers Servers Transmission
Cisco CSS HP Equipment
Juniper IBM
Intel NEC
F5 Big-IP
Nortel Alteon Mira
MPLS Router Session Border Cache Engine
Alcatel
Controller Blue Coat
Cisco NetApp
Nextone
Huawei
Juniper
ZTE
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12. SiteOps ®
www.siteops.net
o b d
O&M Server Backup Server DNS Platform
*Nagios Arkeia *Bind
*Cacti *BackupPC
*MRTG NovaBackup
All products mentioned may be recommendations,
however are not endorsed by SiteOps in any way.
HP OpenView Veritas
*OpenNMS
Software Applications
m w a
Items marked with a (*) are Opensource
Mail Platform Web hosting Platform Authentication Platform
Scalix *Apache *Radius
Gordano *Apache Tomcat Radiator
*Courier MTA *Lighttpd Tacacs
*Cyrus *Thttpd DeepNet Security
*Sendmail Zeus Verisign UAP
*Postfix MS Internet Information Server
Communigate
g
Billing Platform Other
*ISP Billing *Squid Cache Engine
other
STROM Telecom *Asterisk VoIP Platform
*Linux Server Balancer
ZTE ZSmart *Linux Virtual Server
Too many to list...
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13. SiteOps ®
www.siteops.net
SiteOps believes in freedom of choice, this is why SiteOps offers its clients
open source alternatives to solutions that have become a de facto standard
in the IT industry. All recommended applications have been tried and tested
by SiteOps and others, and all SiteOps recommended open source solutions
have been proven to be solid, flexible, and reliable, and in most cases have
out performed any similar closed source or proprietary application. The
benefits of using free software are numerous, and include:
 No licensing fees
 Commercially available technical support if required
 On-line User's Groups
 Supported by large development communities
 Managed release schedules at reasonable intervals
 Professional documentation
FreeBSD ® www.gnu.org LiNUX
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14. SiteOps ®
www.siteops.net
SiteOps believes in developing solutions based on a Layered Infrastructure
Development Model. This means that each solution is built from the ground
up on a solid, reliable, and well thought out foundation. Since the
infrastructure layer that is being implemented may serve as the foundation
for a more complex service, SiteOps takes great care in ensuring that each
building block of each foundation is capable of supporting its clients needs,
and that the solution provided is capable of scaling as the client
requirements change.
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Network Application
Support Network Support
Layers – Red represents OSI model
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15. SiteOps ®
www.siteops.net
The Network Support Infrastructure serves as the foundation for a solid and
reliable network. Starting with an appropriate location, SiteOps starts by
defining the physical infrastructure requirements according to the client's
needs, and location constraints. Defining the required site hardware
infrastructure, SiteOps then defines Power, Environmental Control Equipment
(of which includes Fire fighting, and Air conditioning systems), and
transmission support hardware.
Network Support
Power system defines Cabling, filters, distribution Cabling,Termination AC|FF Cabling, Filters,
logic, transformers, and Uninterruptible power Distribution
Logic,Transformers,UPS
supplies. Transmission
Support Hardware Environmental Power
Environmental control equipment defines Fire fighting,
and Air conditioning systems.
Site Hardware Infrastructure
Transmission support hardware defines Transmission
network cabling, and termination.
Site hardware infrastructure defines Enclosures, and
cable management hardware.
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16. SiteOps ®
www.siteops.net
This layer consists of both the hardware and software components that serve
as the foundation for any network service. To successfully deploy packet
based services, SiteOps defines the components needed to build a solid
packet network capable of high speed transmission according to the clients
capacity and availability requirements. A reliable network service requires a
redundant and resilient packet network supported by a high speed, and
efficient transmission medium.
Service hardware and software defines the equipment HTTP, POP3, IMAP4, Telnet.. Application Layer
needed for packet based services. XDR, SMB, AFP.. Presentation Layer
SSL, RPC, NetBios.. Session Layer
Packet hardware and software defines the equipment
Service Hardware & Software
needed for packet intelligence.
TCP, UDP, RTP.. Transport Layer
Network Layer
Transmission hardware and software defines the equipment IP, ICMP, OSPF, EIGRP..
Network
needed for frame transmission, and switching. Packet Hardware & Software
Eth, Tok, FR, ATM, MPLS, SS7.. Data Link Layer
10bT,E/T, Carriers.. Physical Layer
Transmission Hardware & Software
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17. SiteOps ®
www.siteops.net
This infrastructure layer encompasses all application support elements, from
collaboration services, to enterprise, and management, all applications share
a common base. This layer focuses on defining clear demarcation points
between these elements, ensuring easier troubleshooting, maximizing
availability, and scalability. The elements that make up this layer are:
Application Support
Logical (IN/OUT) interface defines the interfaces that
are used by any application for data exchange.
Service Application
IN|OUT Remote|Local
Logical Interface Service Logic
Service Logic defines the processing mechanisms Data Storage
available to the application.
Data Storage (Remote/Local) defines the storage
specifics utilized by the application.
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18. SiteOps ®
www.siteops.net
15 Service Application
Application
Support
14 IN|OUT
Logical Interface Service Logic
Remote|Local
Data Storage
13 HTTP, POP3, IMAP4, Telnet.. Application Layer
Layers – Red represents OSI model
12 XDR, SMB, AFP.. Presentation Layer
11 SSL, RPC, NetBios.. Session Layer
10 Service Hardware & Software
Management
9 TCP, UDP, RTP.. Transport Layer
Network
Security
8 IP, ICMP, OSPF, EIGRP.. Network Layer
7 Packet Hardware & Software
6 Eth, Tok, FR, ATM, MPLS, SS7.. Data Link Layer
5 10bT,E/T, Carriers.. Physical Layer
4 Transmission Hardware & Software
Cabling,Termination AC|FF Cabling, Filters,
Distribution
3 Logic,Transformers,UPS
Network
Support
Transmission
Support Hardware Environmental Power
2 Site Hardware Infrastructure
1 Physical Location
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19. SiteOps ®
www.siteops.net
Our clients include:
Jordan
Africa
Al-Baraka Mall Micro Finance Bank
Eskom
Wireless Infrastructure Design, Evaluation, and Testing Data network design and implementation
Data network design and implementation
Power infrastructure design and implementation
Ayla Aviation Academy
Europe
Network design and Implementation Tadawol Financials & Securities
Data network redesign and implementation
Yahoo Europe
Brazilian Embassy M&O Agreement
Design and Implementation of corporate e-mail solution
Network design and implementation
US Aid
Coulomb Carrier Services - CCS
Crystel Call Data network design and implementation
Dial-up Internet Service Network design, and implementation
Site infrastructure implementation
Voice communications network design and implementation
Umniah
(PSTN/Hybrid)
Crystal Group WiMax edge infrastructure technical support
VPN design and implementation Technical Support Outsourcing
Virtual Internet - VI
3 x Data center design, and implementation
Eskadenia Network Software Solutions Signal / Primus (regional PoP)
Data center design and implementation VoIP/IN network design and implementation
Middle East
Global Investment House
Data, and VoIP network design and implementation
Four Seasons Hotel
HSIA System Implementation and Maintenance
iJordan
Data network redesign and implementation
LaSilkee Virtual Connexion
M&O Agreement
NGN design and implementation
VoIP network design and implementation
iRelations
CDR Mediation Software design and implementation
Data network redesign and implementation
M&O Agreement
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20. Thank
you
for
SiteOps www.siteops.net
®
Email info@siteops.net
listening...
Tel +962 6 5200950
POBox 840866 Amman 11181 Jordan
Prepared by SiteOps Service Development Department